CB Fast Food Chains KFC Complaints #342-361

KFC review: Chicken Sandwich Big Box

ReneeAHeare of Gettysburg, US

Feb 01, 2023 2:02 pm UTC

We ordered at the drive thru at lunch for a Chicken Sandwich big box with a coupon for $7.99. Also ordered a $5 chicken potpie. What we got was a Chicken sandwich combo for $7.99, the value of the coupon, but only got a Chicken sandwich, Mac and cheese and a drink. We didn't order mac and cheese. We shld have

gotten the sandwich, fries, coleslaw and Mac and cheese. And the pot pie wasn't available. They took the coupon instead of returning it. We were told they had 10 in the oven, 6 of which were spoken for. So we didn't get a potpie. We are very disappointed at that.location. this isn't the first time this has happened.

Desired outcome: We expected to get what we ordered. Workers need to pay better attention to what customers are ordering

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