CB Retail Stores Liquor Control Board of Ontario [LCBO] Complaints #62-81

Liquor Control Board of Ontario [LCBO] Reviews and Complaints

Liquor Control Board of Ontario [LCBO] review: Employee not wearing a mask - Aug 23, 2020 ( 1 comment)

DellaArthur of North York, CA

Aug 24, 2020 7:05 am UTC

I went into the LCBO at Lloyd Manor Plaza - S0234 (M9B 2R2) on Saturday August 23, 2020 at 2:30pm. I approached a staff member to ask where a product was done. She turned to talk to me and was not wearing a mask but tucked under her chin. I brought to her attention that wearing a mask is mandatory and she should wear it like all her colleagues were.

She went off on a rant, for everyone to hear, that she cant and won't wear a mask because she cant breath, etc., etc. I promptly left her, got my wine, and went to the cash register. You could see that the other employees were not happy about her conduct but said nothing.

I will bring this to the attention of the Manager when he is in but if an employee has an issue with wearing a mask then they should go to Human Resources. Don't put the rest of us in harms way because you have an issue that all of us have to deal with. Grow up!

Liquor Control Board of Ontario [LCBO] - Employee not wearing a mask - Aug 23, 2020 - Photo 1

View 0 more photos

1 comments

Add a comment

cplcbo

London, CA

105 comments

cplcbo of London, CA

Sep 01, 2020 12:51 am UTC

Verified customer

Greetings,

Masks are mandatory for all staff, but under certain exceptions, a mask does not have to be worn. Such as a medical issue etc.

Unless this was approved my management, this staff member could simply be ignoring a by-law.

I strongly suggest contacting our help line at hellolcbo.com and reporting this.

I truly apologise for the way you were treated.

Liquor Control Board of Ontario [LCBO] - rude staff 24

Resolved

Liquor Control Board of Ontario [LCBO] - staff! 7

Liquor Control Board of Ontario [LCBO] - does't accept credit card 1

Resolved

Liquor Control Board of Ontario [LCBO] - racist lcbo employee 2

Resolved

Liquor Control Board of Ontario [LCBO] - aggressive male staff member

Liquor Control Board of Ontario [LCBO] - customer service. bad management

Liquor Control Board of Ontario [LCBO] - Profiling / harassment 1

Liquor Control Board of Ontario [LCBO] - Staff service 1

Liquor Control Board of Ontario [LCBO] - Customer service 1

Liquor Control Board of Ontario [LCBO] - Security 3

View all Liquor Control Board of Ontario [LCBO] reviews and complaints

Liquor Control Board of Ontario [LCBO] Contacts

Liquor Control Board of Ontario [LCBO] phone numbers

+1 (800) 668-5226

Click up if you have successfully reached Liquor Control Board of Ontario [LCBO] by calling +1 (800) 668-5226 phone number 0 0 users reported that they have successfully reached Liquor Control Board of Ontario [LCBO] by calling +1 (800) 668-5226 phone number Click down if you have unsuccessfully reached Liquor Control Board of Ontario [LCBO] by calling +1 (800) 668-5226 phone number 1 1 users reported that they have UNsuccessfully reached Liquor Control Board of Ontario [LCBO] by calling +1 (800) 668-5226 phone number

+1 (416) 365-5900

Click up if you have successfully reached Liquor Control Board of Ontario [LCBO] by calling +1 (416) 365-5900 phone number 0 0 users reported that they have successfully reached Liquor Control Board of Ontario [LCBO] by calling +1 (416) 365-5900 phone number Click down if you have unsuccessfully reached Liquor Control Board of Ontario [LCBO] by calling +1 (416) 365-5900 phone number 1 1 users reported that they have UNsuccessfully reached Liquor Control Board of Ontario [LCBO] by calling +1 (416) 365-5900 phone number

Liquor Control Board of Ontario [LCBO] emails

infoline@lcbo.com

100%
Confidence score: 100%

Support

Liquor Control Board of Ontario [LCBO] address

1100-1 Yonge St., Toronto, Ontario, M5E1E5, Canada

Liquor Control Board of Ontario [LCBO] social media
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Sep 16, 2026