Date scheduled 11/19/25, scheduled by Nel, who had a very hard time trying to schedule me. She needs training. Date cancelled 12/16/25. Reservation # H13508553. I was told this was non refundable. However, I was never informed it was non refundable, nor did it state that on my text confirmation. I never signed for a non refundable. I want to be reimbursed for the $139.48. My son used to work at La Quinta. Please respond immediately.
Claimed loss: $139.48 for the evening of Dec 27, 2025.
Desired outcome: Please refund instead of a voucher.
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