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Chase Bank / JPMorgan Chase Bank Logo

Chase Bank / JPMorgan Chase Bank Customer Care Service

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

+1 877 242 7372(US only) 64 20
+1 713 262 3300(outside the US) 9 0
+1 800 242 7383(TTY/TDD Machines) 4 0
Work days:
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

Chase Bank / JPMorgan Chase Bank Complaints & Reviews

Chase Auto Finance / overdrafts, payoff

I purchased a Chevy Equinox in September of 2006. The loan company is Chase Auto Finance. Each month I had an automatic debit from my checking account for the payment which was on the thirteenth of the month. On November 12, 2007, I called Chase Auto Finance to ask them what the amount...

Cchase Bank / Aundrea Van Dorn / Mortgage refinance!

On March 24, 2007, it was agreed between myself and loan officer Aundre Van Dorn of Chase Bank that i would refinance with Chase. I was told that i had to pay a appraisal fee of $250 for the loan to be locked in at 6% without any discount points. I gave Aundrea Van Dorn my debit card...

Chase Bank Usa / snowball style of interest and late fees

I cancelled the Visa card because of not getting the paper statements. When CHASE called me to go back saying they will send me the paper statements and credit me some miles, I said ok. In august, I got suspecious as I did not get the paper statements as promised. I called and asked, what...

Chase Oaks Apartments / high priced ghetto apartments

It seems that these apartments must have a revolving door policy when it comes to keeping management and maintenance personnel. The NEW ones they have now is just as bad if not worse than the previous ones. It seems they already want to create discontent with the tenents. Stone Mark...

Chase Auto Finance / have a loan, but can't drive car

I purchased a car from a private seller last week and went through Chase Auto Finance for my loan. Once I got to the closing I signed all my paperwork and then they asked for money to pay for the title transfer, tax and plates. I thought it was no big deal, because it was somewhat similar...

Chase Home Finance / no help no answer either

Chase took over our motgage 2 1/2 years ago...our interest rate soared to 9.875% in June...we have been struggling to make the payment of almost $2100!!!! In June we asked Chase Home Finance for help in reducing this rate...we sent them all of records of our income/bills/ asking for...

Chase Bank Credit Card / The worst bank to do business with!

To whom it may concern, I am, upset with chase bank i have 2 credit cards with them about year and half a go i had some financial problems per chase bank i enrolled in a credit counseling program the credit counseling has be a great help i enrolled my credit cards and they have lower my...

Chase - Credit Card Services / unfair credit card practices

I had accumulated a lot of debt on my credit card. I transferred the balance to a lower rate to pay the balance off. I was reducing the amount by making 500.00 payments per month on a minmum payment of 200.00. I didn't notice that the credit card company changed the grace period from...

Chase Bank Credit Card / fraudulent billing

I received an Amazon credit card from Chase Bank and promptly used it to purchase less than $100 in merchandise. For several months, I received no bills from Chase. My first bill included interest and penalties. I promptly paid for the merchandise but refused to pay for the...

Chase Home Finance / chase now causing and encouraging foreclosure!

I have been a Customer of Chase Home Finance for 3 years now. They Purchased my loan from New Century Mortgage after my 1st year in my home. Every payment I have sent in has been mailed 2 weeks before they were due, and every one has been held 20+ days before they even attempt to deposit...

Jpmorgan Chase / Popular Ford / car lease

We filed a "sample" application for a car that was supposed to refund us $11000 as per award coupon from Popular Ford. I told them I was unemployed-but they said it is just a sample to see my credit rating - even if my husband were to purchase a car that day. I told them we didn't want...

Chase Bank / customer service - will not update my address

I contacted chase card services to update my circuit city chase card address on file 2 months ago. It was simple, too simple actually. I called the 800 # number provided my account #, address, and my social security #. The rep was friendly and stated my address was updated and my next...

Chase / 800-684-8429

I have been receiving phone calls from this number continously for several weeks now. Caller ID says Chase but location unknown. They never leave messages just continue to call at least 12 times a day, sometimes more often. It is beyond me who and why they are calling. How do I stop them...

Chase Credit Card / intentionally waiting to post payments!

As I read the complaints before me, it seams like we are dealing with the same crappy customer service people. First of all, this is the second time this has happened to me. My bank sends a payment to Chase 5 days before the due date. They send it electronically. Chase does not apply the...

Chase Auto Finance / stay away from chase auto finance!

I had a joint account with Chase auto on my daughters car. I was the primary borrower and she was the cosigner. In August 2007 she refinanced the car in her name only to build a credit history. She went to our local Chase branch office and did a refinance. To this day Chase refuses to...

Chase Credit Card / fraud & cheating!

I closed my Chase credit card account when I realized that I was charged $29 late fee plus $6.37 finance charges. I paid on the due date electronically. So I just didn't think it was fair for them to charge me the money, since I always pay full balance on time. The customer service...

Chase Bank / rude and incompetent criminals!

The reason why Chase is called Chase is because they will chase you down all hours of the day and night for their usury interest rates and your hard earned money. They are pushy, especially at the Batavia, IL. downtown branch. They treat people like criminals, constantly try and pimp their...

Chase Credit Cards / closed my credit card account without notifying me

Chase Credit Cards www.chase.com Sometime in July, 2007, Chase made a mistake in closing my credit card account without notifying me. I sent in a payment of about $500 towards a balance of about $1200. I discovered that the card didn't work when it was getting rejected while trying to...

Chase Bank - Visa Credit Card / outrageous fees

Chase - www.chase.com I recently had a payment returned for insufficient funds, which i admit was my fault. But the chase company decided to post several charges to my account totaling to over $150, this is absolutely ludicrous. I have been with them for over two years without a late...

Chase Credit Card / deceptive notification/protection notices

Chase Credit Card www.chase.com I recently went through a frustrating time with Chase and their deceptive notification/protection notices. Their customer service representatives will tell you different statements as to how their over limit reporting on your credit report will be handled. I...

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