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Chase Bank / JPMorgan Chase Bank Customer Care Service

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

+1 877 242 7372(US only) 72 26
+1 713 262 3300(outside the US) 12 2
+1 800 242 7383(TTY/TDD Machines) 4 0
Work days:
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

Chase Bank / JPMorgan Chase Bank Complaints & Reviews

Chase Bank / JPMorgan Chase Bank / Telephone banking sector - retail bank account

Andreas Keller on Jan 12, 2018
I reside in Argentina, and just received an Account Certification Form dated June 2017 asking me to certify that my account is active or that the account would be closed. My account is in Chase and amount on deposit: USD 3, 868.61 I contacted several layers of Chase's telephone banking sector...

Chase Auto Finance / harassment

acsmith1972 on Jan 6, 2018
I have to be honest, sometimes I get the right person on the phone and they seem to have a clue and aren't rude, but most of the time I get the bad ones who insult you. I'm fully aware that I'm behind of my own fault. I have a lot of bills and I'm not great with keeping up with everything...

Chase Bank / JPMorgan Chase Bank / needs a full reconveyance from washington mutual

tuduynguyen on Dec 28, 2017
My house was posted on a bond. Washington Mutual is the trustee. The District Court sent me a letter and the deed stated that it is cleared and I need a full reconveyance from Washington Mutual to record. I took the District Court letter and the deed to a Chase Bank in Simi Valley for help...

Chase Bank / JPMorgan Chase Bank / validated unauthorized charges and other charges from a scam company called spotfn

NagaJolokia on Dec 12, 2017
I provided all the evidence that SpotFN was a scam company and even had the contact information and website of a former broker of theirs, who publicly revealed all of their scam, to help with my case. The supervisor of the dispute department actually requested that I get in touch with a...

Chase Bank / fraudulent charges on a lost debit card

Hootie0203 on Dec 11, 2017
My son made a cash deposit of $125 at an ATM on Dearborn in Chicago and must have lost his debit card there or somewhere soon after. Supposedly, Chase claims my son called them - no voice records as it was all done electronically - and claims that he deposited $2000 in cash. Thi...

Chase Bank / JPMorgan Chase Bank / business checking

Kvancamp on Dec 11, 2017
I have had an business account for 20 years the bank shut down our debit cards with no notice. Now they are saying that I have to open a whole new account with new numbers because it was set up wrong ITS BEEN 20 YEARS I HAVE HAD THIS ACCOUNT! They should allow me to keep my account number!...

Chase Bank / JPMorgan Chase Bank / zelle

Steve Hee Sun Yum on Dec 8, 2017
I made a mistake setting up an auto payment through Zelle on line payment to Ford Credit to none@none.com...I though it was strange that they ask for email instead of address and account number. It was money was being rejected for 5 months and it was going through so I though Ford wa...

Chase Bank / JPMorgan Chase Bank / teller service at branch 747387

Lila Pair on Dec 2, 2017
Today 12/1/17 I visited branch 747387 to cash my payroll check, which I have been doing for the past year. I have visited many chase branches but never have I been so inconvenienced and insulted by the teller than this branch. It took almost a 1/2 hour before my check was cashed. The...

Chase Bank / mortgage payment access

Linda L Brokaw on Nov 22, 2017
I have had continuous problems paying my mortgage since transfer from Chase Bank, October, 2016. I made payments early in the month when I started, but now put it off as long as I can. Telephone payment costs $25, and I have had to resort to that the last 4 months. The web site never...

Chase Bank / JPMorgan Chase Bank / unethical behavior

Npowers076 on Nov 20, 2017
This complaint is about an ongoing frozen/closing account. As of 11/10/17 till today I had opened a new college checking set up direct deposit and used my atm card 1x before being locked out and having my acct frozen or pending a close. I am very unsatisfied with the unethical behavior of...

Chase Bank / JPMorgan Chase Bank / dodge dart 2013

Sylvia Angry on Nov 15, 2017
I was finance too high and kept my car for 2 and a half years without no trouble.When I asked Chase to refinanced my car after being two months behind because of being in a car accident with the Dart 2013, Chase repossessed my car.A gain all I wanted Chase to do was low my payments where I...

Chase Bank / JPMorgan Chase Bank / unauthorized credit card charges

Ricardo20172017 on Nov 14, 2017
My name is richard Cianelli and starting last November I was charged via google for something called chang fei every month and it ended up driving my credit card to over $8, 000 even though my credit limit was $4, 000. Chase bank does not want to know anything and I have been hacked. If the...

Chase Bank / JPMorgan Chase Bank / unfair charges on savings account withdrawal

Candace Ostrander on Nov 14, 2017
I recently set up a savings account with Chase bank and when I set it up I asked my banker to set up the account so it would be attached to my Chase checking account. I asked my banker to set up the savings account so that if I overdrew from my checking account it would draw directly from...

Chase Bank / JPMorgan Chase Bank / customer service experience

Alex Morales on Nov 13, 2017
On 11/13, I called to make a change in payment method from my debit card to my credit card in referenced to my Mariott reservation in Falls Church, VA. The first few representatives that I encountered provided great customer service to which led me to be satisfied. The last representative that...

Chase Bank / JPMorgan Chase Bank / chase bank mortgage

msny on Nov 10, 2017
My account # is 1142106705. I went to a branch office in Long Island, August 2017 to apply for a mortgage for a co-op I want to purchase. In September 2017 after closing on a property I sold, I gave all the requested documentation to the mortgage rep.at the branch. I was preapproved for a...

Chase Bank / JPMorgan Chase Bank / mortgage approval process.

Mngs on Nov 10, 2017
I went to a branch office in Long Island, NY August 2017 to apply for a mortgage for a co-op I want to purchase. In September 2017 after closing on a property I sold, I gave all the requested documentation at that time to the loan officer at the branch. I was preapproved for a mortgage...

Chase Bank / JPMorgan Chase Bank / chase bank

Lynda McDowell on Nov 9, 2017
Chase bounced my rent check. My land lord informed me my rent chk for 995.00 had bounced. They said i will need to pay with a cashiers chk and on top of that 75.00. My account shows chase withdrew the funds but put the money back in the next day bouncing my chk. When i spoke to a rep he...

Chase Bank / JPMorgan Chase Bank / gregory jones, hiram pavilion, hiram, ga

mygeorgiarose@gmail.com on Nov 8, 2017
My agent went to have an insurance check endorsed (FOR THE SECOND TIME) for me so that I could deposit it in my bank account. I am disabled and Mr. Fryer is my agent with full power of attorney to attend to my business. (I had some damage in my home and needed to get it endorsed by Chase...

Chase Bank / JPMorgan Chase Bank / overdraft fees in my account

Kimberly Walls on Nov 7, 2017
I have to call them almost every month to get an overdraft fee refund!!! My rent is $820.00 a month which I pay with a check...and never have enough in my account to cover so I know I will get the one $34.00 overdraft fee for that...but what chase will do every time is post a debit...

Chase Bank / JPMorgan Chase Bank / opening an account for 13 thousand dollars three party check

pat garcias on Nov 6, 2017
My name is Patricia Garcia I took my daughter Jessica Alvarez to chase bank to open an account with a small inheritance check I received from my father I gave it to her as a gift cue she deserves it more then anyone okay first of course they put a hold on it that's understandable. So we...

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