SUBMIT A COMPLAINT

LBC Expresslost package / slow resolution

1

I am complaining about my daughter's package that was lost using LBC courier. Her package was lost at LBC branch in Patindig Araw, Imus Cavite, Philippines. Their branch already claimed that they lost the package. Tracking Number: [protected]

The item inside the package was a mobile phone Samsung that she purchased online worth Php4, 000.00 and supposed to be delivered on her address in Cavite. She is wondering what took the package so long to be delivered on her address that is why she tried to call the branch and the branch stated that they tried to deliver the package however, they can't locate the address and claimed that they can no longer find the package and they claimed it that they already lost the package. I already file a complaint on June, 2018, ticket number: [protected]. Now it's already August, 2018 and yet, no resolution. It's almost 3 months now.

Your immediate help to this issue is highly appreciated.

Thank you,
Gio

LBC Express
LBC Express
LBC Express

  • Updated by ギャラッチョーギオー · Aug 18, 2018

    I am complaining about my daughter's package that was lost using LBC courier. Her package was lost at LBC branch in Patindig Araw, Imus Cavite, Philippines. Their branch already claimed that they lost the package. Tracking Number: [protected]

    The item inside the package was a mobile phone Samsung that she purchased online worth Php4, 000.00 and supposed to be delivered on her address in Cavite. She is wondering what took the package so long to be delivered on her address that is why she tried to call the branch and the branch stated that they tried to deliver the package however, they can't locate the address and claimed that they can no longer find the package and they claimed it that they already lost the package. I already file a complaint on June, 2018, ticket number: [protected]. Now it's already August, 2018 and yet, no resolution. It's almost 3 months now.

    Your immediate help to this issue is highly appreciated.

    Thank you,
    Gio

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