KTM / Keretapi Tanah Melayucard

R Jul 18, 2019

Such a damit today morning I reload my ktmb card for rm10 at serdang ktm station inside card already have 4.80 so supposed to have total of rm14.80 I get down at bank negara station and the fare is 2.80 only balance should have rm12, when finish work going back time I swap the card it's showing insufficient balance rm2, I was shocked and when to the counter ask the pic to check and yes the balance is rm2 only, where my money gone asking the pic he say am not sure, what a idiot service, how come they could check this problem as the card is not touch n hollgo but it's their own ktmb card, I was damn angry what the hell with this ktmb system...if I don't have money to reload what am I going to do so... rectify this problem.. service also poor and the system even more more terrible...regret reload using ktmb card...I need my money to be refunded..or else am going to viral this!!! Like hell

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