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CB Department Stores Macy's Complaints #2-21
Macy's

Macy's review: Furniture / phoenix

L
Author of the review
10:07 pm UTC
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This review was chosen algorithmically as the most valued customer feedback.

After spending 3500.00 and waiting for a leather couch that was bought in July and never came, or sales person follow up that never happened I cancelled the order now 3 months later.

This was after calling customer service today and finding out the couch would be delivered in JANUARY!

That means a total of 7 MONTHS for a couch with no feedback of delivery date except "six weeks" at the store on the purchase day .

FIND A DIFFERENT PLACE TO BUY YOUR FURNITURE UNLESS IT'S OFF THE FLOOR.

BTW my salesperson was Matthew who never put the original order in.

RUN RUN RUN

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  1. Macy's Contacts

  2. Macy's phone numbers
    +1 (800) 289-6229
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    685 Market St., 10th Fl., San Francisco, New York, 94105, United States
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    Sep 22, 2026
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Macy's is ranked 2 among 61 companies in the Department Stores category
#01 Target Target #02 Macy's Macy's #03 JC Penney JC Penney #04 Walmart Canada Walmart Canada #05 JohnLewis JohnLewis

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