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JPMorgan Chase Bank Customer Care Service

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

+1 877 242 7372(US only) 41 9
+1 713 262 3300(outside the US) 6 0
+1 800 242 7383(TTY/TDD Machines) 1 0
Work days:
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

JPMorgan Chase Bank Complaints & Reviews

Chase Bank / Unfair business practices

twime on May 11, 2013
My bank promised me a new type of account. They promised me that if I didn't have the funds to cover the purchases I made the purchase would be denied. They promised me I would not incur overdraft fees or have purchase amounts on my account that I didn't have the funds to cover (i never...

Chase / Harp offered to me by bank

GLOJA1 on May 3, 2013
For long time chase have been sending me offers to refinance my home and my second home condo. Almost every month sending me ups envelopes with offers, until finally I opened one and I failed for it. On my home I had a balance of 66, 000 dollars and had left 6 years to pay it off, at a...

Jpmorgan Chase / Did not return refund

Refi Victim on Apr 28, 2013
Company did not return my refund despite of numerous follow-ups to Tamara Little (tamara.y.little@jpmchase.com) and Angela Moore (angela.l.gentry-moore@chase.com). I was told it will only take few weeks and it has been 5 months and I still have not received my refund.

Chase / Fraud

John Fitting on Apr 23, 2013
About 4 years ago we went threw a financial hard time, and it has gotten worst, by far.Chase has denied me help when I was Unemployed.They gave us a modification, we sent in the first 4 payments.Then they shut the doors on the place we sent our payment to.We then went to our closes Chase...

Chase / Terminated relationship

mamaxwell2007 on Apr 12, 2013
Two days ago, I left work and my card did not in the machine so I can pay for parking. I thought that the machine was faulty (because it has been in the past). I just bought lunch an hour prior and I did not receive an alert from chase that something was going on with my card. I called the...

Chase Mortgage / Mortguage fraud - escrow

Waterman909 on Apr 5, 2013
In 2012 Chase decided that we needed to have very expensive insurance on a rental home we have in Brownville, Maine and required that we pay over $2000 dollars a year for the previous two years and increased mortgage payments by more than double. The house was only worth $35K and only had $10K left to pay on it but Chase required $250K of insurance.

Chase Finance/lbps Mortgage / Unfair foreclosure on our home

In Sept.2006 we applied for a loan using equity from our home. This loan went ok. Next we by accident found a house for sale close to ours that we thought would work for our kids coming of age soon. Our son with roommates was to live in the 2nd home and eventually our daughter as well...

Chase Amazon Rewards Credit Card / Do not apply for amazon rewards credit cards from chase bank

Citigal on Mar 18, 2013
I love shopping on amazon... However there was an immediate $50 credit to your purchase if you applied for an amazon rewards credit card. So having a good credit rating and the points to apply for amazon purchases I applied. It was denied due to needing more information from me. I called...

Jpmorgan Chase / Holding onto homeowners funds

LynnMarie1770 on Mar 18, 2013
Chase, as my mortgage company, is the cosigner of the insurance checks I receive from my insurance company following lightening hitting my house. Chase has already concluded the repairs are complete through an inspection and they have had all the required paperwork needed to release money...

Chase Bank / Wasting money sending out mailers

DebbyMc on Mar 14, 2013
You all want to know where these banks are wasting money? Every 3 weeks for the past year, Chase Bank prints up "Time Sensitive Mortgage Notification"s that they send out UPS Next Day Air Saver (which would cost me $40 but I am sure they get a discount). They are trying to get me to...

Jpmorgan Chase / Holding insurance funds

SxT68 on Feb 27, 2013
JP Morgan Chase is THE WORST company to deal with when you have an insurance claim. Date of my loss was 12/24/12. Insurance company informed me that they had to issue the check for the repairs in the names of my mortgage companies along with myself. My primary mortgage company endorsed the...

Chase Paycard / Cannot use my paycard online

Dawn Barber on Feb 14, 2013
I signed up to have my paychecks deposited on the Chase Paycard. I was assured that it could be used online and that I could pay bills with it. I was even told that my tax return could be deposited on it as well. At first everything was going smoothly and I was able to make online...

Jpmorgan Chase / Holding funds

acbangels94 on Feb 14, 2013
Our nightmare with jpmorgan chase loss/draft department began when we needed to remove our contractor on 12/26/12 from the process of the loss/draft and became self-contracting. Terminated contractor due to price gauging of $10, 000+. Updated insurance company and chase loss/draft...

Chase Bank / Unbelievable management and process time of my deposits and terrible customer service

luknfrfun1 on Jan 12, 2013
Oh where to begin... ive had my chase account for about two months and have had nothing but problems. Started with holding my paychecks and only making a portion available to me. Then i tried their deposit checks by photo method... big mistake, resulted in an even longer hold and...

Chase Auto Finance / 22.5% interest rate in 2010

kkat210 on Jan 7, 2013
Back in Oct. 2010, I needed to get a car. I lost my job and went on Social Security Disability. This one Chevy Auto Group said they would help me with no money down. I was offered a 2009 Chevy Cobalt, but Chase was the only financing co. that take me at 22.5% interest rate for 5 years. I...

Chase U Card / Bad service

John Youngson on Jan 3, 2013
The state of tn uses this for unemployment. I can see why they are not at all concerned with customer service or support. I have had nothing but problems with the website and getting my unemployment. All forms of contact are automated and prevent you from getting any real service on an...

Chase Health Advance / Loss of promotional rate ($730.85) accrued interest

Dominga Arenas on Dec 28, 2012
Hello, My Name is Dominga Arenas I started with a problem with this company on 12-13-12 my last payment was supposed to have been made on 12-11-12 when I called on 12-13-12 I talked with Amanda a supervisor they transferred me to because of my late payment, which she explained I also had...

Chase Bank / Bank account

Abie Cinner on Dec 27, 2012
I had a chase account I deposited 12 third party checks was never told that I can't they went and cleared the 12 checks that en the money went out of the 12 checks accounts but th fraud dparmnt said that they can't give me the money the only way the could release the funds if I...

Chase Bank Quick Pay / Quickpay

Becky A. on Dec 11, 2012
This service is promoted to customers as instant transfers from person to person regardless of the banks. What a sham! I was told the money transfers are instant. I am now on my 3rd day of waiting! I call to question the service and I am told it is taking so long, maybe because of the...

Chase Home Mortgage / Lack of help

amyfoster on Nov 3, 2012
My husband and bought a house through Chase in 2010, in July 2012 he lost his job. We have 1 income now and it is not enough to pay all the bills. We started the loan modification process. We have received the paperwork and I had questions about some of the areas. I have been trying to...

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