J&T Express

The riders are very lazy my parcel cancelled for three times now i'm losing my patience i've been waiting for this parcel because I need it for an event.

The parcel wasn't delivered after 3 weeks and apparently the parcel is at the drop point waitinf for recipient to pick up. I, sender, never asked for the parcel to be dropped at drop point. I called the customer service and the lady said she will arrange for a delivery within 4 days, but a week later, I checked the site again and it says that 'Closed By Exception - Shipment cancelled, will terminate as problematic parcel.' a day after my call to the helpline. This is so ridiculous! I never encountered this problem from my prior experience with J&T. So I called the customer service again and the lady asked me to go to their official site and write about this issue on Claim Support. I am extremely disappointed and enraged that J&T is so irresponsible and reckless with parcels and service. I only wish for my parcel to be delivered safely.

Look at the picture and see the reason my parcel delay... This is Malaysia... Working hour 8.00am till 5.00pm

1- [protected] ( 2 JUNE 2022)

2- [protected] ( 31 MAY 2022)

3- [protected] ( 25 MAY 2022)

That motherfucking rider is too lazy and rude i am talking because i wasn't at home and she drop the call while i was talking because she doesn't want to go to our real address she always wanted to wait to the place that she can rest, and she never deliver the parcel on our house she always asking us to go where she is waiting and when the person is not at home she never find where the receiver is! Please do something about here rudeness and laziness again i didn't receive my parcel because of here laziness

J&T KLANG 603 is the most worst compared to all other companies..

My parcel already 7days stuck at J&T klang 603!

This is not the first time happened to me, already few time before also the same situation. Previous few orders also same stuck more then 1week in J&T klang 603.

TOP MANAGEMENT of J&T need look into this case very serious. Im very2 disappointed with the service by J&T klang 603!

PLEASE TAKE ACTION TO IMPROVE THE SERVICE.

Thanks

Regards

Shan

Barang perap dari hari sabtu ahad..agent jnt gedangsa sangat terus..kerap perap barang orang..bukan sekali.. banyak kali..dulu jnt direct dari kkb terus hantar..sekarang bagi agent..agent perap barang 3 4hari..macam setan

24MAY2022 : Parcel Arrived at LDC KEMPAS 614 JOHOR BAHRU

27MAY2022 : Parcel hold for investigations

28MAY2022 : I’m Going to the branch to collect on self but admin told me parcel is lost and don’t know how can lost, ask me to contact seller (SHIEN) for refund money, and I did and I make a report to J&T also.

02JUNE2022 : J&T acknowledge my complaints.

08JUNE2022 : Suddenly put to system items delivered but I didn’t receive anything. Then how to seller refund our money, actually J&T must put items lost!

10JUNE2022 : Going back to J&T KEMPAS 614 ask about it. Ask how to settle and I want J&T responsibility about this issue. I ask who in charge there but all quiet then ask me to go back first and they will call back tomorrow and ask management about this.

11JUNE2022 : wait they all call until I fade up, endup I call on myself but the answer is still finding...!

Mohon diambil tindakan segera , parcel berikut:

[protected]

[protected]

[protected]

pihak jnt lcd segambut tidak menghubungi penerima,

telah hadir sendiri untuk menyemak, status parcel di lcd segambut.. Didapati barang ada hanya perlu dicari..

Hadir kali kedua ,pihak lcd segambut tidak membenarkan self pickup dan janji akan hantar

semakan, status barang return to gateway/ sender

Item yet to delivered since 22 April, tracking number [protected], I would considered it as a loss and I wish to claim the losses for now.

Kindly pay to this bank account :

AMBANK AC : [protected]

NAME : ORLANDO CORPORATION SDN BHD

The seller was posted my parcel since 01/06 until now I just only saw them

Updated routing code is wrong.! They never tried to call me ask anything about the address. They just passing my parcel everyday …how can I solve this problems if they never call me? At least they drop at 1 place to call me self collect if they can’t find the address.

Tracking number [protected]

why does SHOPEE need to force sellers to use JNT for customers?

why don't let us pick the courier we like! I'm willing to pay the extra fee for the courier I trust! not JNT!

Today is 8th June, where is my parcel?

2022-05-30, Monday

11:23 AM

Outbound

Drop Point SWK LB AGT (1) 505

2022-05-28, Saturday

12:15 AM

Outbound

Transit Center SWK GATEWAY04

2022-05-27, Friday

02:16 PM

Inbound

Transit Center SWK GATEWAY04

01:36 PM

Outbound

Transit Center AIR MIRI 501

01:36 PM

Inbound

Transit Center AIR MIRI 501

2022-05-25, Wednesday

06:12 AM

Outbound

Transit Center AIR FREIGHT 999

04:55 AM

Outbound

Transit Center MYS GATEWAY

04:16 AM

Inbound

Transit Center MYS GATEWAY

2022-05-24, Tuesday

09:05 PM

Outbound

Transit Center JHR GATEWAY

09:05 PM

Load Truck

Transit Center JHR GATEWAY

07:56 PM

Inbound

Transit Center JHR GATEWAY

06:24 PM

Outbound

Drop Point PCP NONG CIK 458

06:22 PM

Outbound

Drop Point PCP NONG CIK 458

01:55 PM

Picked Up

Drop Point PCP NONG CIK 458

Late shipment,item keep messjng items

Parcel lost and do not want to take any responsibility. Simply tell your parcel is lost and ask you to claim lost at maximum rm300.00. What a good deal for stealing your customer's good at bargain offer rm300.00 for everything.

Simply a con company located in Malaysia.

Barang dah smpai.. Tapi org delivery jnt call suruh ambik barang sendiri kat bawah apartment.. Kata nya tak mahu hantar smpai ke atas.. Barang bnyak kata nya.. Saya nak buat complain.. Knapa tak hantar sampai kat rumah sedang kan apartment ada lif.. Sy bayar tau delevery bukan free.. Sila ambik tindakan.. Dah bnyak kali jadi macam ni.. Last2 sy tngok update dia buat kat shopee sy tak dapat dihubungi.. Sedang kan dia dah cal sy.. Sila ambik tindakan..

I would like to lodge a complaint against your reckless/ road bully driver. On Sunday night my husband me was driving back to our home via north south highway. Our car was having radiator issues and driving slow with double signal. The driver who was driving VDS 760 at the back was honking us from the back and I started to video it. Hope your drivers are ethical enough on the road by respecting the other drivers. Unsure if you are recruiting trained drivers. Hope to here from you before I post it in social media. Thanks

I am complaining a j&t rider named John David Trinidad. I received a text message from shopee about my parcel to be delivered today (June 5,2022) But as time goes by I have not received any call, text and my parcel from him. I tried to text him to ask if what time he will deliver my parcel but he did’nt reply. I checked my shopee account about the status of my parcel but the status said that the buyer is unreachable. I file this complaint because this is not the first time this has happened but this is a second time already.

Subject: Complaint Letter to J&T express About a Damaged Product

Dear Sir/ Madam,

I am writing to bring to your notice my grievance regarding the delivery of Magic Glow Blanket, which was ordered on June 03, 2022 Upon the delivery, I discovered that the product was damaged I have repeatedly tried to get in touch with the customer service number but no response. This is not expected from J&T express and your poor customer service, and as a customer, I feel terrible because of this response. The Consumer Rights Act makes it an implied term of the contract that goods I receive must be of satisfactory quality, and for the reasons stated above, they are not. I have attached pictures for your convenience as well. Therefore I require you to confirm whether you will arrange for the Magic glow blanket which is not a blanket but a solid plastic piece to be collected or that you wish me to return this and reimburse me for the cost of returning the blanket.

I look forward to hearing from you.

Yours sincerely,

U can search on google by write down jnt seri kembangan cdc 605. And take a look for review. Such a very bad services. Please shut down. Bcause all my order and my area will send to this [censored] dump jnt seri kembangan cdc605. And please fired all the staff bcause they seems to be rude. I need to go there by my self to collect my prcel. What the point postage charge if I need to go down to looking for my parcel.? Such a waste!

Parcel saya sudah di hantar pada 12/5/2022, status inbound outbound inbound dan customer saya telah call pihak jnt sabah. Pihak jnt menyatakan bahawa barang tersebut mengalami kelewatan sebabnya sticker rosak dan tidak dapat dan menguruh kami untuk complaint refund? Jadinya apa akan berlaku kepada barang kami yang sudah di courier sampai ke sabah?. Mohon penjelasan? Maaf atas menganggu. Saya berharap akan mendapat response yang pantas. Terima kasih atas bantuan anda.

Disni saya sertakan details parcel:

Sender: ar rayyan hijrah global sdn bhd

Receiver: hasmia majid

Delivery date: 12/5/2022

Status:21/5/2022 (outbound

Transit center sbh gateway02 tawau division)

J&t express - [protected]

https://easyparcel.com/my/en/track/details/?courier=JnT-Express&awb=630674933661