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JPMorgan Chase Bank Customer Care Service

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

+1 877 242 7372(US only) 52 15
+1 713 262 3300(outside the US) 8 0
+1 800 242 7383(TTY/TDD Machines) 4 0
Work days:
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

JPMorgan Chase Bank Complaints & Reviews

Chase Quickpay Services / chase quickpay services

Reviewer78883 on Sep 23, 2015
I just wanted to let everyone know to stay away from the useless and pathetic service from Chase Quick Pay. I received money from a person that sent the money to me from their Chase account. I tried for hours to receive the money. I could not after fighting to sign up as directed by the...

Chase Bank / unauthorized magazine renewal subscriptions

Reviewer23235 on Sep 14, 2015
I just found out I was billed and through my bank's automatic payment, had paid without my consent, magazine renewal subscriptions for 4 magazine titles from this fraudulent company. The billing was labelled TME*855-225-6459 BETTR $19.50 and so on. I tried calling the company but only...

Chase Auto Finance / not worth it

Reviewer94955 on Sep 11, 2015
I had a car financed with Chase and I fell behind. I always stayed in contact with them to let them know what was going on and when I would make a payment. My son's 1st day of school, the car was gone. I didnt get a letter before they took the car nor a phone call. Two weeks later I get a...

Chase Bank / inaccurate fees and refusal to refund!

Reviewer43380 on Aug 15, 2015
I enrolled in university in 2010, and provided that information to Chase Bank so my account would be registered as a "College Account" and they would continue to wave fees. Five years later, with graduation still a few months away, I went in to close my account. (I went to school out of...

Chase Mortgage / customer service

Bill PERATT on Jul 26, 2015
Unfortunately, my mortgage was sole to Chase Bank! They have the worst customer service I have ever dealt with as a consumer. Calling the 800 number listed is a joke, when you dial "0" to reach a human (although not an option) you're told its not possible at this time. After multipule...

Jpm Chase / discrimination

Brigette77 on Jul 6, 2015
I stopped at my bank today, Chase Huntington Harbor Branch in Huntington Beach. I walked in and asked a representative in a cubicle for help, Curtis said he would help me. He then tells me that a banker would have to help me with my issue. I was in his cubicle about 30 minutes waiting for...

Chase / on file with occ re: closing my account with no notice

Itsybitsy1 on Jun 25, 2015
Chase first closed my husbands jpmorgan securities accounts, then his checking and savings and sent him a notice they were closing my account which he is not owner of nor is he tied to it. It was my auto debit account my home equity loan was tied to so i would get a lower interest rate!!!...

Chase Bank / closure of account

Angry Client in Riverside on Jun 12, 2015
After four years Chase Bank suddenly closed my account freezing my money and not telling me why. Went into the branch talked with the Branch Manager and someone at Chase main office I they refuse to tell me why. The representative on the phone kept repeating the same line: Sorry however...

Chase Mortgage / feeling screwed

gtmartin on Jun 6, 2015
When I was going through the paper work to get ready to buy our house I was dealing with Fairway Independent Mortgage. They in turn sold it off to Chase about 6 months after closing. At that time I received notification from Chase of an escrow shortage. They wanted all of the money up...

Chase Bank / they are robbing me and my kids bank with no compassion for customers

ashj567 on Mar 21, 2015
I recently had a miscarriage and could not leave my house, I was bleeding pretty heavy and was feeling rather depressed. Chase bank decided to take out over 10 overdraft fees on my account $34 each. They will not return any of my money back to me and my account remains in the negative. I...

Chase Bank / failure to help lower our motgage rate of 7.9 percent for 10 years

chris atkinson on Feb 22, 2015
We have had our mortgage with chase for 10 years at 7.9 % . 8 years ago my husband had a horrible accident . We tried to get chase to modify our mortgage because we fell behind they would not work with us and told me it was more profitable for them to take my home but we were never going...

Chase Mortgage Bank / misappropriation of funds

JLHH on Dec 14, 2014
Is anyone interested in filing a class action suit against Chase Mortgage? Here is what happened to us. In 2009, Chase Mortgage misapplied one of our payments. Every two weeks Avalon Corporation debits our account for our mortgage payment. Since the beginning of our loan, our account ha...

Jpmorgan Chase / fraudulent mortgages

3813 huron avenue #5 Culver city, california 90232-3844 Thursday, december 11, 2014 C/o v.i.p. corporate executive Complaintsboard.com Regarding: very serious complaint involving my (2) two existing fraudulent mortgages with jpmorgan chase bank, n.a. Regarding: i need help with my bank...

Jpmorgan Chase / very serious complaint!

3813 huron avenue #5 Culver city, california 90232-3844 Monday, december 8, 2014 C/o v. i. p. corporate executive Complaintsboard.com Via email: complaintsboard. mail@gmail.com Regarding: very serious complaint involving my (2) two existing fraudulent mortgages with jpmorgan chase bank...

The Chase / show

ingles481 on Dec 5, 2014
When watching the chase on ITV why is there double standards?, one for Celebrity's and one for ordinary people. The chaser's go easy on the Celebrity's, I understand its for charity but that is unfair. When I saw Shaun Wallace it was so obvious he let them win. You might...

Chase Bank Home Equity Line Of Credit / issues over contract & interests

cplaguna on Dec 2, 2014
We took out a HELOC from WAMU in 2004 for approximately $485k. Chase reversed over $200k of my heloc loan pymts when they acquired later, stating: "We have to back charge you because you have an interest loan, so all the "principle pymts" have made will be applied towards the interest. I've been fighting them for years.

Jpmorgan Chase / title and registration application

Gay English Smith on Dec 2, 2014
Purchased a new RAM 2014 truck from Bill Luke in AZ with Lienholder JP Morgan Chase Bank, Ft. Worth, TX. Title and Registration Application was filled out via dealership as MVD Authorized Third Party dated 9/12/2014. To date we have not received a title to have this vehicle registered in...

Chase Bank/accts. / account closure for no reason

mystery@ on Nov 29, 2014
All of my personal accounts and credit cards have been closed without reason and nobody at Chase will provide me a reason. I have been banking with then for over 10 years, never defaulting and pay timely and my accounts are always in the positive. I am ready to join a Class Action Lawsuit...

Chase Bank / automatic stop payment did not work

andrea llerena on Oct 28, 2014
I told chase bank to stop an automatic payment for me, they charged me $30. 00 for it, and they took it out of my account the next day i did it, the stop charge was going to be for a company that wanted me to pay $99. 00 for something that i did not agree, long story short i called the...

Chase / treated unfairly

Chasesucks15 on Oct 7, 2014
Chase is one of the worst companies you can work for. Employees are treated unfairly, disrespected on a regular basis and management especially the District manager Diana does not do a thing to help her district, Employees are afraid to speak up due to risk of termination. Again this is not a company worth working for.

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