The complaint has been investigated and
resolved to the customer's satisfactionResolved Mashreq Bank/credit Card — extra charges on credit cards
resolved to the customer's satisfaction
I'm UAE resident and living there with my family more than 16 years. Last month when I was traveling to my country for an urgent case I arrested by police because on none payment to my Credit Cards for amount of Dhe 50, 000. I had two credit cards from Mashreq Bank. I didn't use my both cards from Jan 2009 onward and my balnce was Dhs 53, 584 at that time. I tried to pay to bank on regular basis although I was facing some problem and late payment by my company toward my monthly salary. I paid Dhs 79, 690 to Mashreq Bank during 2009, 2010 & 2011 without using single fils of my cards during these period and still they have made a case against me for Dhs 50, 000. Just wanted the world know, how government of UAE & Police works hand in hand to protect the banks without consideration people civil right. Please let people knows how the respected people and families treated in this country as criminal. I can provide all my e-statement as proof for this case and let you know there are no authority to protect us against this bank.