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La Quinta Inns & Suites

La Quinta Inns & Suites review: ADA Compliance

C
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6:10 pm UTC
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My disabled wife and I reserved a ADA handicapped room with roll in shower at LaQuinta Inn in Meridian MS on 9/11/2026. The clerk assured us it was handicapped accessible upon check in. The room had no grab bars in bathroom, toilet was low, tub with no shower chair etc. Beds were high, not ADA. We asked, the clerk said we only have 2 of those rooms and they are full. Asked to speak with manager but she wouldn’t come out. Clerk said there was nothing they could or would do. She just ignored me and went to reading her phone.

Claimed loss: $100

Desired outcome: Apology and Refund

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    909 Hidden Rdg Ste 600, Irving, Florida, 75038-3822, United States
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