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KFC review: Ordering my food

D
Author of the review
9:42 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

First of all I love KFC but one branch has Absolutely Terrible customer service. It is located KFC 6760 Highway 92

Closed - Opens at 10:30 AM

6760 Highway 92

Acworth, GA 30102

phone

[protected] I normally once every two weeks and it has gotten worst. Last month (September) I went there and they open at 10:30 however no one was at the drive through. I then left and came back 30 minutes later and still no one was there. About two weeks afterwards I went back around 11:10 and the clerk said that the chicken would be ready in about 30 minutes, which it was not. I went there on 10/20/2023 at 11:20 and the clerk told me that the chicken was just getting dropped and it would be about 30 minutes. I returned at 12:10 and I was then told they are just dropping the chicken and it would be about 25 minutes. This location opens at 10:30 and you will not be able to order chicken until 12:30 or later. Not only did I spend my entire lunch break going back and forth I still DID NOT get any service. Totally UNSAT

Desired outcome: If KFC opens at 10:30 you would think you could order chicken and get served at That Time!!!

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