The complaint has been investigated and
resolved to the customer's satisfactionResolved Kroger — slow cashiers & annoying baggers
resolved to the customer's satisfaction
Since I have moved to goshen, I have always hated going to the local kroger. I work third shift at one of the warehouses down in milford, and I stop in this kroger generally 3-5 times a week. I used to like it, but now I can't stand it due to a few cashiers and baggers.
First off, there is this very short woman, probably in her mid sixties. I believe her name is pat or patty or something. She is slooooooow. Once I went through her line with my wife, and it literally took us 15 minutes for a $150 order, because she thouroughly reads all of the coupons. And I have noticed that she only uses one hand to scan groceries, which just seems very odd to me. Also, at one point I bought a pack of cigarrettes and she ID'd me (even though I'm in my thirties and definitely look like it), which made me mad for the rest of the day. I would avoid her line if at all possible.
Second, there is a taller woman with dark hair, I believe her name is Ruth. Every time I come through her line with an order, she will stop scanning and start talking, and I'm guessing she forgot that she is at work. I don't know how, she just does. She is loud, rude, obnoxious, and honestly does not come off as being very intelligent. I would also avoid her line.
Now for some of Kroger's famous baggers, since they're the last grocery store that has them.
First, there is a middle-aged woman who I can guess is slightly mentally ###ed. She is basically a zealot, and if you talk to her, she will preach to you. And by preach, I mean tell you that you are going to hell. I have seen the look on some of the cashier's faces when this happens, and they just look extremely annoyed. I don't blame them, since this woman scared the living hell out of my oldest son (who is four) by telling him in great detail of what happens to people when they go to hell. I do not see why kroger will not just fire her, because I have heard from people that she has tons of customer complaints against her, and that she is generally a worthless employee.
Second, there is an older gentleman, who looks to be in his forties, and he is just generally weird. I was walking in the parking lot with my youngest son (who is two), and he started BARKING AT US. Honestly, who hires someone that barks at people? Also, I have heard him cursing, and at one point he did so in front of my older son which angered me. Kroger, once again, why do you keep these people?
Although I generally dislike this store, there are a few cashiers and baggers who work there that are actually nice and that I always see doing their job:
-A short middle aged woman with brown hair
-A short girl cashier with curly hair
-A short male cashier with black hair
-A tall female cashier with auburn hair
-A short girl cashier with black hair & piercings
-A tall male cashier with blonde hair
-A tall male bagger with a dirty blonde mohawk
-A tall male bagger with curly brown hair
-A tall male bagger with red hair
So kroger, if you were to read this, I would fire the people that I have given long descriptions of. I am pretty sure that it would make everyones shopping experience more enjoyable. As for the people that I gave short descriptions of, they deserve a medal for putting up with the crap from your more annoying employees. Honestly if I didnt live so close I would probably go shop at wal mart or meijer.
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