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CB Retail Stores Makro Online Online poor service and false advertisement.
Makro Online

Makro Online review: Online poor service and false advertisement.

M
Author of the review
2:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have bought items online and ETA was scheduled for 2-5 days.

Which is an absolute rubbish and pure false advertisemnt.

Days came and went and my order was never delivered.

I made numerous follow up via emails and phone calls with no luck.

1. You wait on call for a duration of an hour or so without answer.

2. Should they decide to answer the phone. they answer with a sort it out yourself attitude, then give tons of number which you have to call so you are able to make a follow up on your order.

3. They excuse you get is, the courier did not come to pick.

4. You will never get resolution to your enquiry no matter how many follow ups you make.

5. Your order will never arrive within the 2- 5 days as per advertised duration. 7 days later, I am still waiting for my order.

Desired outcome: Please deliver my order.

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