Lulu Hypermarket / LuLu Group International — ikon gas table 3-5128 by3
We bought a new IKON gas table (IK Gas table 3-5128 BY3) from LULU Hypermarket karama on on 20.4.17 (Receipt 5/58400) One burner doesn't get seated and gas leaks all over the sides.
When we call up your customer service we are told to handover the stove for repair without a spare for 10 days. Is this practically possible. How can you apply the same conditions for all the home appliances when some of the services are to be immediate. The person was not polite also.
Requesting intervention to this our smoothly.