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Chase Bank / JPMorgan Chase Bank Logo

Chase Bank / JPMorgan Chase Bank Customer Service

1128 Reviews

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

+1 877 242 7372(US only) 77 26
+1 713 262 3300(outside the US) 13 2
+1 800 242 7383(TTY/TDD Machines) 5 0
Work days:
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

Chase Bank / JPMorgan Chase Bank Complaints & Reviews

JPMorgan Chase Bank / banking system offline nationwide

Sydney Peritz on Jul 3, 2017
I went online to check my balance and the system is offline. Not for maintenance, but completely unavailable with no known reason. The automated phone service is also shut down except for reporting lost or stolen debit cards. I called my personal branch, which is open because it's a...

JPMorgan Chase Bank / corp / business bank account

Stephen Th on Jun 30, 2017
We have been long time personal and corporate customers of Chase until our corporate account was randomly closed today just before July 4th weekend. No letter received other than a new debit card for the account 15 days before, the usual marketing peddling credit products we don't need, no...

JPMorgan Chase Bank / checking & savings account monthly statements mailed to me

Felix Garza on Jun 28, 2017
Hi, my name is Felix C. Garza & I am a Chase bank customer. I have a checking account, savings account, debit card & a Chase Visa credit card. I do most of my banking & pay most of my bills using Chase bank's online banking services. I check my checking account, savings account & my Chase...

JPMorgan Chase Bank / home loan

Busdrvr805 on Jun 27, 2017
Chase stole my home after giving me a predatory loan. I put down 58, 000 as a down payment. My loan payment was supposed to be $1400 taxes and insurance included, but instead I received a $3000 a month interest only loan. They gave me 2 sets of documents. I complained and tried to get my...

JPMorgan Chase Bank / small business customer service

Daniel Coryell on Jun 26, 2017
I have been mistreated by Chase personal. First by Mr. Michael Luong at the Castro Valley, CA branch were I opened my business account. Mr. Luong was hard to contact, did not keep his promise to help me, and when finally contacted was rude, arrogant, and disrespectful. I contacted hi...

JPMorgan Chase Bank / auto finance department.

Erin Berriel on Jun 23, 2017
I have been trying to transfer the registration of my car to New Jersey from New York for one year. The most recent attempt began in early March 2017 and to this date - June 23 2017 my title has not been sent to NJ DMV. I have called multiple times and asked for supervisors with no...

JPMorgan Chase Bank / poor customer service

Jaimey on Jun 19, 2017
I was so disappointed with the customer service that l've experienced at Chase 102 Robles way, , Vallejo branch. You have a very rude, arrogant, sarcastic and unprofessional personal banker namely Mr. Cornelio Santos, I went there for business not for someone else giving me a lecture and...

JPMorgan Chase Bank / account #1973899070

D Guy on Jun 19, 2017
For the last few months Chase and I have been in contact regarding my desire to mortgage release. I have faxed numerous documents at your request, my time and money could have been saved if your decision to sell my mortgage to another company had been made months ago. I only wanted thi...

JPMorgan Chase Bank / fraud department

Alena Dz on Jun 19, 2017
After today, I can guarantee that Chase is the worst bank. I had over 400 dollars in a fraudulent transaction take place on my account. I received a letter today (6-19) and it says they are reviewing the temporary credit because the transactions were correct. It also states on (6-20) the...

JPMorgan Chase Bank / branch manager and associates

V ann on Jun 14, 2017
Victor Gomez branch manager on fairmont parkway in Pasadena needs to be more informed and listen to the consumer and not be quick to want to close an account of a holder of more than 20 years. He also needs to know all the policies and not assume things. I went to deposit checks one which...

JPMorgan Chase Bank / Overdraft fees

Dalila Garcia Cabrera on Jun 9, 2017
I have been banking with chase for almost one year and it has been stressfull. My account was overdrawn and I made deposit before their " cut off" time. After the deposit I could see my acct positive and next day I was hit with an overdraft fee. Spoke to one rep and two supervisors and...

JPMorgan Chase Bank / I filed a claim and it was reversed.

LynnK88 on Jun 5, 2017
A few weeks ago I lost my debit card in the area where I live. I'm pretty certain my card fell out of my pocket while I was walking. Someone used my card to withdraw $260.00 and I immediately called Chase when I became aware of this. I was then told I would be reimbursed the $260.00 which...

JPMorgan Chase Bank / service and customer service

mike ounissi on Jun 5, 2017
Third time trying to get the same paper notarized at the same bank, this time I was met by the manager, Matt vagh I think his name is, anyway, acted helpful but when I find out what I was there for, he cut me off saying that they got 2 notary but that the wait time is 2h30 to 3h even tho I...

Chase Bank / customer service

Sul Ali on Jun 2, 2017
You have two rude and unprofessional customer service attendants in your dover nj office they argue with the customers and say disrespectful and rude comments at 10:30 am friday morning they need to be retrained and not stand around in the branch doing nothing when theres is a line with only...

JPMorgan Chase Bank / customer service

Courtneyramirez on Jun 1, 2017
Spent over 20 minutes waiting for 1/3 tellers only to RUDELY tell me they won't cash my $2500 check, although I have 16, 000 in my account. Tried to speak to a manager but of course "he's off today" then asked to speak to who ever is in charge today and they told me he's too busy with...

JPMorgan Chase Bank / swift transfer

Babu Narendra on Jun 1, 2017
We had done swift transfer on 28/05/2017 through Qatar National Bank for an amount 17, 991.06 USD . QNB has confirmed that the transfer has been successfully from their side. But till date the same not been credited to the beneficiary whose details given enclosed swift copy. kindly look...

JPMorgan Chase Bank / close my account

miguel921 on May 31, 2017
Chase close my account and decide to end my relationship with them. I call in and ask them why they did that and they said they can't give no answer that they can only say we can't disclose that info to you. Wish someone can file a lawsuit against chase to see why they closing people bank...

JPMorgan Chase Bank / slate credit card account

Allan Convey on May 30, 2017
To whom it may concern: I inquired with fiera n. Brein at issaquah, wa branch, chase morgan bank this afternoon as to how charges were added to my slate cc account 10 days after I paid what you represented @ your personal online website as total balance owed? Total amount added thereafter...

JPMorgan Chase Bank / sold defective merchandise and charged a fraudulent amount

faweinberg on May 30, 2017
On march 15th 2017 this year I attended a trade show in las vegas nv. While at the trade show, I purchased a battery charger. The merchant told me that the battery charger was 99.00 and I was charged 130.00. When I used the device it nearly fried my phone., I tried to contact the merchant...

JPMorgan Chase Bank / false accusations regarding my account

Bsummers60 on May 29, 2017
I Robert Summers who reside at 724A Jefferson Ave, Brooklyn, NY, 11221, phone number 347-581-1797. I opened up a Chase account #867657061 in August 2016 with my first disability check in in the amount of $7, 380. My Social Security disability check is deposited into this account on the 3rd...


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