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CB Furniture Stores La-Z-Boy Complaints #382-401
La-Z-Boy

La-Z-Boy review: bad service ( 1 comment)

R
Author of the review
4:12 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I was told my couch was in to come pick it up. So I went to the store they tell me it's not here I need to go down town phx and get it. So I go down town and they say it's by appt only! So now I make an appt to pick it up. And then it went down hill. One of the chairs I got was damaged and I didnt like the way it looked in the room so I had them to take it back. Customer service said call back in 4 days, then 1day after that they promise to call you back I mean 3 different people have told me that they would. I ask for my money back he said I HAD to BUY something there! None have returned my calls. After checking out the different web sites and the better business bureau. This is common practice with Lazboy and there customers. Whenever they get around to you is when you will here from. I will file my complaint with the better business bureau and that's the first and the last time of giving my hard earned money Lazboy furniture

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L
L
La-Z-Boy Incorporated
US
1 comments
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Dec 16, 2010 1:10 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Dear Rebecca,

We regret to learn of any difficulties you have experieced at your local La-Z-Boy Furniture Gallery. Please contact the La-Z-Boy Furniture Gallery corporate office at [protected] to discuss your concerns. We have forwarded your posting for them to review.

Kindest regards,
La-Z-Boy Incorporated

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  1. La-Z-Boy Contacts

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  3. La-Z-Boy emails
  4. La-Z-Boy address
    One La-Z-Boy Dr., Monroe, Michigan, 48162-5138, United States
  5. La-Z-Boy social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 12, 2026
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La-Z-Boy Category
La-Z-Boy is ranked 216 among 291 companies in the Furniture Stores category
#214 Lane Home Furniture Lane Home Furniture #215 Sofa City Sofa City #216 La-Z-Boy La-Z-Boy #217 Art Van Furniture Art Van Furniture #218 Guardian Protection Products Guardian Protection Products

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