always wrong food!!
First of all last week my daughter asked for 2 fish filets, with extra sauce, and shredded lettuce. Along with fries, smoothie, and a drink. Got a chicken sandwich without anything on it, and one filet without anything on it, and fries were old, and whimpy! Plus no receipt. I called, and explained to the manager. They said they found the receipt, and we...
Read full complaintfound maggot on food
I purchase two deluxe breakfast, sml orange juice, sml wlbry smoothie before my sons dr appointment before 10:00 am today 8/3/2012. My son, daughter and myself drove to the dr office and started eating the breakfast. My son curse out a bad work and said (What the f) a maggot on my food! My daughter and I spit out our food, couldn't go to mcdonald's, because...
Read full complainthappy meal
I take my son to McDonald's after football practice every week but upon arriving I order my sons happy meal but with no yogart because he can't eat dairy other McDonald's will give him the small bag of fries and no yogart. This day I go in and the employee told me that the store manager said that I can't change the meal that I have to take the yogart and pay extra for fries. Now for the sake of a small fry they have lost my business for life. It is a medial reason my son don't get yogart not choice I think it is disgraciful that a store can continue to be in business and just not care about their consumers. (The employee agreed with me)
Tasha should get a clue a read I said after practice not supper if you are too lazy to fully read a message fully don't comment
ugly skinny white trash nasty drive thru worker, mean abusive crazy
the UCF mcdonalds always has filth evil mean people working there. There was a really UGLY SKINNY hideous white trash nasty female working there at the drive thru. She was rude to me and my friend. She aggressively shoved our food at us and drinks and gave us a bad attitude. Why does mcd only hire these degenerates to work for them. these sickos shouldn't deal with people at all. this ugly trailer park freak should be whacked.
The complaint has been investigated and resolved to the customer’s satisfaction.
older children bullying toddlers
I live in Pittsburgh, PA and just recently I took my 3 year old to a McDonald's in Shaler, PA which is about a 5 minute drive. While we were there in the play area, there were 4 boys between the ages of 10 -13 years old that were terrorizing my child. I became angry because the parents did nothing to correct their children. When I yelled at one of them(the youngest about ten) he started to cry and asked him to stop the mother yelled at me. She then informed me that they were only terrorizing my son because my son bit one of them. My son is three and three year old's bite when they don't get what they want. I felt like biting them but I would never touch some one's child. The play area is very poorly designed, that once children are on top in the play area there is a partial wall that hangs down and blocks the view of the children playing. I am angry because older children run rampant in the play area and management will not do anything to stop it from happening. This had happened once before and now I refuse to go back to that ### hole ever again. To see a small child being bullied is horrible beyond words, but when management will do nothing to prevent it is beyond horrible.
The two posters above me obviously have no children of their own. Three year old's bite. It is a developmental stage for them since they can't communicate what they want properly. A ten year old can. I admit I should not have used profanity towards a child, but these kids were terrorizing my three year old for being a three year old.
The complaint has been investigated and resolved to the customer’s satisfaction.
Actually, the containers of sauce cost more than the nuggets, so I've heard from my manager. Apparently, each nugget is only worth about 6c while each little cup of sauce is worth 10c, so each customer gets up to 4 for free, then pay for the rest. :p.
I'm surprised no one complains for paying $2.79 for a 6 piece nugget, while a ten piece is $3.99, and a 20 piece is $4.99, that seems like a bigger ripoff.
Maybe three year old children still do bite for attention, but they usually stop that behavior before three years of age. If your son is biting other children he should be removed from the play area until he can play fair. While an older child would tell their parents if some three year old is biting them a ten year old does not think of this solution, instead they defend themselves. Three or not your child should be removed from the playground if he is biting other children.
Substitutions
So recently, McDonalds introduced yogurt into their Happy Meals. Alright, had no problem with this. It's good to offer a nutritous substitute to fries, after all. Now, I have a small appetite, so I normally get a Happy meal, rather than the adult-sized equivalent. I'm also lactose intolerant (and not the 'I get gas in four hours' kind, the 'I vomit as soon as milk hits my esophagus' kind), so I was rather pissed to find out that they now put the yogurt in the kids meals, and you don't have the option to say 'No, I can't eat it.' When I asked for a substitution, they said they couldn't do that. When I told them to just not put it in the bag, they said they couldn't do that either. So I got home and threw a container of yogurt in the garbage, and hated myself for having to do so, because I hate wasting food.
McDonalds says on their website (and by the way, they REALLY need an email complaint system. It won't let me submit a damn thing without an American address) that they substitute apple slices, but EVERY time I ask them to do this, they say they can't. At least six times I've tried, and they won't let me.
Referring to me, Drenda, or someone else? I'm still here, checking back on my messages every so often, but I've seen nothing of interest to reply to, and so I haven't.
Two or three isn't that late at night, tasha. In fact, most people in their twenties shift into a more nocturnal stage, particularly those who end up staying up late to work on college papers and such. I still think nothing of staying up until 4, or 5 AM, working on my thesis. And everyone knows the best TV shows come on after 1.
The fact that you read Pam's posts, and, despite the obvious differences in grammar and formatting, still think we are one in the same- Holy hell that's just hilarious.
This has nothing to do with anything. You people aren't even discussing anything anymore. You're just throwing metaphorical rocks, and it's ridiculous.
Jesus, you people really need to go outside once in a while; get some air, maybe. Feels like I'm back in high school, with all of the freshman hardcore wangstas.
I'm aware, Brenda, but I have to wonder why they keep wandering back to this thread. There are a million other places they could communicate. Why here, of all places?
You tell me, Brenda. You tell me. At least 11 pages of spam. That's a whole lot of people straying back to a dead topic.
I'm desperately clinging to the hope that maybe, just maybe, people will stray back on topic.
I'm not the one who's trolling here.
Because it's my complaint?
Pam has a point, though. If people aren't here to discuss the complaint itself, why be here at all? There are much better places on the internet to chat, and even to troll. This is one of the lamest places to do either, really. I don't see how anyone finds this entertaining.
Tasha, perhaps you should take your own advice, regarding acting your age.
Ramelle, what, exactly, is wrong with my complaint, in your eyes? In what way is it ridiculous? McDonalds has certain policies regarding dietary restrictions, and in this instance, this employee disregarded those policies entirely. That is a legitimate complaint.
Tasha, I had packed a healthy lunch, and a snack, and ate it already, because I worked for ten hours. Didn't really feel like cooking after that. You'll learn what that's like some day. Although you'll probably be on the other side of the counter from me. Well, at least now you know that your future employers can sub their yogurt with apples.
Who's arguing? I'm merely stating things. Arguments usually require both parties to be angry, and I can assure you that at least one is perfectly calm.
I never once said that they forced me to do anything. Their actions caused me to enact an undesirable action of my own, but I never said that they forced me.
And at the time, McDonalds was the most convenient place to stop at. Traffic in my city is terrible right now, and the three possible routes I could take home are slowed down by construction. The McDonalds happens to be on the least terrible stretch, and thus, it was the quickest place to stop to get food. I thought extensively about other places I could have gone, and it proved the best option in the end. Of course, this was before I was aware of the non-optional yogurt. Knowing that, now, I will take that into consideration when choosing a restaurant again, of course.
You gave me examples of nothing, tasha. You've given me examples of things I have not said, or done, and the only instances of mine that you'd provided gave no indication that my age was any less than what I stated it was, and I challenge you to prove otherwise.
"And bazzar has no clue how to spell"
His name has no R in it.
Show me how I have not behaved like an adult. Give me a specific example of dialogue between us or between any other person and I, wherein I have not behaved in a manner befitting an adult.
And I'm already in a committed relationship with a very nice young man, but thank you for playing Yenta for me, Tasha, all the same. I'm sure you're as wonderful at matchmaking as you are at rhetoric.
And you mispelled his username. What's your point?
You can look it up, Kevin Richards, they started putting yogurt in their happy meals in recent months. Apple slices, too, I guess, are available as a substitution for the small amount of fries they now give you.
Here. I was nice enough to even provide you with news articles about it.
http://www.canada.com/health/McDonald+adds+yogurt+Happy+Meals+cuts+back+fries/5161111/story.html
http://www.huffingtonpost.ca/2011/07/26/mcdonalds-canada-to-put-_n_909567.html
http://www.mcdonalds.ca/ca/en/menu/meal_bundles/happy_meal.html
The one on the official page even has a picture of the yogurt there, with the rest of the Happy Meal.
Izzy had to work- that's where she's been. Plus, there's not much else to say here. The discussion of this actual thread ended someone back on page 2. Maybe page 3 if you squint.
So I've seen, DIRM.
Pasrof, I may be an adult, but I am not like most adults. I feel the need to reply when people address me and things I have said. Call me crazy.
For the record, though, the comments weren't ones on this thread, but on others I have seen, with people needlessly throwing around racist slurs and the like.
tasha, get some new material. The three-year-old bit is getting staler than your mother's ovaries.
I've messaged the website provider regarding some inflammatory comments other users have made, Tasha, and the comments were removed. It even says in the rules that users harassing others, or asking sexually explicit material of them is not allowed. If you messaged them, and had proof of Paul's wrongdoing, then they would indeed do something.
For the record, I'm not accusing anyone of anything. Just offering an avenue to deal with problems people have claimed.
I really don't see why you guys don't just go to another site where you can troll each other, without taking away from the original intent of this website. Might I suggest 4chan?
Well, here's an alternative to messaging a stranger: Just leave this thread and ignore him. If Paul is asking sexually explicit material of you, then simply file a harassment claim with the website's providers.
Why don't you two take this off-topic chatter to the email system?
I don't think they have the dollar menu in Canada, nor mini meals, as I've never seen them advertised. I'll ask next time I go in, though, and hopefully I'll find an employee better advised than the one who told me I could not substitute my yogurt. Also, it's not so much the purchasing price that I'm focused on, but the size of the portions, themselves.
It is a small thing to worry about, I will concede that, Ducky, but it does bother me having to throw out food. Not to the point that I would call myself upset or anything, but it still bothers me.
Give me a suggestion for another meal the size of the McDonalds chicken nugget happy meal, then, without any yogurt. Because as far as I'm aware, no such meal exists in size and product similarities.
I am not blaming McDonalds as an entity, but this establishment, and the particular employee, for telling me specifically, that I could not substitute what is essentially an inedible product, for something I could eat. No one forced me to throw out the yogurt, and I never said that anyone forced me to do anything, but I was given no other option. And the proof I posted was right there on their websites.
And you still haven't given me specific examples of how I am behaving at the level of a toddler.
If I wrote 'WAHH MCDONALDS IS A BUNCH OF MEANIES' then, yes, I would accept such a criticism, but I've behaved in a manner befitting the adult that I am, and you have yet to give me specific, textual examples of incidents otherwise.
Tasha, I would like you to provide me with an example of where I behave like a three-year-old. You are the one dragging this entire comment thread offtopic by choosing to insult me, personally, rather than focusing your attention on the topic at hand. Making absurd claims like this, as I said to Descartes, do nothing but make you look like you have no other argumentative skills than to be absurd, which is, in itself, rather childish.
I trust a paid representative to know what is company policy and what is not, more than I trust some stranger on the internet.
Actually, DSGamby, my boyfriend just called their contact line, and he says they told him it is company policy to recognize and accomodate dietary concerns within the current means available. The representative said the employee was in the wrong for specifically telling me that I could not substitute, and apologized for any inconvenience.
I've only ever seen 4-piece meals offered in the kids meals, Brenda, but I'll take your word for it. Even with those sizes of nuggets, the adult meals still give me far more fries than I could ever eat. Until they started in with this yogurt without an option business, the Happy Meals were the perfect-sized option for me.
Finding a direct link is a little more difficult, as most of the FAQ's come up as mere popups, but if you go here:
http://yourquestions.mcdonalds.ca/
And type 'lactose' or 'yogurt' in the comment bar, then click on one of the three comments I found, of people with similar problems to mine, then you will find the quote.
I don't know what sort of McDonalds you're visiting, Strunk, but where I live, the kids meals are smaller than the adults. They contain four nuggets, while the adult has six, and they include a smaller portion of fries. As I said, I have a small appetite, owing to a gastrointestinal disease, and some times can't even eat that much food.
My only issue, Strunk, is with the breach of company policy to accomodate dietary concerns. This a website specifically created to voice grievances. Why must I have an alternative source of frustration to post here? Is it not possible that I am merely a dissatisfied customer, choosing to voice this dissatisfaction in the only way possible?
Their website claims the alternatives on several pages of their official site, Descartes. They're not made up.
"We are sensitive to dietary restrictions. A crew member would be happy to substitute yogurt for apple slices in any Happy Meal." is seen on no less than three pages in the Q&A section, and on their nutritional information page as well.
I never said they tried to force-feed me yogurt, Descartes. Absurd comments like that get no one anywhere. My complaint is not against the yogurt itself, but against the breach of company policy to provide alternatives.
For the record, I said IN my twenties, not twenty, but I digress. I enjoy McDonalds' food, and have never had any problems with their service, aside from yogurt-related grievances. It's not enough to stop me going there, but I posted this complaint in search of others who share similar experiences, in the hopes that, perhaps, I might find a more concrete solution for it.
Tasha, I'm in my twenties, and have behaved in a manner befitting an adult. I am dissatisfied with their service, and have thus come to this site to complain. That is the function of this place. I could have potentially found someone to eat the yogurt, I suppose, if I drove around my neighbourhood, asking strange kids if they wanted it, but that looks rather sketchy, don't you think? But whether I could have or not is not the point. The point is that McDonalds claims that they cater to people with dietary concerns, and in this instance, they did not.
Tasha9, I was coming home from work when I got lunch, and no one in my family, or circle of friends eat yogurt. A large number of them are also lactose-intolerant. It was either throw it out now, or throw it out in two weeks when it's expired. And you really think that the way I choose to voice my complaint on a complaints board is how I behave all the time? What would be the point of the site if everyone was cheery and friendly? People come here because they are dissatisfied in some way.
Descartes, my complaint is, indeed, that they gave me food I did not want, nor did I ask for, in fact, I specifically asked to NOT get it. It's a waste of food, is what it is.
Lucky you, Brewgoat. I'm okay with certain yogurts, but Danino, for whatever reason, is not one of them, which is funny, because I believe the brand of lactose-free yogurt I buy is actually produced by the same company that makes Danino.
The complaint has been investigated and resolved to the customer’s satisfaction.
On 10/24/14 purchased an Oatmeal in the said location and into my second spoon of the oatmeal I felt something unnatural in my mouth, when I spit the item onto my hand is when I realized it was a natural finger nail.
Why is it you keep up with calories but you can't provide sugar free syrup for diabetics.
Dead fly on my chips, so glad my grandchildren had not consumed the food
I would to confirm if you do have a snr.adv. barrister Barr J.Wilson working with you.Thank you.
Your food is greassy and kills people
The worst place to go is McDonald's!
Sick of getting raw food at this restaurant!
how you are going to say that you cant hire anybody because of there tattoos that is redicules
I ordered a fish fillet and they salted it with the french fries. Totally uneatable.
Cold food, employees not doing there jobs!
night shift idiots
What a place not to eat at night...The people that work in McDonalds are just not with it or just don't care...We went in to get food at night and it took forever to get it..The guy that took our order took off...The manager goes did you guys order...Well yes hello...What did you order ..We had to do this again..We told her the guy took our order then left..She goes oh..Sorry...Then when we got the food the shakes were the worst...They looked like they were made from roof tar...This is what you get when you pay people 7 dollars an hour...They could care less..
nasty
Worst mcdonald's ever nasty dirty RUDE night shift!!! Morning shift great.I have been going to this Mc donald's for over 20 yrs.Never napkins mess up orders all shifts...But tonight was the breaking straw waited for them to tell me CASH only.Are you serious this Mcdonald's wasted it's money on remodel.None of my friends and neighbors go there any more.We go...
Read full complaintreligious cult
Mcdonalds is now a religous cult! This is the third mcdonalds I have been to where the employees "bless you", and they even have it on the reciepts!
How dare they! What right do they have to think it is their job to interfere with my religous beliefs or my personal spiritual life?! This is insolent, rude, invasive, highly inappropriate, and extremely unprofessional!
It is not thier job to be spouting any kind of religous crap to me, much less blessing me or my day!
I will not tolerate a fry jockey posing as my religous overseer!
I will never set foot in any mcdonalds cult establishment ever again!
Burger king now gets all of my business!
Yup, all of her sockpuppets, including you. Nice try Brenda. hahahaha
stfu brenda, youre not one who should be preaching to others,
I agree with the poster, its not ANY business of ANY kind of business to be preaching anything religious to thier customers. Its their business to sell food, NOTHING ELSE. Its a flagrant violation of customer rights to be subjected to such crap.
I for one NEVER do business with any company or business who spouts any kind of intolerant garbage, along with thinking they have the right to preach religion!
And for the ### Potompub@aol.com, exactly HOW do you tell someone is gay? What the hell business is it of yours what anybody does in thier personal life? This just goes to show you how these religious people are nothing but bigots, racists, and hate-mongers. They will lie, cheat, and steal you blind, then stab you in the back! But they LOOOVE to flaunt thier stupidty and ignorance at every chance they get!
If these people want to practice religion, then they need to go into the ministry or whatever cult they are interested in. They have no business harassing customers with thier treachery.
I'm curious, do McDonald's receipts in the US say "bless you"? I've never seen one in Canada
Yes, and it's typically followed by everyone in the room responding "Bless you"... I also hope the original poster realizes that a lot of McDonald's are franchised out. Due to private ownership they have the same menu items, but not necessarily the same prices or policies. Maybe it's a personal policy? Not sure, but just a thought.
One better... have you never sneezed?
D’Ambrosio had seen a lot of grisly scenes in his life and had been through some gruesome experiences, but nothing could compare with being in the freezer with the stiffs.
And I suppose you NEVER, EVER eat at Chick-Fil-A either?
exactly - I am a devote Roman Catholic and get disgusted when i see gays working in any store or restaurant
god didn't make a man to have hot steamy sex with another beefy build hot hairy muscle bulging man
schedule
Good day everyone. I'm a regular employee at mcdonalds canada at 1890 innes road. i have my benefits. i have my own family and we are renting. they always cutting my hours there. i don't know what to do anymore. they don't care. the manager who is doing the schedule told me to ask the restaurent manager regarding my hours. i told them i should have enough...
Read full complaintcomplaint on company
I called mcdonalds to check on a application that I had put in there because they are hiring ok when I called the manager told me to call back later so I called back like the manager had instructed me to do and a employee picked up the phone and I asked to talk to a manager the employee lied and told me there was not a manager there at the time it was if...
Read full complaint and 8 commentsvery bad service and shameless working staff at the mcdonald, s restaurant
Hi,
I have had very bad experiences at the mcdonald's .I stay in bangalore. This complaint is regarding the branch of
mcdonald's in banashankari 2nd stage, opposite BDA complex which opened somewhere in mid 2011.
I ordered a medium mcchicken meal and asked for thumps up instead of coke. The dirty minded people
at the restaurant gave me a regular meal with coke. One more instance is that when i asked one girl (working staff) to give me some tissue papers, she replied saying that "papers are there you can go and collect them".
I have never ever seen such dirty working staff in my whole life anywhere. I think mcdonald guys dont care for customer satisfaction.
The complaint has been investigated and resolved to the customer’s satisfaction.
what is that supposed to even mean? a "thumbs up" instead of a coke
That experience must have been very traumatic for you. How dare they give you the wrong drink by mistake and ask you to get your own napkins!
give wrong order
I want to complaint about some staff who gave the wrong order. It happen at 00:28:51am 02 06 2012. That time I order :2 mvmeal mcchicken rm13.30 and 2 mcoke 5.40. That time I also ask him is it "ayam goreng". Then what I get is :2 colonel burger and 2 mcoke. How can be like this?.in this receipt no name to see, what can I give is:#crd 20 - reg [protected]:28:12.. Mc donald dt (#2g4)
Hope u will take an action about this.. Thank you
undercooked food & rude employee
I bought a mighty kids meal with chicken nuggets for my 6 yr. old daughter on 5/31/12 @ 8:35 p.m. As she was eating her nugget she asked me if I bought her fish nuggets because they tasted like fish or something. So my friend tasted one and told me that it seemed like they were undercooked. So I checked them out and sure enough they were squishy, slightly...
Read full complaint and 4 commentsfood being wrong/not fresh/slow service
I have been giving mcdonalds way to many chances to get my food right...most the time it is not fresh or it is very cold and just is very disapointing...also when i go back up and have them fix it they take for ever to get the food out to me and its very disapointing and upseting i should not have to wait forever to get my food when so many others after me have gotton there food and left be for i ever get mine...they are extreamly slow and fast food should live up to its name fast food not slow service...cant stand to stand in line and get ignored by the workers suposed to be taking orders they had 2 lines and the line i was in when it was my time to order the lady walked away and did not come back for a good while and in the other line people that came in after i did had already got there food and waas eating...also when they dont leave pepper out to get for the ketchup its very inconvient cause it makes more time to have to go up there and wait and wait and wait to ask for some and when they give it to me they only give one or 2 small pakets soooo not enough at all for a large fries i ordered so me having to keep asking and asking for more made my food cold and made me extreamly mad and if they dont satisify me with giving me pepper and a good amount i will start bringing my own from out of the store...if all this dont get fixed in every single mcdonalds it will start losing business from me and everyone in my family and friends and everyone else i talk to i will make you all look very bad and make people not want to go eat there...and so far this is mainly in jacksonville nc or close to there...get it together people seriously...
The complaint has been investigated and resolved to the customer’s satisfaction.
stop giving mcdonalds chances then?
laziness from mcdonald's rude employees
On Sunday, January 8th, 2012, I went into Radioshack in Houston, Texas, across from Mcdonalds to purchase DVD-r disc but I had questions. When I walked in, I saw 3 employees standing around in conversation and another in normal clothes sitting on the counter. When I asked for assistance, one of the employees, , came over and gave me complete attitude for interrupting the conversation she was having with her friends. She constantly rushed me and once I asked her the question, she went over to another employee and said “he needs your help, ” basically brushing me off.
I stood there for another 3 minutes waiting but they went back to their conversations, so I decided to purchase something else and when I got to the register, she snatched my item from my hands and completely lacked courtesy. I’ve been an consumer of Radioshack for some years and never will I again step foot in that particular one unless some disciplinary actions are made to correct the incompetence apparently abrupt there.
Please I need somebody help me with this, I was working at this McDonald and I just got fired because I got sick… This is stupid, I can’t understand what’s going on with people, …… Well I went to the doctor and the doctor told to the nurse that call my job (McDonald) because I wasn’t able to work, and when she called the supervisor told to the nurse that if I was not there in 15 minutes I will lose my job. Now I want somebody to explain this to me how you can get fired because you got sick, just wanna say I will take this seriously because we are not slaves, , , , we live in United States of America a free country … If I gotta talk to the congress or the white house I will …..
mcdonald's water tasted bad with chlorine
Mcdonalds head office: it was a fine day when my girlfriend and I decided to have breakfast in a nearest mcdonald’s branch. We ordered the usual breakfast meal and eat while having conversation. It was my first time to eat in that particular mcdonald’s branch. After having meal there was some hint taste of coffee in my mouth and got thirsty to ask for water in a cup over the counter. Mcdonald’s provides a clear cup of water with ice and for being thirsty, water was quickly drunk. The water tasted and felt different as anyone would swallow, as substance pass through the throat, it felt hot with a strong scent of chlorine followed with an awful bitter taste.
Most customers reacted on how the water tasted and quoted similar detailed words, also, unhappy on how the situation was handled from mcdonald’s point of view. It was the first and would be my last to eat at mcdonald’s who serves water with sanitizer and change my impression and experience as a customer.
I was traumatized for what had happened. I would do whatever it takes to encourage my relatives and friends not to try mcdonalds that serves toxic chlorinated water. Hence, the owner wanted to pacify the situation by meeting in a mall restaurant, owner was not sincere in being apologetic. Instead, he was rude and displayed words of alligations in a raising voice.
We kept coordinating and assured us movement on the case. Year is already 2012, untill now we had never recieve any update as promised, and have decided to elevate my complain by escalating the matter to mcdonalds international.
Mcdonald’s had always been my most favorite fast food since I was young. It saddens me personally to know that mcdonalds a renowned reputation, are being wreck by a mere branch in the philippines, because of the substandard service and sanitation control. We hope to resolve this issue and have proper closure between two parties as coordinated to mcdonalds head office to handling the situation accordingly.
higher pricing then other mcdonalds*
I would like to complain regarding McDonalds Mutiara Damansara Drive-Thru.
In the drive-thru:-
I ordered 2 Horlicks McFlurry and paid MYR10.60.
When I wanted to collect, I was given a wrong order of 2 Oreo McFlurry and wanted to change it to my right order.
McDonalds staff demanded I Pay an additional MYR1 for the Horlicks McFlurry.
I did not want to pay and wanted a refund but they did not refund me.
So I am out RM10.60 and no Horlicks McFlurry.
I then proceeded to Mcdonalds drive-thru Centrepoint, Bandar Utama and Ordered 2 Horlicks McFlurry and only paid MYR 9.55 for it.
This brings up the question:-
Why is Mcdonalds Drive-thru Mutiara Damansara prices are higher for the Horlicks McFlurry (because I paid MYR10.60 vs. MYR9.[protected]@Centrepoint Bandar Utama) and also was demanded to pay an additional MYR1.
over charged
I stopped by the McDonalds at 1501 Keowee St Dayton Ohio as I do a couple times a week for breakfast on the way to work. I ordered off the dollar menu as I normally do. Ordering a Sausage McMuffin no Egg the lady that took the order(Which as with every morning I stop in is very friendly) told me as normal my order was a dollar. I pulled to the window and paid with a ten dollar bill and was given change. I pulled to the next window and realized that I had only received $6 and some change. I just figured an honest mistakeand I looked at the receipt and was charged for Oatmeal(another honest mistake) I spoke with the woman at the next window and told her the problem and she took the receipt and change and made a correction bringing me back another amount. After looking I now had $7 and some change. I told her that what I had ordered was off the dollar menu and she said she wasnt sure and checked with another person that I assume was a manager and she said no that it wasnt on the dollar menu. I tried telling them that I had just stopped in on Thursday and purchased the same thing and was only charged one dollar. She said they must not have charged me right. Needing to get to work I decided to leave and called to speak to the manager after I got to work. I tried explaing what had happened and she tried telling me that I had not ordered what I had said I did. I order the same thing every morning. Only changing with maybe ordering a hashbrown to go along with my order.
Below is the only response that I received about being over charged
Hello Jason:
Thank you for taking the time to contact McDonald's Customer Service Center to bring your recent experience to our attention.
First, I hope you will accept my sincere apology for your disappointment in McDonald's. I can assure you that we want you to be completely satisfied every time you visit one of our restaurants.
Because most McDonald's restaurants are independently owned and operated, I have forwarded your comments to the franchise owner or local representative for follow up at the restaurant you visited.
Secondly, we want to recognize your complimentary comments and thank you for your kind words. Although we did not completely meet your expectations, please know that our restaurant employees strive to maintain the highest standards of quality, service and cleanliness. It's certainly nice to know that their efforts are appreciated.
Again, thank you for taking the time to contact McDonald's. Customer feedback is very important to us as it helps us improve. McDonald's is number one because of customers like you.
Gloria
McDonald's Customer Response Center
ref#:8810628
my fifth complaint different company
Everytime I go to McDonalds, nothing is ever right. My food order is always wrong, the employees are rude, the service is slow. The fries are never fresh, I always have to ask for fresh fries, and they make me wait for them. Where do you find these people, McDonalds? Certainly you can find people with at least a 2nd grade education to work here. I really just cannot believe that McDonalds is even still in business. My word! :(
Worst of all, you even try to complain about the service they are ready to call the cops on you.
I tried to complain. Since my husband works at Walmart Home office and that usually gets people to treat me better I told them that my husband works closely with the CEO of Mcdonalds. This is when they told me to leave I was blocking the drive thru. I refused and they refused to listen to my complaint because I was using profanity.(I know this was wrong but I was angry at the world.) They threatened to call the police on me even though I claimed my husband worked close to the CEO.
The complaint has been investigated and resolved to the customer’s satisfaction.
Who cares if your husband works close to the CEO of McDonald's? You really expect throwing that out there will give you VIP treatment? No one cares. Maybe if you acted like an adult and didn't make a fool of yourself by swearing at the workers and blocking the drive-thru, inconveniencing others, they would have taken your complaint more seriously.
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Tasha, why don't you learn how to behave appropriately before you preach about spelling and grammar.
This author had posted a complaint that had the same issue, seems like all Mcdonalds are doing that now. McDonalds — Substitutions