The complaint has been investigated and
resolved to the customer's satisfactionResolved Mavis Discount Tire — very crooked business
resolved to the customer's satisfaction
I went to Mavis Discount Tires on 2/08/2010.I wanted to get two brand new tires on the front of my vechile because my front tires were very worn, and I decided they had a good price for buying the tires and mounting them.My car was in perfect working condition and i had been driving it for about one year and my father had drove it a couple years before me.They asked if i would like an alignment and I declined.When I got there I gave them my keys and they said they would be done in about 20 min.I went to the nearby price chopper just to kill some time and i recieved a phone call from mavis.They stated that they couldnt do an alignment because a tie-rod loose.I stated that I did not ask for an alignment and they said I did and they ask what would I like to do about the situation.I said I just wanted my tires and that i would be there in a min.I rush over worried because I immediatly knew that they were trying to scam me.They were done my the time I got there and gave me my keys and the invoice to sign.I signed the invoice document in a rush because i wanted to get to my car and see what was done.I looked at my car and couldnt see anything visual that could have been done to my car and my new tires were on so i thought everything was fine.I started driving and not even 5 min. past by and i felt my car trembling.My wheel had some how turn sideways and my car was sliding and i couldnt stop.I was a second away from getting hit by a truck but the truck had stopped in time.Later on when I called Mavis they had told me that they told me the tie-rod was really bad and the car was not safe to drive, and that it stated that on the invoice paperwork which i didnt look at until it was to late.I know for a fact that they rigged my car which could have potentially killed me or someone else in a nearby vechile.These people are rude and only out for money so watch out for this crooked business.They just wanted more money so they rigged my car so I could pay them to fix what they damaged.