- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
tire pricing
Your ad claims that you will not be best on tire pricing. I went to Ledgewood today with a firm price quote from BJ's tire center and the Mavis agent came up with a higher price for the exact same tires. Apples to apples. I even asked for. Military veteran discount but she said that her price was discounted as much as possible. The price different by $20.00 higher but your false claim is that you will not be beat and even that you would match the price. Shame on Mavis and you should consider rewording your statement . This is considered false advertising. Now, where do I take this?
You will not be beat?
tires / oil spilling all over my engine
Dear Complaint Department I spoke with the manager explained my situation and which two tires needed changing first, one that was losing air every day because of a leak in the air entry tube and i had to fill eight pound of air every morning, and the other one that had a nail in it. I went to this mavis location to get two tires, just two tires new...
Read full review of Mavis Discount Tirethe service
I bought two expensive tires in June 7, 2019 and another two in August 8, 2019 from you guys the next day I got a flat tire in the ground tire. Brought my truck back that day at 5 pm on a Thursday which you close at 830 pm and they couldn't fix it that day. Larry claimed they will fix it by 8 am and by 1130 am the next day the tire was not fixed yet ! The truck was not looked at it at all. I spent over $1, 000 for all four tires and have a warranty on the tires too and these people can't fix my car when they promised to fix it ! What is wrong with your company! Now it almost 12 noon and my truck is not done yet. I will never bring my cars there again ! Also the guy named Larry there is one nasty man.
trying to have an inspection done on my car
I've been trading in this facility for over 14 years . First with Summerfield then Tire Construction and now Mavis.
I went to have a inspection done on my car and was told a needed an appointment for service and the first available would be Monday.
I've never had to have an appointment for anything and have always been a walk-in .
So if this is now your policy you have lost my business .
W. Reevejr
customer service
I dropped off my car off in the Morning at 815am which I explained to them that what I was doing.they opened at 8. Needed new tires an oil change and to check pads. They told me that it was going to take just a couple of hours. They knew what tires I was looking at I was already in the system. Left the car. And I did t hear back at all. I called them at 2:30 and ask they told me that they backed up and haven't t even looked at the car yet. They could have called me but I called them. I called back in an hour and still no resolve. Finally called me at 515. And said that i needed new brakes rotors and calipers and wheel alignment. Now the place is closing in ten minutes. She told me I have to wait till tomorrow and now I don't have a car. For work that day or tomorrow. I am very upset and angry with the people there. And I still don't have my car back. Trying to charge me 1300 dollars for all this work done. Never again. Won't ever come back I called corporate and complained have to speak to mike Lopez.
oil change
I called first thing in the morning on 8/5/19 to schedule a oil change for my 2015 Volkswagen Jetta tdi, telling them about the specific oil recommendations and that the car is a diesel . The man on the phone a-shored me no Problem, we get the parts next door . I get there 1:15 appointment is for 1:30 next door doesn't have oil or filter has to be ordered. Isn't this why I called you at 9:00 am ? Ok I give them oil I carry in trunk order me a filter which is a 1hr away here I sit at 2:30 car still hasn't been pulled in too perform the oil change. Call customer service on hold for 25 min and disconnected. Bad business all the way around. Thank you very dissatisfied customer. Jeffrey Locha [protected]
oil change
Had my oil changed on 7/25/19, the mechanic left off a seal and oil poured all over my engine and driveway, brought the car back for them to fix next day, manager claimed it was the seal. It's now 7/29/19 and my car is still dripping oil. Manager says they checked it and couldn't find any leaks and says its the left over oil from the leak. The car wasn't...
Read full review of Mavis Discount Tirebrake service $89?
This place has the worst customer service I have ever had. They changed my master cylinder and it broke the next day. To make matters worse the brakes went out on my way to Orlando with my 3 kids. The manager Marcus was terrible. He never returned any of my phone calls and actually blamed me and the Mavis in Florida for the mistakes. I was always polite and...
Read full review of Mavis Discount Tire and 1 commentrear brakes
I went to the local store and they said they would inspect the brake system. They said it needs a front brake package. No problem.
Now a week late the back brakes are grinding. Now the vehicle is on the lift and taken apart and I am told that I need brakes, pass rotors and calipers. $995.
Why was this not found the week before. I drove about 250 miles during the week.
This is totally a rip off. They inspected the vehicle. So now it cost a thousand dollars.
I would never come back to this place or recommend Mavis tires to anybody.
Note: same thing happened to me here when it was call STS service center.
Again I will never come to this company again. Seams to be a pattern of rippling customers off of their hard earned money.
This is mostly likely why they chanced names.
So there are strict government regulations with car facilities. What cars don't break or breaks don't wear out.?. Maybe at that time you didn't grind and they only fixed what you needed at that time. Does that make sense
gentleman by the name of dennis - from ny - office personnel
To Whom It May Concern, My name is Sherry Thrush; I live in Clemmons, NC, and I have previously done business with Meyers Tire at the above-listed address until your company recently purchased that business location. On Tuesday, July 23, 2019, I drove my Lexus SC400 to your store at the above mentioned address. The time of arrival was 7 AM. I knew that I...
Read full review of Mavis Discount Tire4 new tire was installed in my car
4 new tire ..car from first minutes was pulling, theye done alignment 3 time, , same thing, i called corporate .i want to talk to any supervisor or district manager they said he will call u soon never heard from him since day one, it's been a month i have same problem never been fixed, hope we can find any result to our problem, all company said tire have warranty with any new tire ... could be tire problem they don't tell u tire defect or any thing if there is a defect .
A ton of variables factor into a car pulling. Not sure why that store won't swap them and test drive with you driving to see if the problem is solved tell that store manager to swap them out. Story not making sense they no how to handle these things.
Car could have mechanical parts that are failing.
damaged sensor
Your location Mavis Discount Tire 474 Hackensack Ave, Hackensack, NJ 07601 Tire shop Suly Andrade 78 points 15 hours ago Worst experience ever! If I could rate Ray, Dan and Jess personally it would be lower. What was suppose to be a simple purchase of four new tires turned into damaging my tire censor and an opportunity that was unsuccessful to have my...
Read full review of Mavis Discount Tiretire noise
Had new tire installed during installation rim was damage returned waited two hrs to have replaced before new rim was installed checked rim it was also damage I complained about tire being noisy said they would switch location of tire they never changed location return and they installed new rim tire is still noisy I felt like I complained two times about noise and they said nothing I would like to have another tire installed maybe an original firestone tire don't mind paying more just don't want noise or potential problems with this tire I have spent so much time trying to get this corrected and still no further than first visit
How do you know it's a tire noise? How about maybe a wheel bearing going bad or your transmission is going bad. Your not ridding on a cloud of air
customer service, and work performed in my vehicle
In 6/26/19 I bought my car in for a oil change 2 new front tires and an alignment by 6/27/19 my oil light came back on. Shortly after my check engine light. I called in and made a complaint on 7/9/19 no one got back to me. 7/14/19 I called in and made another complaint b/c my toes came off. At the time of service/after the mechanics suggested shocks only I...
Read full review of Mavis Discount Tire and 1 commentunauthorized work performed / overcharging
On Sunday July 7, 2019, I brought my car in to get brakes done. I was told to leave the car and I would be called. I was called shortly thereafter where I was told I needed brake pads, rotors, calipers, a wheel alignment, rear shocks, and 2 front tires for a total of $900. I said ABSOLUTELY NOT, I do not need all of that, all I want done are my brake...
Read full review of Mavis Discount Tire and 5 commentsnew tires and front end alignment
had new tires put on car because front was out of alignment. mavis replaced tires and did a front end alignment. a day later the car was making scrapeing noises and vibration. took car to my mechanic and was told the left tire was about to fall off it was so loose. went to mavis in Cortland ny and was told there was a period of time that I had to check my...
Read full review of Mavis Discount Tireoil change, tire rotation, state inspection
I have been here since 8.am. People who came after me got their vehicle up on the rack. It's been 45 min still haven't touched my vehicle. I've been getting my services done from Mavis for many years, and for the convenience I stopped by this location. The employee name Harry Tried to charge me extra for tire rotation even though I asked him to check the...
Read full review of Mavis Discount TireAlignment
I arrived for an alignment they put my truck up on the rack attach sensors to the wheels I could see multiple graphs in red saying stuff was out of Acceptable range he adjusted the toe and then put the truck down and didn't do anything further when I questioned them about it they tried telling me everything was within acceptable range but why was it red ...
Read full review of Mavis Discount Tire and 1 commentstolen money out of my compartment
I had a flat tire and decided to stop at mavis discount in New Bruinswick NJ to get it replaced. I was in a hurry because I had work and I didn't think of taking anything out of my car, after receiving my car I realized a visa gift card of 100 was gone, 250 also gone that were in my compartment. I called the location and the onsite supervisor told me he has gone through the Camera footage and nobody took to money. I said okay but can I see it too so my mind is at peace because my money went missing right after and I was suspecting the mechanic who fixed my car. They said they will get back to me. They did not, decided to call them again, they said they wouldn't let me see it. I just want to know why you have Cameras on site, if it's not for the safety of customers. How is it okay that somebody can go as far as opening a customers compartable, when you're there to get ur tire serviced
To look for your wheel lock maybe? Gift card can be tracked so call the gift card of find the receipt or the person that bought it. Advice i no matter what shop or valet service ECT do not ever leave money in the car . People are slim sometimes EVERY where in EVERY walk of life.
Carma will get them one day. It always does.
bellmore, ny location
I just returned from the above location after having my car inspected. The ONLY reason I chose Mavis was b/c I thought I might need tires. First f all, the place was filthy & my car was left with grease on the seat & steering wheel. Bits of paper from changing the inspection sticker were left on my dashboard & the floor was full of mud. My car is maintained in pristine condition but after waiting well over 2 hours, I wasn't going to go back inside & complain. Needless to say, I was not happy!
The manager(?), Anthony told me in front of other customers how awful his mechanics were; they are unreliable, nasty, late to work, etc, etc, etc. He said he'd like to "spit in their faces" but if he fires them, it's hard to replace them b/c the pay is so poor. I thought that was extremely unprofessional.
I WILL NEVER USE Mavis again! How does your monopoly of a company allow such conditions to exist. Shame on you👎🏻👎🏻
People want jobs but dont want to work. generations are less and less experienced to hard work basics at a young age. It's the new normally unfortunately. I know and you know all the problems. The solution need to start happening or the USA is in big trouble with that.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the required information in the sign-up form.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Mavis Discount Tire. Make it specific and clear, such as "Incorrect Tire Installation at Mavis Discount Tire" or "Overcharged for Wheel Alignment at Mavis Discount Tire."
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Mavis Discount Tire. Mention key areas such as customer service, quality of products, pricing, service timeliness, and any other specific issues you faced. Include details of any transactions, such as dates, amounts, and services or products involved. Clearly describe the nature of the problem, the steps you took to resolve it, including any communication with Mavis Discount Tire, and the company's response or lack thereof. Explain how this issue has personally affected you, whether it's through time lost, safety concerns, or financial impact.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, or photos. Be cautious not to include sensitive personal information that could compromise your privacy.
6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, articulate what resolution you are seeking from Mavis Discount Tire, whether it's a refund, service redo, apology, or any other form of redress.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.
8. Submission process: After reviewing, click the 'Submit' button to file your complaint. Ensure that you have completed all required fields and that your submission is as detailed as possible.
9. Post-Submission Actions: After submitting your complaint, check back regularly on ComplaintsBoard.com for any updates, responses, or resolutions related to your complaint. You may receive notifications or further instructions through your account.
Overview of Mavis Discount Tire complaint handling
-
Mavis Discount Tire contacts
-
Mavis Discount Tire phone numbers+1 (800) 757-4291+1 (800) 757-4291Click up if you have successfully reached Mavis Discount Tire by calling +1 (800) 757-4291 phone number 0 0 users reported that they have successfully reached Mavis Discount Tire by calling +1 (800) 757-4291 phone number Click up if you have UNsuccessfully reached Mavis Discount Tire by calling +1 (800) 757-4291 phone number 1 1 users reported that they have UNsuccessfully reached Mavis Discount Tire by calling +1 (800) 757-4291 phone numberCustomer Service+1 (877) 684-7365+1 (877) 684-7365Click up if you have successfully reached Mavis Discount Tire by calling +1 (877) 684-7365 phone number 0 0 users reported that they have successfully reached Mavis Discount Tire by calling +1 (877) 684-7365 phone number Click up if you have UNsuccessfully reached Mavis Discount Tire by calling +1 (877) 684-7365 phone number 0 0 users reported that they have UNsuccessfully reached Mavis Discount Tire by calling +1 (877) 684-7365 phone number
-
Mavis Discount Tire emailsmavistirecustomercare@mavistire.com100%Confidence score: 100%Supportmkiely@mavistire.com99%Confidence score: 99%hrconnect@mavistire.com93%Confidence score: 93%hrmmontes@mavistire.com92%Confidence score: 92%
-
Mavis Discount Tire address358 Saw Mill River Rd Ste 1, Millwood, New Jersey, 10546, United States
-
Mavis Discount Tire social media
Most discussed Mavis Discount Tire complaints
serviceRecent comments about Mavis Discount Tire company
New tire installationOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.