CB Telecommunications MagicJack Complaints #222-241

MagicJack review: does not work lousy customer service ( 1 comment)

Mark Driscoll of Vancouver, US

Jul 18, 2009 12:16 pm UTC

Resolved

I bought Magicjack at a local Radioshack outlet. When calling, the answering party could not hear me repeatedly to several different callers. I got on line with customer service and, to make a long story short, after 8 customer service agents and nearly 9 hours on line with them, we still had the same problem. These people do not know what they are doing and/or their product simply does not work and they are a scam. I am going to return my magicJack this am and if I cannot get my $$$ back, I am filing a complaint with the state division of consumer fraud in Olympia.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments

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hash_n_weed

Dartmouth, CA

2 comments

hash_n_weed of Dartmouth, CA

Jan 14, 2010 6:13 pm UTC

LMFAO you want them to drop everything for you? when it's only $20 a month? and if you want your money back then call them if you need the number just let me no i will give it to you they don't even give this number out they called me on my phone and there number showed up so i saved it and then later called it back and it is magic jack customer service ### so before you post stuff like this maby try looking around and see if you can fix your problem in sted of making it worse?

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+1 (561) 594-9925

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