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Artesian Spas Complaints & Reviews

Artesian Spas / lack of quick response for repair

Cl
Jul 01, 2019

I called into the store to get a repairman to order parts. I talked with the repairman 4 days later. I told him what was needed (he had been to my place before to replace a circulation pump). He turned in to "Terry" what was to be ordered. After 2 weeks I had not heard from anyone so I...

Artesian Spas / 2016 grand cayman "elite"

St
Aug 19, 2016

avoid this at all costs. Manufacturer will sluff you off and make you contact dealer for any warranty. Shockingly the dealer, from whom we bought an awesome Sundance spa before is leaving us with no satisfaction. The have damaged our spa cover after "repairing the waterfall bezel, which...

Artesian Spa / It's a nightmare

Avoid Artesian Spas at all costs. I purchased a 2004 top of the line Piper Glenn. Its product is average to say the least. Aside from a main control panel malfunctioning twice, a pump going out and all the plastic control knobs discolouring but the warranty is worthless and the company customer...