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Kroger

Kroger review: Medications

D
Author of the review
7:58 pm UTC

The pharmacist on kroger on north 16th street in orange texas has been making it hard for my schedule prescriptions to be filled. I had a rx sent by my md. Dr. Jones office 3 days ago and he wouldn't fill it till today. So I went to pick up today and it wasn't filled. So I was called a waiter. Well I waited at the store over 30 minutes just to be told it wasn't in stock. I was not called over intercom or nothing to save my waiting. As a matter fact, I made someone I was driving late for her job. They said it would arrive tomorrow. When I asked if they were sure, I was not allowed an answer. Since yall have hired this new pharmacist, he won't fill my rx till the day before I can have it. Correct me if I am wrong, the law says 72 hours. This pharmacist has done this to me several times. I fell he judges me for my medications. He wont talk to me personally which leaves me with taking it out on staff. I feel that he has made a judgement on me based on my rx. S. I never had a problem with this pharmacy before. I am disgusted. I paid for your rx. Caed to make my rx. Less and the girls have always worked with me on finding a better price. I really don't want to switch because of this and the fact I paid for your yearly discount card. I now am out of my med and he don't care. I am again saying that I think he is quite rude and displeases me. I want an apology for the wait I had when they could called my name over speaker to tell me he was out. Now I am being told tomorrow. Will this be another wasted trip, the 3rd. I am very discouraged. Do I need to switch pharmacies or can this be resolved?

Desired outcome: gET MY MEDS WHEN I GET SCRIPT NOT HAVING SOMEONE WHO KNOWS NOTHING ABOUT ME DECIDING WHEN TO FILL. AS I SAID I READ YOU CAN GET 72 HOURS.

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