Our KFC lets people butt ahead of customers who are waiting in line.
For example, I had placed my order, getting ready to move to the window, and a Chevrolet Tahoe pulled in ahead of me and went to the window and placed his order, and he ordered a bucket of chicken. This was rude, because I was there first. The young girl waited on him, because he was three times bigger than she was. This happens more than just me. Your employees should get someone else in the store to take charge, and tell the customers to get back in line, and wait their turn.
I will not be back through the drive in any more. The lobby was closed, so my only choice was to go through the drive in. I hate eating out for this reason. I was getting supper/dinner for my daughter in law who works at the hospital and cannot leave her station.
Thanks, Jeanne Walton
Colonel Sanders would not like this at all. He stood for everyone being satisfied, and enjoying his food.