Maytag review: maytag centennial washer 114

And now we are having the same problem as everybody else. The machine doesn't perform a full cycle. It stops around the rinse & spin. The door lock fails as does the motherboard for the function cycles of the machine. We have owned the machines for approximately 8 or 9 months now. We will find the receipt in the file and continue with the grooming process of setting things right with this problematic washer. I will also be making a lot of phone calls to consumer reports, bbb and whomever else I can get involved to get a recall or law suits against maytag.

This thing hasn't worked right since day one. We bought it brand new, and the thing will leave soap on the clothes, and/or the clothes half bone dry (as if no water has even touched that part - even on "deep water wash" setting), and the other half soaking wet (to the point that you have to run them through the dryer 3 times) unless we run an additional rinse & spin cycle (after the wash) and a spin & drain cycle after that. this is THE most useless washer I've ever owned (and I've picked up free washers at the side of the road before).

I agree with everything that everyone has said about this washing machine. I hate this POS and wish I had my old one back. It does not clean clothes as it should. Every load has to be washed 3 times to get most of the underarm smell out of our clothes and even then they just don't smell clean like with my old washer. Very little water is used and I just don't know how they seem to think that it's going to clean clothes and save money when you have to wash same load multiple times to get them clean. I have always had Maytag products but I won't be buying another Maytag again. When I called them they were no help what so ever. Unfortunately I am on a tight budget an have to save for a new washer but believe me, I will be buying another and it won't be a Maytag! Also, I will not be paying for a service visit to have someone tell me that I'm nuts.

Not a happy Maytag life owner. I have owned 4 prior Maytag washers and this Maytag Centennial has really turned me off of all Maytag products! The clothes have to be washed 2 to 3 times before they actually smell clean (they say that is energy efficient), I also wash a small load on a large load level (water saving feature), just so more water will go in (I hope, because you cant actually see). This washer is only 6 months old and I am already shopping for a new "other" brand. Sure wish i would have read this board prior to purchasing.

We have had our Maytag Centennial for 2 and a half years. It is now useless. For months it has been getting stuck at the sensing stage. The lid will lock and unlock and then nothing, just a sensing light. I found that if I put it on bulky I would occasionalyl get it to wash the first time I hit start. But mostly it was back to unpluggin it, pluggin it back in and hoping for the best. Sometimes my dark shirt come out of the washer and still have deoderant on them. Sometimes it will say it is done even though the clothes are sitting in inches of water. This is THE WORST washing machine. After 2 years it started acting up - TWO YEARS! Maytag should be ashamed. There will be no more Maytag purchases for me or anyone else I know.

This is my first Maytag and I am so disappointed. After having a Whirlpool for years that still worked amazingly well when I decided to replace it with a brand new Maytag Centennial washer AND dryer from Home Depot, I am deeply frustrated and hugely disappointed with Maytag. As a single person with limited income, I saved my pennies to make this purchase. The washer has broken 3 times already since it's delivery date of 6/3/14. I plan on calling my attorney and taking Maytag to small claims court to have this resolved, since their customer service department only sends more repair people. Shame on Maytag for putting out such a piece of crap machine.

I am so unhappy with this washer machine..after owning a kenmore washer for 24 years i thought i was upgrading..none of my clothes are clean. I put a pair of jeans in folded into thirds and they came out the exact same shape with lint in between..the downey ball stays full of softener and i have had to rewash and rerinse every load..so much for saving water..my whites are the worst they have ever been and i have raised 2 boys in baseball and husband in construction..if we want our clothes clean we have to take them to laundry mat..i could just cry.

Is there a way we can get a refund of we've had it within 12mos?

So, we bought our Maytag Centennial Commercial washer because it is being used in a commercial setting. IE: hair salon. One month into its use it is acting up. It won't start, or complete a wash cycle. We had to bring home three loads of towels to wash and dry so that the salon can operate today. If I had checked on line before purchasing the washer I wouldn't have bought it. Has anyone had any success with Maytag in getting this problem machine replaced with a better model?

I bought the Maytag Centennial--It eats up my towels. They come out with rips and tears. I have had to take about 20 towels and shred them into rags for cleaning because the machine keeps destroying them. I cannot afford right now to buy another washing machine. By the
way--these were excellent quality towels--sell for$12.00 apiece at Macy's.

I agree with the comments regarding this washing machine. Our clothes smell, are dirty and stained. The cost of purchasing new clothes, because this machine can't keep what we have clean, is absurd. Has anyone found a fix for this?

We have had the Maytag centennial for 2 yrs now and we have tried everything we can think of but we still get a white film on our dark clothes. This has been the most frustrating thing because you have to rinse them again just to get the film off. I have been very disappointed with this machine.

I hate water sensor washing machines. never enough water to get the smell and dirt out of these clothes. Must have been a city person invent them. Texas needs the old machines back.

All washers are a joke thanks to the EPA. They force ALL the companys to produce "water savers" and "power savers". They make them try to design machines that work with less water. That will never work. That's why they don't work right. New toilets are the same way. Buy one and see. The EPA madates that all companys make toilets that use less water. That's why there are thousands of complaints about them. Just like all these washers. EPA needs to go! They create problems only to come up with the solutions!

Having found this busy website, my wife feels vindicated. We concur with all the comments about water level and dirty clothes problems. We object to being hoodwinked in the name of saving water. And we will add another complaint. Washing machines, once upon a time, had traps for lint, hair, etc which could be emptied and/or cleaned. This machine is not so equipped, meaning that most of the lint or hair on the clothing, if removed, is re-deposited on the (already poorly washed) clothing. The problem with water levels is that the water level switch works on a vacuum created by the water level in the machine, and the switch is not adjustable. The machine's design "assumes" that the level of vacuum which stops the water entering the machine indicates sufficient water to wash the size of the load in the machine. Opening the top resets the switch and starts the water flow again-but it usually requires 2 or more re-openings to get a full load of water. Quite aside from quality and reliability issues, the use of the vacuum switch concept is a design deficiency. Only an optical switch can reliably determine the size of a load and the amount of water needed to wash it--and reducing my wife to the status of an optical switch is a poor use of resources. Saving water is all well and good, but this is poor design, poorly executed.

My parents bought my washer/dryer pair for me as an early holiday present and I was really excited since I started out with a 40 year old set that couldn't do very large loads. They highly recommended the set as they have a couple model years older and hadn't had any issues with theirs that they'd mentioned. The washer started acting oddly about two months ago, but I though I just wasn't paying attention to it correctly or something. Six days ago, the spinner went out. Clothes still sopping wet after a washing, and must be manually placed on "drain and spin." Three days ago, that fix stopped working. Did some research, thought the actuator might be the bad piece, but it looks like it's the sodding computer board. I'm frustrated because I didn't have the money for an extended warranty and my folks didn't pay for it as they hadn't had issues with their model. My husband and I are pretty handy, but I just want the stupid thing to wash my clothes without worrying about having them dry enough to put in the dryer. If I end up needing to replace it, believe you me, I won't purchase another Maytag.

We bought this washer and dryer combo a year ago at Lowes and can't believe what a company like Maytag is thinking. Our washer sounds like were grinding metal in it and we are now having to go to the laundromat to wash are familys clothes. I am now talking to our states attorney general to come up with a way to resolve this problem, a washer is meant to give you years of service before breaking down.
To tell you the truth if we band together and tell them were not going to take this we will win . But if we sit here and take this we let them win.I guess when the Maytag repairman died it all went to pot. Call your states reps and let them know this is not right to let them off the hook they should be held accountable. Rick M in N.M.

I absolutely hate my Maytag Centennial Washer also. I bought mine at HH Gregg and the lady told me how wonderful they are without the agitator. I feel that I have wasted my money on a piece of junk. You can't open the door without pushing the sensor button every time. It doesn't use enough water either and my clothes almost ALWAYS look like they haven't been washed. This is the WORST machine I have ever bought. I used to love Maytag washers but since they came out with this new one, it is nothing but a waste of my money ! Maybe if enough people complain to the better business bureau about these new washers, we can all get a new one out of the deal with an agitator that Cleans.

If you are contemplating buying a new washer DO NOT buy a MAYTAG! I recently did and I honestly get physically sick to my stomach every time I have to do a tub load of wash! Here is the reason why:
I purchased a MAYTAG CENTENNIAL washer from David's Appliance in Edmond, OK, in Feb.2014. I should have known something was up when the installer told me "the best thing to do is to just close the door on the wash, start the machine and leave the utility room immediately. Don't return to the room until the washer has completed its cycle."
The wash cycle takes from TWO AND A HALF TO THREE HOURS to complete! Who has time for that? And the clothes are not clean when its finished! Furthermore, the machine sets the water level automatically. I cannot change this, or add more water if there is not enough. The water level is NEVER enough to clean the clothes or even cover them. Sometimes clothing articles are completely dry at the end of the cycle. The water level has not even come to the top of the clothes!
If I want to stop the cycle and add a piece of clothing to the washer, the washer immediately drains what water is in it, draining away the detergent, bleach, pre-treat and anything else I have added. There is no way to stop this from draining everything out. Then I have to add new detergent, etc., then try to start the washer again. Usually it will go on to rinse at this point instead of wash. Then I must wait for two hours for the washer to complete the cycle so that I can add AGAIN the detergent, bleach, etc., start the washer again, and WAIT ANOTHER 3 HOURS for the machine to stop. The person I contacted at David's Appliance to question about this told me I should just hold that piece of clothing that I wanted to add until the next tub load!
Now I have used up about 5 OR 6 HOURS and all of my patience for one wash load to get done. So, with this washer I can expect to be able to do about one tub load of clothes a day. And the clothes are still not clean. I certainly feel sorry for the young mothers with several little children and lots of wash who have mistakenly bought this machine!
Forget selecting the water temperature also. The machine supposedly 'senses' what water temp is needed and adds accordingly. Another bunch of BS. If I want to wash clothes in cold water, I do not want any hot water added to that. The machine does this on its own!
Also, don't expect to be able to soak clothing in the machine before you start the wash cycle. The machine will not hold the water in if you stop the cycle to soak. After about two minutes the machine will drain the water out!
I cannot believe that Maytag would let an appliance like this out on the market, and no reputable store would ever sell it! It has so many problems that the ONLY THING it is good for is the METAL RECYCLING DUMP!
Maytag and David's Appliance should be ashamed of themselves for selling something like this machine.

I purchased my Centennial washer just over a year ago, yes I am out of warranty, won't wash fills up with water and than unlocks the lid and sits with the lock lid light blinking, turn it off, turn it on and than it drains with water, won't go to the rinse or spin cycle, must unplug it, manually change it to rinse/spin, plug it back in and than it blinks lid locked at me forever, but turn the lick button off and than turn on and maybe it will rinse my clothes. Forget spinning my clothes out, I have to wring them out by hand. I hate this machine. This is the biggest POS ever. I bought it, because it was a Maytag, my last washer, also a Maytag lasted forever. I won't be replacing this with a Maytag or any related brand.

I purchased two Maytag Centennial washers - one for my mother-in-aw for Christmas, 2013 and one for my son's apartment. Both have quit working. Both have been replaced. I will NEVER buy a Maytag of any sort again.

We bought a maytag centennial washer and dryer and it is the most terrible purchase we have ever made! The clothes so not come out clean. They all stink like dirty socks even if there are no socks in the washer. The washer will drain but the clothes are still soaking wet like it does not spin them at all. I am very angry as we have a family of 7 and we can not afford to go to a laundromat. We now do not have money to get a washer that actually works. DO NOT BUY THIS WASHER if you want clean clothes. Worst thing I have ever bought. Terrible to read all the comments and see that this company will not be honest and make the situation right for their defective machines!

I purchased the Maytag Centennial Washer about a year and half ago. It never cleaned the clothes very well and there were times that the clothes weren't fully wet. About a month ago, it seemed to be a lot louder than normal. Then today, it started sensing, stopped with the light still on, the door lock clicked on and off. After about 10 minutes, it started filling and wouldn't stop until I unplugged it. I am not happy, and I haven't been happy with it from the first day I purchased it. What do I do and who do I call?

To any Maytag Representative who would like to comment;
I bought a Maytag washer with high beliefs that it would last me 10-15 years like they USED to back in the days. To my surprise, I like all the other consumers on this complaint website got stuck with a "lemon". My washer also jumps around, knocks and makes loud noises, does not wet all the clothes completely, leaves clothes smelling unclean and now it's gotten worse. I now have to babysit each load and manually press the button to let the washer know it needs to move on to the next cycle. I am not kidding! Once I turn it on I press the button and it begins to sense. Just out of curiosity I return in 5 minutes or so to see if anything has progressed since I initially started the machine. Of course it hasn't. So I give it another press of the button and it starts. I give it a short while and check again and it's stuck. So I wait a few minutes and decide to press the button again and it decides to move forward. This continues throughout the wash cycle. Then it completely stops so I decide to check it out and there's still a bunch of wet clothes waiting for me to press the drain and spin button so the water can go down the drain. It's a very long process. I would like you to know that I complained to Lowes where I originally purchased the washer and of course it was out of their hands because the warranty expired. So today 6-9-14 I decided to call Maytag Customer Service at [protected] and I spoke to a representative named Rachel. I told her about all my complaints and asked if there were any recalls on this washer. Naturally there weren't any to this date. She offered me her sympathy as well as her apology but since it's out of warranty I am out of luck. I forgot to mention. Rachel also suggested that I schedule a Maytag customer service person to take a look at it. Just out of curiosity I asked how much this would cost me. Well there are two options: "Out of warranty" meaning that it would cost me $85.00 for the man to come out and diagnose the problem. Then there's another charge for parts and yet another charge to repair it. Or I could choose the second option.It was called something like "Program Repair + 1. This means a man can come out to diagnose the washer, repair it one time and there's one year warranty for the work for only $319.00! I may as well purchase another washer. What happened to a good washing machine that truly held it's reputation and customer loyalty where you could get service for a "lemon" washer at a reasonable fee? Well I am truly an unhappy customer. What do YOU suggest? P.S. To all other Maytag purchasers: Can this be reported to the Better Business Bureau as a "Lemon?"

maytag model #MHWE300VW is absolute crapola. worse is the company (post whirlpool acquisition). i'll never by another MAYTAG anything, moreover, i'll spend all my stinking free time attempting to sink this toilet of a company ... he maytag man, wake the hell up ... you're ### ain't working, now get to work fixing it!

Purchased Maytag centennial washer a year ago and I'm almost certain we have never gotten a clean batch of laundry, there is always a whitish-gray sticky film on every load every time. We have tried various wash settings, various load sizes, and several expensive HE detergents with the same result every time. I have owned only 3 other washing machines in my 58 years and each one did what it was supposed to "WASH LAUNDRY CLEAN", we only replaced them because they got old and began to breakdown. This Maytag is new and doesn't clean anything, it's one of the worst purchases I have ever made. I needed a washer that would clean but unfortunately purchased this Worthless Maytag instead - horrible decision! BUYER BEWARE - DON'T BUY THIS BRAND!

Oh boy do I wish I would have seen this website B4 I bought my set (and we thought we got such a great deal!). And what is the deal with the "canned" e-mail responses from Amber? Without having to go into the details about the CRAPPY job this machine does in cleaning, let's just cut to the chase: what can I do about this 3 month old machine? Just bend over & take it? Is there actually any sort of resolution that Maytag provides, or is it just the typical song & dance? If anyone has a phone number that actually connects you to a real, live, breathing person, please share! I'm not going to even bother contacting the place it was purchased from (homeboy cheapo), because they messed up even the delivery of the POS. Suggestions, please!

I have had my may tag washer and dryer for about 2 yrs now.The washing machine is so loud that I only wash during business hours for fear of disturbing my neighbors as I live in an apartment complex. I have to wash clothes several times for them to at least look halfway clean and the constant grinding noise has made me decide to never purchase another may tag for as long as I live. The water is always way under my clothes I even made an attempt to dampen my clothes first so they would be heavier during the weigh in. Owning this washer has been like a bad relationship for the last 2 yrs and I want out. I am actively looking for a different brand. May tag really dropped the ball with the MayTag Centennial. What a disappointment! (santerriab)

I purchased Maytag Centennial set April 2010 from Lowes. In the first year while it was under warranty, had 1 call about dryer making a high pitch noise intermittently, and the washer twice. I have had nothing but problems with these machines, and now that I am out of the year warranty, screwed. To get my washer working, I have to pay more than I purchased it for. HUH That makes no rational sense. When I called Maytag I was also lied to and told there were NO complaints on this model. Isn't this false representation? Is there any legal recourse to take? Ridiculous.

This washer is no good. As others have reported it does not get the clothes clean. Clothing comes out with dry spots that have not even touched the water. My towels come out "brittle" feeling...not soft. Clothes smell dirty. Whites are dingy even when adding bleach. The matching dryer takes forever to dry even a small load. I am looking at washers and dryers now to buy to replace these 1 year old machines. The new ones will NOT be a Maytag/Whirlpool. Never again will I buy ANY of their appliances.

I also brought a Maytag Centennial Washer and dryer, By far the worst I have ever brought. This washing machine is awful!
Does not wash the clothes clean. The clothes are just all wet when done. It sticks on washing cycle and washes for hours if you don't manually go set the dial. THIS IS THE WORST WASHER OUT THERE. DO NOT BUY THIS WASHING MACHINE. REPEAT DO NOT BUY THIS WASHER MACHINE. You will be so disappointed. It sounds like a tractor running...so super super noising... Looking to buy something different and let me tell you..IT WILL NOT BE A MAYTAG. Which I have owned Maytags my whole life. AWFUL AWFUL WASHER MACHINE. It is nothing but a piece of crab.

I bought a maytag washer a little over a year and 1/2 ago. It started making a horrible griding noise when agitating. Then stopped spining and agitating altogether. I tilted the washer and saw the belt had slipped off. I placed the belt back on and ran the washer. It is still making the horrible grinding noise. Since it is past it's one year warranty, Maytag/Whirpool won't cover any repair. From extensive research it appears the issue is either the faulty belt assembly or the transmission. It's a poorly put together washer, not the quality I would have expected from Maytag. Maytag/whirpool was only able to offer a repair + 1 yr option, which cost over $300. That's more than 1/2 the cost of the washer. Why would I buy this when I can get a comprable washer for not much more! My last washer lasted over 10 years, now I am stuck with this crappy machine until it stops working altogether. To add to the frustration, to have a Maytag repairman come out, the cost would have been $129. Sears only charges $75, and my local guy came out for $50. Maytag is a rip off!

I bought our washer over a year ago and was told that it uses less water . I have to put it on bulky sheets to get enough water to wash clothes. I never called Maytag since from reviews no one gets much results So now I am waiting to buy anything but Maytag!

I purchased my washer the week of July 4th 2013. The washer takes forever to wash and now does not spin. Every other wash it seams to get stuck after the wash cycle. I thought it was unballanced but it would allow me to put it on the spin and rince cycle. I really would like to get it fixed. Pleaese help if you are able.

I have a 10 year old Maytag dishwasher that quit working. I called the appliance repair person who replaced wires inside the machine that had melted together, He said that it had been originally wired incorrectly and he sees this often. Most people just go buy a new dishwasher. I paid approx $110 for a repair. I think this is a planned obsolescence. That is a fraudulent business practice.

My Maytag dishwasher was a piece of junk from Day #1! I purchased the model with three racks. During the first month the plastic parts designed to support the upright dishes fell off...but the end of the first year I had a collection of more than 10 pieces that had fallen off. My husband had to use plastic ties to try to hold them in place. Then the wheels supporting the middle rack broke...should have cost $3 for a wheel but Maytag doesn't sell them that way...wanted $130 to replace the entire rack. Again my husband jury-rigged the rack so that it would work by using parts out of a toilet! I always thought Maytag was a top-notch company, but no more...never again...Maytag is gone from my appliance choice list forever!

I also have a Maytag Centennial pair. I love the dryer and hate the washer, the cycles constantly mess up, now I am starting loads on agitate not fill and cant get it to work right. No I did not open during cycle. The worst washer ever. My clothes also do not come clean. What a waste of money! Even when it was under warranty I called several times and basically was told oh well live with it. Maytag is definitely not what it used to be!

having the same issues I have a Maytag Centennial washer that will not wash clothe properly the water settings will not fill correctly if you open the lid and close it, the washer starts draining the little water in the washer. I agree Maytag is no longer a brand I will trust or recommend to anyone.

I bought the MAYTAG CENTENNIAL WASHER two years ago, and am happy to see others our FRUSTATED as well with this machine. After a while, it started making such a LOUD noise we would shut the laundry room door to muffle the noise.Then it would take forever to do the sensing for the clothes, the rubber button you would push moved around. Now it just stays at the sensing mode but does nothing.Called the company asked about other complaints and said there was not any for this machine. Had a repair man out, the control panel has to be replaced 172.00(w10438123) and the gear( w10473143) 195.00!(thats for the shaking) plus labor .It would be 523.00 to have it fixed!Two years old! Are you kidding me! I feel maytag should make this right, there are to many compaints with this machine...

We bought the washer about three years ago, and have been very disappointed. At first I thought I was just being too picky. But our clothes always smell! I have four children and have washed clothes with food particles on it, that StiLL have the same particles after a full wash cycle. Sometimes, parts of the clothes are still dry. Therefore, I sit in front of the machine and keep lifting the lid to add water. If for some reason I get distracted by the children and walk away, I can tell a difference in the results of the washing. So frustrating. I just told my husband we had to do something. I am glad I found this site and so know it s not just me. We are a single income family so it is a strain to think of buying a new one. I would not recommend this to anyone. Maytag- please rethink your design so future customers are not disappointed and put out like we have been. It is loud, ineffective and a poorly designed machine. I can't even in good conscious sell it to try to get money to buy a new one because I know it won't work. Currently washing a small load on the bedding cycle to try to help.