McDonald's
reviews and complaints

i have been going to this horrible mcdonalds for years — only rude degenerates and pathetic lunatics work here — they are crazy rude... sick stupid dumb. they are abusive to customers. a rude black idiot male almost dropped my drink.. on purpose... at the drive thru and the black females there are crazy rude so are the females in general. terrible disgusting place where college trash works at... ucf sucks so does the area and the sick awful ridiculous despicable people there...

We were charged $5.40 for our food. Without one of our orders we asked nicely for our fries and the girl asks: where's your receipt.? Blah blahblah Well we didn't get one. OK well she says I need it for proof. The manager laughs and says where's the receipt? ? We Just told him to ask the girl who charged us. So he says were having an attitude when in reality they had no common sense neither one. If I got 2 MC chickens and one large soda that's about $3 plus tax . Like really? So the girl gives us the fries and slams the window. Wow. Very rude of her so we said did u slam that in my face? The girl says NO DO YOU WANT ME TOO!? With all that being said and done very rude manager and employee. EXTREMELY POOR CUSTOMER SERVICE AND HORRIBLE MANAGER!

On quite a few occasion's now my partner and i have brought McDonald's from the Tullamarine store and it has been disgusting. On one occasion we ordered a meal each and my burger had hair in it and my partners looked like it had been fished out of the bin, the meat patty looked like it was dipped in water and it was pink and all broken apart, that was on the same night. On another night we both ordered the same meal and both the meat patty's were half cooked. The list goes on and this is all from the Tullamarine store, i think its time something should be done about it because i will go to the health department, its unacceptable.

On Thursday 18th October I called at McDonalds in Cannonvale and purchased an Angus Beef Burger, fries and a soft serve cone which I ate on the premises. On returning home I started suffering with stomach cramps and within five or six hours was violently ill and continued vomiting for several hours after that, so severe that my ribs and stomach are still sore today.

The managers at this location are completely out of line because they are scheduling school aged kids for unreasonable hours. Closing on school nights, 8 hour shifts starting at 5 am - RIDICULOUS. The employee handbook states that one of the benefits of working at McDonald's is the flexible hours. The employees are asked for their availability which is completely ignored. What would make anyone think that it would be okay to schedule a kid for 8 hour shifts both Saturday and Sunday every weekend. Use your common sense. Not only is McDonald's killing people with their food, it is also killing their employees by overworking and underpaying them.

Every time this store is visited i am told to pull forward to park. It takes at least 15 mins to get food at the drive thru. On my last visit when I asked for a manger and said I wanted my money back as i could not wait any longer, the manager started arguing with me yelling at me that I was told to pull forward. Some large lady started calling me a trick and cursing at me while the manager disappeared never to be seen again. I was called a "Trick” at least 6 times and was told that I was a horrible person. This is all because I wanted my money back. A family member went up there after the incident to speak to the manager only to hear" OH hell No" and the same large lady tried to physically lay her hands on my family member. I will never eat at this restaurant again and will be sure to write to the local news stations about this type of harassment along with every customer comment board I can find. I am very offended by this and feel like a victim.

My partner went through the drive through this morning. Once ordering he pulled up to the pay window. They told him that there would be a wait on food as they had to make it fresh. When they bought it out, it was only the burger by itself they did not put it as a meal like he requested. They corrected the situation however when he opened up his food to eat it, the burger was dead cold and had ingredients missing off it. They also stated that they would make it fresh, now if that burger were fresh it would have been hot. On top of all that the service was slow and the service was rude. We are not happy at all. McDonald's Atherton need to pull here heads into gear. And its not the first time its happened with there order being wrong and rude service!.

Hi, I would like to make a complaint about the McDonald's & Mccfe Store at Coffs Harbour South. My husband & I have just got home from a caravan trip where we visited our son & daugther in Coffs harbout in the last week of July 2012. We met our son & familhy at McDonald's South store for morning tea & we were very disappointed with the unclean state of the dining room & lack of any person cleaning it while we were there for 2hrs. As we only had one day to see our family we went away for a while then came back at 3.30pm to afternoon tea. We were totally appaulled with the service from the young girls at the McCafe counter. We ordered coffee & scones, jam & cream. The coffees were made & just put on the counter without a tray then the boxes of scones were placed beside them, we picked them up without a word from the staff & returned to our seats only to find that the scones were so hard, not been warmed & the cream was just squirted in the bottom of the cardboard box in no container. We think this is terrible. We would also like to complain about the Shift Manager of the day. His had a great head of dredlocks which was very unsightly & dirty looking & we think that this should not be the case for a food store, most places hair has to tied back & wearing a cap. It really turned us off eating there again. thank you for listing to our complaint . Kay & Allan sparrow

I went into the McDonald's restaurant in Paola, KS with 2 friends. I was visiting from out of town and we stopped to get a bite to eat. I ordered an Angus Swiss and Mushroom Sandwich meal. My friends also ordered their meals. It wasn't long when my meal was ready to eat. We found a table near a window and sit down. We saw a trail of ants along the window seal and several flies flying around. This was disgusting, these ants were going up and down the window as well. I did take a picture of the ants.
I proceeded to eat my sandwich and enjoy my meal and got a mouthful of mayo. I used 3 napkins to take some of the mayo off of the sandwich but there was so much mayo on it and the burger itself was really dry. I went to the counter and stood for several minutes waiting on the manager to come to the counter. Not one person came to the counter, when she was done helping at the drive-thru she immediately came to the counter and asked me how she could help. I asked for a fresh burger and told her that there was way to much mayo on this sandwich and that it was really dry. She asked if I wanted no mayo or light mayo on the replacement sandwich. I replied light mayo, so she put in the order. I overheard a cook in the back mouth off and say, "well, what do they expect" I felt that this was directed about me and although more than one time and more than one person said easy or light mayo, the second sandwich had none. I don't like to complain in restaurant but I really felt that I was belittled for asking for a replacement sandwich. I absolutely will never step foot into this particular mcdonald's again. I have never been treated with such disrespect as a customer. The manager did attempt to resolve this problem but the cook was mouthing off after being corrected more than once. You can believe me when I say I will pass the word around about this restaurant and the cook named Clayton Norcross.

Went to Mcdonald's order 2 Big mac's for wife and I. order chicken for my son. Got home, Open the chicken.. It was Raw. See photo. I called them up spoke to some lady. See was mexican and stated she she didn't understand me and hung up on me.
Lucky my Son did not eat it cuz he would of been sick. So please people if you order chicken for them or anywhere else, check it before you decide to eat it.

Last April we went to this McDonalds and part of our order was two fish sandwiches. We arrived home opened our food to eat and there was no fish on our sandwiches. We called, complained, and they offered to give us two more fish sandwiches...everyone else had finished their meals - WHY BOTHER. So, we avoided this drive-thru restaurant (until today, MISTAKE #2!).
My son wasn't feeling well and I ordered him a Southern Style Chicken MEAL to get him fries (which he was craving since he had been sick) and he agreed to eat some chicken to have something on his stomach. I also order two Big Macs.
Obviously, we got home, unpacked, NO FRIES. I called and they offered to give us order of fries however, the drive and the time really wasn't worth it for two dollars worth of fries - IT WAS WORTH IT WHEN I WAS THERE! I called and the lady was nice...just as the last lady was when I complained about the fish sandwiches. I avoid Edgewood McDonalds so much I couldn't even ask them to take my name and information as I really really really don't ever want to go back there. It's unfortunate that I only live a few miles from there but I drive several additional miles to go to another facility. I WISH THEY WOULD SIMPLY GET THE ORDER RIGHT?!?! I don't ask for much!

Hello There! I WAS a regular customer at the Douglastown McDonalds seeing that I am an employee at the mall just steps away. After my shift at work my boyfriend, myself and our two little girls usually go threw the drivethu honestly I don't think theres ever been a time they haven't made a mistake! Every single time we go thu we always end up with a mistake. I have celliac which means I can't eat flour so I purposly ask for a burger without the bun & I always repeat it to make sure they understand.. & everytime I end up having a burger on a bun and the [censored]tty thing is I can't remove the patty off the bun, and eat it cause its contamminated my meat can't even touch bread.. soo numourous times I had to go back in & get them to do it right.. They are never nice, most of them act like they are made to work there. I noticed some of the employees are confused and very puzzled! They never smile, no nothing.. not even a "Thanks". After having sooo many mistakes with the Drive Thru we resorted to going in and ordering so we could make sure things were right.. They got it right yes, most of the time.. but the customer serviice is terrible half of them don't even know what there doing.. After putting up with wrong orders & terrible service my boyfriend and I have fount a new place to go to grab foood.. They offer gluten free buns, and they are happy to see us! After everything we went through I was hoping that maybe we could at least get a free meal or something.. maybe we could give them a second chance.. If not thats ok too, I just want to let the company know what we've been through so hopefully they can make some changes sooo others don't have to go through what we went through. Thank you for your time.. Amanda Marsh

I take my son to McDonald's after football practice every week but upon arriving I order my sons happy meal but with no yogart because he can't eat dairy other McDonald's will give him the small bag of fries and no yogart. This day I go in and the employee told me that the store manager said that I can't change the meal that I have to take the yogart and pay extra for fries. Now for the sake of a small fry they have lost my business for life. It is a medial reason my son don't get yogart not choice I think it is disgraciful that a store can continue to be in business and just not care about their consumers. (The employee agreed with me)

the UCF mcdonalds always has filth evil mean people working there. There was a really UGLY SKINNY hideous white trash nasty female working there at the drive thru. She was rude to me and my friend. She aggressively shoved our food at us and drinks and gave us a bad attitude. Why does mcd only hire these degenerates to work for them. these sickos shouldn't deal with people at all. this ugly trailer park freak should be whacked.

I live in Pittsburgh, PA and just recently I took my 3 year old to a McDonald's in Shaler, PA which is about a 5 minute drive. While we were there in the play area, there were 4 boys between the ages of 10 -13 years old that were terrorizing my child. I became angry because the parents did nothing to correct their children. When I yelled at one of them(the youngest about ten) he started to cry and asked him to stop the mother yelled at me. She then informed me that they were only terrorizing my son because my son bit one of them. My son is three and three year old's bite when they don't get what they want. I felt like biting them but I would never touch some one's child. The play area is very poorly designed, that once children are on top in the play area there is a partial wall that hangs down and blocks the view of the children playing. I am angry because older children run rampant in the play area and management will not do anything to stop it from happening. This had happened once before and now I refuse to go back to that ### hole ever again. To see a small child being bullied is horrible beyond words, but when management will do nothing to prevent it is beyond horrible.