Kroger review: Retiree employee discount

I am a 47 year retiree from Central Division Kroger. I recently moved to the Smith's division in Mesquite, NV. to be near my elderly mother.
I called corporate to ask why I was not receiving my retiree associate discount anymore. They said I could only have it from the division I retired from. Kroger is a nationwide employer. Why can't I have it in the state I live in now?
How do you think this makes me feel? Specifically, the people who have given years of their life to Kroger.
Linda Huddleston
Mesquite, Nevada