Menu
ADVERTISIMENT
Home Furniture La-Z-Boy bad service

La-Z-Boy review: bad service

S
Author of the complaint
7:20 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I bought a living room set from rooms today about a year ago. I was asked if I wanted to insure my furniture if anything like stains, cuts, tears, rips things of this nature. I asked I have 2 dogs does it cover anything they do to it. The sales lady said yes anything. So I got the insurance, If it didn't cover that I didn't want the insurance. Well, My dog ripped my couch all up and i call and it's not covered under the insurance, so now I have a couch I can't use and no one wants or cares to do anything about it. I went ot rooms today and talked to the person that sold me the furniture she was like oh well. It was bad enough I had to go to the store 3 times to get all the paper work signed and filled out, because the cashiers weren't smart enough to have it all together to get it done. They didn't even have the order sheet for it to be pulled when I came to pick it up. I day I went to pick it up no one knew where the paper work was for my furniture I had to came back hours later to pick it up. When the someone who processed my purchase came to work that day. I will never go to rooms today to buy anything ever again.

ADVERTISIMENT
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

More La-Z-Boy complaints & reviews

La-Z-Boy - poor quality/ mechanisims break
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
La-Z-Boy - don't stand behind warranties lazy on customer service and quality
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
La-Z-Boy - delivery charges
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
La-Z-Boy - awful, awful, awful
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
La-Z-Boy - wrong shiipping order
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
La-Z-Boy - don't buy
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
1 comments
Add a comment
R
Feb 07, 2013 3:09 pm EST

Nobody cares, terrible customer service and wouldn't tell any to buy from Lazy Boy

ADVERTISIMENT

Learn how the rating is calculated

326 complaints
44 resolved 282 unresolved

La-Z-Boy contacts

(added by reviewer)
Phone number
Address
One La-Z-Boy Dr., Michigan United States
Website
Category
ADVERTISIMENT