The complaint has been investigated and
resolved to the customer's satisfactionResolved LifeTime Fitness — locker theft
resolved to the customer's satisfaction
Members beware, I'm one of five reported victims of recent theft of money and valuables stolen from inside my locked locker at the crosstown lifetime location. It was the second time something like this happened so I decided in addition to filing a claim I filed a police report. I cancelled my membership of five years because the manager brushed me off and dismissed the issue. Lifetime told me they would notify me if my items or thief was located. I just received a letter from the county attorney that it was an inside job their ops manager, lifetime has yet to acknowledge it. The hearing against 'Lisa' is in March. It's unfortunate you can't leave anything in your car or locker and you would think paying almost $100 a month they would provide better security.
I'm curious if the other victims are filing small claims court claims or if lifetime treated them better acknowledging their employee ?