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Mobilink Complaints & Reviews

Mobilink / fraud with overseas persons and using your phone service

Na
Oct 13, 2019

[protected]. Talha Siddiqui sin of M. Yousaf Siddiqui is using your phone service and doing fraud with overseas people. Although, I have report Pakistani authorities but I want you to take action as well. His business Facebook is Talha sports and recreation. My email address i...

Mobilink / Worst 4G speed

Gh
Oct 12, 2019

I've been using this since a long time.. your services were good in this area Qila didar singh Gujranwala in the beginning of the 4G launched. But now maybe it's the worst network in this area. A lot of people are changing of their Networks because of this problem.. I can't even have a 1MB...

Mobilink / repair iphone

Ca
Oct 08, 2019

Manager changed broken screen with four month warranty but when i returned the next day insulted me and didnt want to refund me fully even though phone was not working. Marilou [protected] Ps i cannot seem to text properly cause some letters dont work and screen changes out of nowhere also...

Mobilink / jazz gold postpaid and misleading

Ma
Oct 08, 2019

I had received bill of 3000Rs. Of my postpaid number on July, 2019. And was informed very well that i had to pay the bill to avoid getting blocked all my numbers. Well! I wasn't aware that time so i paid the bill of my postpaid amount 3000Rs and get it temporarily blocked. Before and...

Mobilink / overcharge/false charge

Ha
Oct 07, 2019

MobilinkI m having a data plan which is 3gb for 3 days (2am-2pm). I subscribed to it at about 12.30pm and started using the data and was done at about 1.20pm and turned it off as I got home and started using my wifi connection. But my balanced was deducted as is showing at jazzworld app at 1.21pm...

Mobilink / I am complaining about a fraud man

Az
Oct 06, 2019

Aoa, sir I m receiving call at 11:22 am today 06/10/2019 from [protected]. The person who speaks is man, he was saying to me that I am from jazz world then ask about jazz cash account, at the same time I received a massage from jazz world app and he ask me again that you give me a 4 digt...

Mobilink / internet connectivity issue of jazz wifi device

Am
Oct 05, 2019

The internet signals drop on jazz wifi 4G device on every evening and on weekends in Prencient 10 A Bahria Town Karachi. The strendth of signal drops to such extent that buffring of videos, signal on tv device and even internet browsing drops. Please rectify this issue as i am unable to do...

Mobilink / installation of mobile tower

Wa
Oct 03, 2019

I want to install Mobile Booster/Mobile Tower /Wireless Tower. Vill/po Mirza kambili tensil Gujarkhan district Rawalpindi.This is most suitable location for your Mobile/Wireless Booster installation. Mostly here Mobilink signal are very low . There is no other mobile tower there. Kindly send...

Mobilink / balance deduction

Ta
Sep 30, 2019

Dear Team, It's very sad and disappointing to tell you that whenever my balance get deducted there is no positive response from your customer support help line number. Now would like to tell you that on 29 sep I recharged my account [protected] with Rs. 300 and activated the package of Rs 200...

Mobilink / network issue indoor

Kh
Sep 25, 2019

Aoa dear i am facing indoor network problem from jazz from 2 months ago, registered complaint many times but no response, address Shadman town Sahiwal, many times i called at customer care center to get my complaint resolved but no serious response from there, technicall department i...

Mobilink / about 4g services

27
Sep 23, 2019

Dear sir: It is requested that I have complained many times about 3g/4g services adjacent to namal college mianwali but I haven't got any +ve response as yet. It is requested that it is an area where zong services came much later than jazz services about 14 or 15 years later and zong...

Mobilink / poor internet connection

Ad
Sep 18, 2019

MobilinkSir, From last 5 days i m facing internet problem against 3g and Lte, i humbly request you to link up my internet apeed . I complained 3 times to call center but there ia no any positive change according to my speed . I request you as last time if my speed did not work prompetly I'll...

Mobilink / balance deduction

Zu
Sep 14, 2019

I didn't use internet after 1:59 pm today dated 14 September 2019 Saturday but history shown in "Jazz World" application showing interest usage at 3:25 pm and 43 Pakistani rupees (PKR) are charged against 45mbs. Plz investigate and inform me details of browsing history of sites, I or any...

Mobilink / network signals problem

Ha
Sep 08, 2019

To The Managers, The Mobilink Pakistan. Subject: application for installation of mobile phone towers Respected Sir, This is to inform you that I want to install Mobile Booster/Mobile Tower /Wireless Tower. I have one place in Sabza zar khanpur, distt. Rahim yar khan of 10 Marla plot. I m...

Mobilink / Change ownership

Wa
Sep 03, 2019

Goodafternoon sir, I am in uae my jazz sim is broken. I cannot came in pakistan. So I want to change the ownership so please my sim transfer to my friend his name is m imran yousaf. I already send the no objection letter and other required document on your email so please check your and...

Mobilink / internet

Um
Sep 01, 2019

sir mera taluq tandojam district Hyderabad se h or hmare area mn 2 year se internet ka bht msla h js k bare mn hm phle bhi complain kr chuke hn lkn ap logon ki trf se koi response or work ni kia gya 4g or 3g dono pr speed itni poor h k in se acha to 2g chl jata h phr faida kia h ap ki 3g...

Mobilink / Mobilink unauthorised charged me 11.95 pkr/ day via a third party

Fa
Aug 28, 2019

MobilinkHi there! I am a Mobilink customer and I have a complaint against unauthorised charge of Rs. 11.95 last night at 9:50 pm (28/8/2019) I received an sms from the number +6170 as follows: You've joined Unlimited Gamez http://unlimitedgamez.com/ugzportal/thankyou?grd=f7a519d5 11.95 PKR/Day...

Mobilink / balance kattoti

Mz
Aug 19, 2019

A.A sir mn mobilink customer hun or mery pas tkreebn har wakat internet pkg hota hai jo k is wakat b mojud hai or mery accoun mn tkreebn 50 k lag bhag balance b tha or mujhy jazzcash sy free mints or sms b aaty hain lekin kal mn ny 2, 4 jazz calls ki hain or internet use kia hai to mera...

Mobilink / charge extra balance

Sa
Aug 14, 2019

Yeasterday at 12:18 pm i take a jazz advance of Rs.15 I consume only Rs. 5.64 but when i check my balance now it shows zero credit. When i call to helpline they said you have cricket alert subscription but i didn't subscribe any of this offer then why this automaticallu subscribed and...

Mobilink / internet

Al
Aug 12, 2019

Main ek jazz network ka user hun me pechly ek mah se internet ke hawali se help line pe call kar raha hun par masla hal nhe ho raha yahan pe humare area internet sahi se nhe chal bohat poor performance hai speed ki har ek mint bad speed khatam ho jati hai phir intzar karo ke jab net chale...

Mobilink / lack of 4g coverage

Qi
Aug 12, 2019

I am a resident of Askari 5, Malir Canotonment, Karachi and its been around 3-4 weeks that jazz is not working properly. I have a prepaid sim and a jazz device registered to my name and both dont seem to deliver any coverage.I can only send and recieve calls but internet service does not...

Mobicash Mobile Load / mobile load jazz cash

Sy
Aug 12, 2019

Mobicash Mobile LoadWhat non sence is this? Zong prepaid mobile load from jazz cash account is not available? Why? Very shame full on jazz cash. What is this?? It is the negligence of Jazz cash customer support center. At this occasion of Eid, this is very disgusting responce. Resolve this issue that i...

Mobilink / about signals of network

Sa
Aug 03, 2019

A.o.A respected Admin. Please resolved my and my femily members network sognals issue. I am already complaint this issue but not resolved. Kindly cheack my location these latitudes and longitudes.30°00'30.9"N 73°15'23.8"E DHQ Hospital Bahawalnagar, Bahawalnagar, Punjab https://goo.gl/maps/289SqUvQpt5uYaRv7 And these numbers [protected], [protected], [protected], [protected], [protected]

Mobilink / signals

Mu
Aug 02, 2019

Hello here in Sabzazar Block L, we have signals issue from 3 years. We don't get enough signals in house. And from last 3 months I am unable to recieve or make a call. I have registered complaints in the past. Whole area does and nothing really happens. What kind of service are you...

Mobilink / my sim is temporary block.

Pa
Jul 26, 2019

My sim is temporary block and your help center is not helping me, they are just wasting my time by saying call on 4444 and when i call that number they say ' call at 111' they are just wasting time and balance. They are not transferring my call to supervisor giving me lame excuses and just...

Mobilink / 1) postpaid bill 2) 777 helpline employee 3) billing services and department

Um
Jul 25, 2019

I have been internee of Mobilink in 2015. Now I am an employee of Orascom and I am an Engineer. I really felt very ashamed to having problems like this. I am using postpaid number i.e [protected]. And my security limit is Rs 2500/-. On day 25th July, 2019 02:14PM my bill was 1934 and When I...

Mobilink / very slow internet package

Al
Jul 22, 2019

Mein sargodha city mn rehti hon university road k kareeb, Every month mn internet pakage leiti hon but pechly month ki nisbat is month mn jazz internet bhut zada slow ho gia hai or bar bar disconect b hota hai.pehly itna zada issue ni tha but is month tou had he ho gai hai.plzz help me to...

Mobilink / jazz cash

Ab
Jul 21, 2019

Mobilinkmy jazz cash account was hacked and i received a call from 04444 number he told me that i am a jazz cash representative your account is locked we sent a msg. on your cell no. [protected] from jazz world plz told us that code we are trying to activate your account he told me my call balance...

Mobilink / gold costume

Kh
Jul 18, 2019

Dear Team, Since the time i am using jazz network i have converted to whole my family members on jazz network due to good coverage, packages etc, Couple of month before i was continuously subscribe monthly packages every month which was based on *7000# code and i was spending 600 to 800 R...

Mobilink / complaint regarding fraud in jazz cash account by your employee namely mr. irshad from islamabad

Me
Jul 18, 2019

Respected concern, It is submitted with very sorrow that yesterday on dated: [protected] a call has been received with number [protected] at 11:49 PM with the plea that Ap ka Jazz Cash Account 5 Saal k liye Block ho jae ga, agar aap ne abhee uss ko renew nahee karwaya tua. Abhee batain aur...

Mobilink / undefined charges

Ya
Jul 17, 2019

i am using jazz no [protected] i am not using internet and i am charged more then 100 rupees. almost upto 20 rupees detect from my account and when i check on ecare that amount is charged as data then i change my cell phone buy simple phone without GPRS function now i am again charged...

Mobilink / install new tower

Kh
Jul 17, 2019

To The Managers, The Mobilink Pakistan. Subject: application for installation of mobile phone towers Respected Sir, This is to inform you that i am living in chowk num 318/TDA chiwk azam, laieh, punjab and their are alot of moblink user and facing same network issue should have to install...

Mobilink / complaint regarding misappropriation of money

Ab
Jul 15, 2019

It is submitted with grief that a call has been received with number [protected] at 10:06 PM, 10:15 PM, 10:17 PM, 10:27 PM with the plea that Ap ki hifazazt k liey ap ko jazz cash account MPIN tabdeel Kerna ho gi . Then he required some information and I denied with the plea that I shall...

Mobilink / I am complaining about weak network of jazz in our area

Ta
Jul 14, 2019

I have registered my complaint at jazz help line through costumer care operator about weak network. In our area when the light goes off (i.e. load shedding hours), jazz network also becomes weak. I think that the jazz tower staff does not run generator. Although the company is providing...

Mobilink / jazz cash account

Sy
Jul 06, 2019

Asalamo alikum sir g taqreban 1 saal say mera mera jazz cash account open nai kia ja raha meri ak sim pay open tha pahly but wo me nay close kar dia tha account or sim bh bank krwa di thi 8 month ho gay han me multan head office me bh kafi bar gaya or apny city bwp me bh kafi bar camplaint...

Mobilink / I am complaining about my number wich has been blocked unconditionally as I am an overseas pakistani and I have left my mobile in pakistan.

As
Jun 09, 2019

Hello Dear sir! My name is 'Asif nawaz' and I am a gold customer of your company for decades and recently I have been to Qatar for some business issues and I have noticed my number has been blocked out..wich is my personal number for many years.. ([protected]) and one your franchise is now...

Mobilink / sms package

Ja
Jun 07, 2019

Dear concern, It is to inform you that I am a warid user and I have activated my weekly sms package on regular basis. Before 3 days sms charges deducted continuesly till today. I have called 4 times help line but your representative confirmed that my sms is activated. And they refused that...

Mobilink / call drop and signals problem

Ha
May 30, 2019

I am resident of Abdullah shah ghazi goth scheme 33 gulzar e hijri Karachi. Here jazz network is not working properly. We residents of this area face problems of call drop and no network coverage. I had made several complains from my number [protected], but no betterment is done on the part...

Mobilink / complain about not posting minutes regarding monthly pkge

Fa
May 26, 2019

Respected concers, On Monday 20 may I just recharged 650rs for monthly pkge *430# pkge money was deducted at once dat is 390 but after dat mbs n sms were posted immediately but d minutes were not posted I called d help line n talked to customer care member he assured fat within 2 hour...

Mobilink / jazz signal tower

Al
May 10, 2019

MobilinkRespected concern, Aoa, I want to request and inform to the concern authority that I am a resident of mustafa market appartments block g north nazimabad karachi and jazz tower is on my terrace and because of our building is very old thats y its structure is weak of which it cant manage to...