First off let me say that I have always been a fan of KFC, especially when it started the grilled chicken option since I try to eat healthy with minimal cheat days. I have been to the Granbury, TX USA location three times. I have only been three times because the chicken is very poor quality.
-Soggy breading/inconsistency
-dried out/shriveled/shrunk skin and meant
-no crunch to the fried chicken skin
-food has obviously sat under a heat lamp for a long period of time