Southall Travel
Reviews and Complaints

Scamming agency- DO NOT USE. They refuse to refund the money for a cancelled flight inspite of airlines saying they have refunded more than a month ago. We have also found out that they lie in their website about being register with ABTA for dispute resolution. This agency SHOULD NOT BE ALLOWED TO OPERATE! AVOID at all cost! No point in contacting the customer service either!

I gotta say, Southall Travel ain't doing me any favors. Been waiting on my refund since March 2020 and they ain't being helpful at all. They keep giving me these weak excuses that don't make no sense. Honestly, I hope this company goes belly up real soon. Ain't nobody got time for this kind of nonsense.

from the internet. I am so angry and disappointed with Southall Travel. They are a bunch of scammers who just want to take your money and run. I booked a flight for my sister and her two children to visit me in the UK. I paid for the tickets and received a confirmation email from Southall Travel. However, when my sister went to check in at the airport, British Airways said that there was no booking under her name. We tried to contact Southall Travel, but they were not answering our calls or emails. It was a nightmare.

I cannot believe that a company like Southall Travel can get away with this kind of fraud. They are a disgrace to the travel industry and should be held accountable for their actions. I would never recommend anyone to use their services. They are not trustworthy and will only cause you stress and disappointment.

In conclusion, stay away from Southall Travel. They are not a legitimate company and will only cause you problems. Save yourself the hassle and book your travel arrangements with a reputable company. Don't make the same mistake I did.

So me and my mates, we saved up a lot of dosh to go to Australia, like over ?1500, ya know? But then Covid happened, and it's like an act of god or something, and we only got offered ?114 back. It's like they don't even care about us, man. These Southall Travel guys are just opportunistic scammers, don't trust 'em.

I called up Southall Travel today to find out where my refund was. The agent on the phone asked for all my bank details, address, etc. But then, they didn't process my refund! Instead, they tried to take a whopping ?2586 out of my account. I was so shocked and upset that I reported it to the police. So, be careful when dealing with this company.

Southall Travel is a travel agency that I have used in the past. I have to say that I am not impressed with their customer service. I had an issue with a booking and tried to contact their CEO through their website for complaints. However, my review was ignored. This is not the kind of service that I expect from a company that I am paying for.

It seems that Southall Travel has become too big for their own good. They used to provide good service, but now it seems that they are not interested in customer care anymore. It's a shame because I used to recommend them to my friends and family, but now I wouldn't.

Overall, I would say that if you are looking for a travel agency that cares about their customers, then Southall Travel is not the right choice. There are plenty of other options out there that will provide you with better service.

Southall Travel is not a good travel agency. They locked me in as a customer and charged me a lot of money. I paid nearly ?1000 more than other travel agencies. When I asked to cancel my flight, they said I needed to pay ?300 for cancellation. They also requested ?1080 for a deposit, which is a lot of money. Their customer service is really bad. I asked many times to speak to a manager, but they kept saying they had requested it and no one called me back. I booked two trips to Sri Lanka and they charged me ?3555. When I changed the dates, they charged me an additional ?150. Overall, I would not recommend Southall Travel to anyone.

I had a really bad experience with Southall Travel. Their service was terrible, and they made dodgy deals and false commitments. When I tried to get a refund, it was a complete nightmare. They kept changing the dates and timing of my flights, and it was almost impossible to get hold of someone on the phone. Most of the time, their phones were on auto-reply, which was really frustrating.

I also found out that their so-called "flexible ticket" wasn't really flexible at all. If you wanted to get a refund, you had to pay ?200 per ticket, which was a lot of money. I've been waiting for my refund for the last four months, and it's still pending. It's really frustrating, and I wouldn't recommend this company to anyone.

Overall, I think Southall Travel is a fraud company, and you should stay away from them. Their service is poor, and they don't keep their promises. If you're looking for a reliable travel company, I suggest you look elsewhere.

I booked some flights with Southall Travel, but unfortunately they got cancelled because PIA got suspended. I was pretty disappointed that Southall didn't let me know about the cancellation or the refund. I had to call them up myself to get any updates. They've had my refund for over a week now, but they haven't even bothered to contact me about it. When I finally got through to them, they said it would take 14 days to process the refund. I've used Southall a few times before, but you never really know how good a company is until something goes wrong. I have to say, I'm pretty disappointed with the way they've handled this situation. I don't think I'll be using Southall again in the future.

Southall Travel is a company that I would not recommend to anyone. They may offer good prices at first, but once they have your money, they will not honor their own rates. They will ask you to pay more closer to the date, which is extremely unprofessional. If you try to get a refund, you will have to do hundreds of follow-ups, and most of the time, they will not take your calls or reply to your emails.

I have been struggling with them for two months now, and my friend has also had a similarly bad experience with them. I would advise anyone to avoid falling into their trap and look for better agencies instead. It is disappointing to see a company that does not value its customers and does not provide the service they promise.

Southall Travel is a website that advertises prices for travel that are really low. You can find these prices on different websites. But when you call to book, you will find that they are never available. It can be really frustrating. The people who answer the phone are in a foreign call centre and they are not very helpful. They cannot give you any good advice. All they do is make the situation worse. They might offer you a date that is six months away from the date you want to travel. They will say that this is the only way to get the lowest fare. But this is not very helpful if you want to travel soon.

You should be aware that Southall Travel does not give refunds. Even though they get the money back from the airlines, they will not give it to you. This can be really frustrating if you have to cancel your trip for some reason.

Overall, Southall Travel is not a very good website to use if you want to book travel. The prices they advertise are not available and the people who answer the phone are not very helpful. If you want to book travel, you should look for a different website that is more reliable.