Kmart / Sears — promised delivery date not met
I ordered a mp3/mp4 player with expedited shipping - 2nd day air shipping on august 30 with promised delivery date by september 1 or 2 when I placed the order. However after I placed the order I found out that delivery date is sep 7.
A) I paid for expedited 2nd day air shipping for nothing
B) kmart won't cancel the order because that is their policy that once they ship they will not cancel the order unless you wait for delivery and either reject delivery or accept delivery and return to the store.