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LabCorp

LabCorp review: Blood test

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11:20 am EDT
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I have type 2 diabetes and am on medicare. As part of a regular health checkup, my doctor ordered a series of blood tests. The one in question was a a1c hemoglobin test that has been paid by medicare for the last 6 years.

I took this work order to LabCorp in Wall , New Jersey. The lady who dealt with my paperwork informed me that a1c test listed on the work order would not be covered by Medicare and she printed out the Labcorp Form CMS-R-131 where the a1c test were listed and I checked and signed the appropriate section.

This same lady assured me that the third test on the work order form WAS covered by Medicare, so I went ahead and blood was drawn.

Several weeks later I received a bill from LabCorp which listed the a1c test had been performed on my blood. Medicare had been billed and had denied payment . LabCorp was billing me for a test that has always been covered.

This despite the fact that:

a) The work order from my doctor only specified the test.

b) The same test was performed bt Quest in Sea Girt NJ 3 months later and paid for by medicare.

I have been in touch with LabCorp repeatedly, but no-one has shown the slightest inclination to sort this mess out. In fact I received a form letter in the mail from them yesterday explaining that the bills are for “Clinical Laboratory Services Performed at the request of my physician”.

Stay right away from LabCorp. They are incompetent and unethical and their customer service is non-existent, nobody gives a damn.

Desired outcome: Force Labcorp to get what ever info from my doctor, supposedly a diagnostic code, and resubmit the claim to medicare

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