Mashreq Bank Qatar — poor service
I have been trying to cancel my credit card for more than 2 weeks. Everytime I phone or email they respond to me that they will contact me in 2 days. I have been phoning them everyday and the same story. I will be leaving Qatar, And because of their bad service I will be blocked from leaving this country unless my account has been closed. I cant close my account if my credit card is not cancelled. And they fail to respond. Ive had so many complaints about this bank. First the Lady forgot to hand in my bank loan papers and after waiting 4 months I finally received it and paid it off in less than 6 months. I requested for a NOC to show that my bank loan has been paid off, Still I am Waiting 2 months later. Due to them I will be treated as a criminal at the airport, And my company will not be able to pay out my Graduity. Ive sent emails to their higher management, customer care and no action, only repond that they will contact me in 2 days. But its never happening. Worst bank that I have delt with ever. Should rather have joint Commercial bank or something else.