Menu
Write a review
File a complaint
CB Hotels and Accommodations La Quinta Inns & Suites Making/changing reservations and refunds.
La Quinta Inns & Suites

La Quinta Inns & Suites Making/changing reservations and refunds.

L
Author of the review
5:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The number on La Quinta website goes to a 3rd party booking that made me jump through hoops to change the reservation the same day I made it. I waited 8 hours for confirmation of change, didn't get one. Finally went online and cancelled. They processed cancellation immediately while only refunding me 136.00 out of 273.99! When I tried to complain to corporate the phone number didn't even ring and kept disconnecting me.

Claimed loss: $137.99

Desired outcome: I want ALL my money refunded, the entire 273.99 Conf number [protected] Itin # H11901739 on July 8th 2025.

Confidential Information Hidden: This section contains confidential information visible to verified La Quinta Inns & Suites representatives only. If you are affiliated with La Quinta Inns & Suites, please claim your business to access these details.

0 comments
Add a comment