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Kroger

Kroger review: Gas pump with fuel points

W
Author of the review
7:30 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I have used fuel points for many years with no problem, but yesterday the new system cheated me out of my points.

I entered my loyalty number, entered my CC numbers and got the message "you can select between 10-100 cent discount". I decided to select 100 and as soon as I pressed the "1" button the screen changed and told me I would get 10 cents discount. I told the attendant and she helped as we tried again, only to be informed that now I had three cents discount.

Desired outcome: restore my fuel points and give me my earned discount.

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