CB Appliances KitchenAid

KitchenAid review: French door refrigerator krmf706ess05

Joel Epstein of Huntington, US

Oct 16, 2023 11:48 am EDT

Verified customer

Featured review

sN kc3502547 We bought our first ref in August of 2020 from P.C. Richards we had problems from the day it was delivered with the freezer drawers breaking, the water/ ice dispenser/ control panel not working and the temperature controlled draw shorting out due to water leaking. This init had a made in America sticker on it when we bought it. We had about 12 service calls on this unit and the store finally decided to replace it around the end of August 2023. My wife decided that she wanted the same unit so we ordered one and bought another extended warranty from the store The unit was delivered whiten a week.

In order for the unit to get into my kitchen the doors have to be removed. It took the Drivers 2 1/2 hours to put the thing into my kitchen and the doors are not hung plumb. the left door doesn't close properly. the gap at the top of the door is approx 8mm at the bottom about 20mm. I called the store waited a week and half for service. The Tech came tried to align the doors decided he needed parts and left. I went back to the store and threw there service department they sent me another unit. that unit was brought here for delivery last week I told the drive I want to inspect the unit before they bring it into my home.

They opened the unit on the street and the top cornor of the gasket was split and the inside of the unit was skuffed up I refused delivery and sent it back.

latter that afternoon we went to several big box stores to check out machines and I noticed that every unit I saw of this model has the same problem with the doors. YOU HAVE A MANUFACTURING/ASSEMBLY DEFECT. I have Photos available if you want them t

let me know

Desired outcome: We bought a Samsung for about $600 less than what we paid for the kitchen aid i didnt get a refund or credit so now Iam really annoyed.

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