Kroger review: Pharmacy

I dropped a Rx off at 4:30 p.m. i was told it would be an hour. I returned to the Ironbridge Marketplace Kroger in Chester, Va at 6:00 p.m. only to be told it would be 30 minutes. I sat and waited in the pharmacy area for an hour and still the Rx was not filled. I left and will have to take time out of my day, yet again, to return to see if it was filled. This is unacceptable.