Mavis Discount Tire review: tire rotation & nys inspection ( 1 comment)

4/7/2019 had 9am appointment for tire rotation & NYS Inspection. Arrived on time and was told 2 hour wait. I was ok with that & completed errands. Arrived back at 1115am, vehicle was not serviced. At 1215pm I stated I wanted to re-schedule and was told "You're next". At 1230pm, I was called and told my vehicle was done. A four wheel tire rotation & NYS Inspection completed within 15 minutes, AND the mechanic had time to inspect my brake pads, rotors and tires indicating they will need to be replaced soon, 'You're lucky it passed inspection". I bought my tires through Mavis in Geneseo NY, Jan 2018. I put 24, 245 miles on the tires in 16 months. Why would I need new tires if Goodyear states 65, 000 warranty? Also, I requested an alignment check on 4/27/2018 at this same location and the person at the desk stated "If the vehicle is not pulling, then you don't need an alignment". When I bought the tires in Geneseo, I was told to have the alignment checked before the 90 day warranty ran out. I recently took my vehicle to the dealer for, what I thought was another problem. These mechanics stated it was the tires and it appears they aren't being rotated. I have ALL receipts indicating tire rotation. I have put 28, 747 miles on since Jan 30, 2018. Why are these tires not lasting the 65, 000 miles stated by Goodyear? I have been reading the complaints posted and it appears Mavis is living the American Dream--- make $$$. I'm dreading calling Mavis in Geneseo to discuss the horrible wear on these tires. I paid over $746 for these. What can you do to keep my business?