Menu
Write a review
File a complaint
KFC

KFC review: unethical behavior, poor customer service, lies, rudeness

A
Author of the review
12:49 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I went and ordered a number 12 which consisted of a Popcorn Nuggets Combo: Wedges & Medium Drink. I ended up getting the potato wedges, a biscuit and cole slaw but NO chicken. So I went back and told them that I didn't get what I ordered, I got NO chicken. The girl at the microphone proceeded to tell me that I was lying and that they did give me what I ordered. I told them I wasn't lying and in fact I brought back everything they gave me in my order in the original bag. I drove right back there after they handed me my order and I saw that it was incorrect. All I really wanted was just some chicken. After I told the girl again on the microphone I didn't get any chicken, they had me pull forward and talk to the manager. The manager was rude when he approached me and gave me a tiny little kid sized popcorn chicken and continued to accuse me of lying. So, I handed him back the bag that contained my original order, so he could see what they gave me was incorrect and that I was in fact NOT lying. In addition I also gave back the kids sized popcorn chicken he gave me. The manager then proceeded to threaten to call the cops on me because I gave my items back to him and threatened me that I better "be careful because people in my position can get slapped in the face". I told him he had horrible customer service and that I was going to report him, he responded that, "he doesn't care if he loses his job". So not only did I NOT get my chicken or a corrected order which is what I was asking for, I also got threatened by the manager who was working during this evening. I will NOT be going back and that is NO way to treat people.

0 comments
Add a comment

More KFC reviews & complaints

View all KFC reviews and complaints
  1. KFC Contacts

  2. KFC phone numbers
    Click up if you have successfully reached KFC by calling +1 (800) 225-5532 phone number 7 7 users reported that they have successfully reached KFC by calling +1 (800) 225-5532 phone number Click down if you have unsuccessfully reached KFC by calling +1 (800) 225-5532 phone number 21 21 users reported that they have UNsuccessfully reached KFC by calling +1 (800) 225-5532 phone number
    Click up if you have successfully reached KFC by calling +1 (949) 218-4453 phone number 3 3 users reported that they have successfully reached KFC by calling +1 (949) 218-4453 phone number Click down if you have unsuccessfully reached KFC by calling +1 (949) 218-4453 phone number 2 2 users reported that they have UNsuccessfully reached KFC by calling +1 (949) 218-4453 phone number
    Click up if you have successfully reached KFC by calling +1 (502) 874-8100 phone number 1 1 users reported that they have successfully reached KFC by calling +1 (502) 874-8100 phone number Click down if you have unsuccessfully reached KFC by calling +1 (502) 874-8100 phone number 0 0 users reported that they have UNsuccessfully reached KFC by calling +1 (502) 874-8100 phone number
    100%
    Confidence score
    Executive Director
    Click up if you have successfully reached KFC by calling (765) 674-1574 phone number 0 0 users reported that they have successfully reached KFC by calling (765) 674-1574 phone number Click down if you have unsuccessfully reached KFC by calling (765) 674-1574 phone number 0 0 users reported that they have UNsuccessfully reached KFC by calling (765) 674-1574 phone number
    More phone numbers
  3. KFC emails
  4. KFC address
    1900 Colonel Lane, Louisville, Iowa, 40213, United States
  5. KFC social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 12, 2026
  7. View all KFC contacts