Long John Silver's review: product and service

Ordered 2 fish and shrimp platters totalling 20.11 thru drive thru on 4/11/19. Got home opened food and saw that hush puppies and fries were omitted. Husband tastes fish and it was chewy and dried out. I tastes shrimp and it was ok. Still went back with food because of omission and bad fish. The server at drive thru states fish was fresh and we were first to get it. I said well it was chewy and dry. So he goes to talk to shift mgr and returns with a bag which he says is new food but that they won't do this again next time because some food was eaten. Seriously? That's why it's being returned. Missing foods and dry fish. So I told him to keep it. I want refund. So he talk to mgr and return telling me they arent able to refund me that only GM can do that and I will need to come back tomorrow. So I said this is ridiculous. He said it's not ridiculous we offered u new meals. I said I'll be back in morning. He was rude and argumentative. I will not ever go back there for anything besides my refund.