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Chase Bank / JPMorgan Chase Bank Customer Care Service

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

Phone:
+1 877 242 7372(US only) 69 20
+1 713 262 3300(outside the US) 9 0
+1 800 242 7383(TTY/TDD Machines) 4 0
Work days:
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM
 

Chase Bank / JPMorgan Chase Bank Complaints & Reviews

Chase Bank / unauthorized wire transfer

Sa
Sandy Pylant Garland on Oct 23, 2017
A few months back, I had someone successfully reverse over $1000 of charges on my Chase checking account. At the time I had around $150 balance in that account. Then they were successful in wire transferring $1000 out of my account. I have been reimbursed the $1000, however I had a balance...

Chase Bank / JPMorgan Chase Bank / Debit Card

Pa
Paige Cuffe on Oct 23, 2017
I have tried to get an reissue of my debit card for over a month now, and still have not received one. The first time I submitted for one it took over 5 weeks, when I've constantly called to see what the hold up was, to finally cancel that one and have another one shipped out, and still...

Chase Bank / JPMorgan Chase Bank / Lack of notification on a transaction mistake.

La
labasmasok on Oct 23, 2017
There was a deposit made to my savings by mistake and once realized 5 days later was taken out through misc. debit. I did not receive any notification and only found out when I was reviewing my account. Called Chase Customer Service, referred to Loss Prevention and then referred to on Line...

Chase Bank / JPMorgan Chase Bank / Worst Bank. Hold customer's deposit for 14 days with no valid reason

Li
Liang-Khoon Koh on Oct 20, 2017
Worst bank I ever deal with. Two days after they accepted and open my new account, they hold my deposit for 14 days. Locked my account. Even though the deposit money was from my other bank account and the money has been cleared, Chase continued to refuse to release my money. They even...

Chase Bank / JPMorgan Chase Bank / holding up my insurance proceeds for invalid reasons

Cm
CMY on Oct 19, 2017
Chase Insurance claim #7148402 Holding hostage our $28, 000 in escrow while demanding a copy of my contractor's state license for a long time now after our complaint. Provided Chase with the Georgia Statutes that says roofers are EXEMPT from being licensed. Chase still demanding a copy of...

Chase Bank / JPMorgan Chase Bank / premier checking and savings

Ic
icecream3000 on Oct 18, 2017
Thanks for choosing to go paperless. This email confirms your change from US Mail to paperless delivery for these account(s): PREMIER PLUS CKG...3076 PREMIER SAVINGS...9238 I opened a Premier Checking and Savings Account via military program on October 7, 2017. I completed all of the...

Chase Bank / JPMorgan Chase Bank / chase bank account

Ri
Rizzorr on Oct 18, 2017
My nieghbor is an elderly woman. She got a call from a so called certified Microsoft repair man claiming he was responding to her computer issues. She recently did call someone about it but it just wasn't this person . She believed that is was so she allowed him to access her computer...

JP Morgan Chase / unauthorized debit card charge

Sy
Sylvia Mul on Oct 17, 2017
Hi there, I was stunt when saw my checking account history was overdrawn $1135 on 08/21/17, purchased a laptop thru Ebay using paypal link to bank account, I never purchased laptop thru Ebay, and filed disputed to bank, notify Ebay and Paypal. Bank (Chase) gave me temporary credit. Few day...

Chase Bank / JPMorgan Chase Bank / chase bank at industrial park branch, syracuse, new york

Ma
marie scottie on Oct 16, 2017
I have had my business account at Chase Bank since 1988 and really have not been happy for many years. The Minoa branch was terrible to deal with so I switched to the Oneida Branch. When I moved into the Eastwood area about 10 years ago I switched to the Industrial Park Branch. For many...

Chase Bank / JPMorgan Chase Bank / mortgage reporting to credit bureau

Da
Dave Wilcox Jr. on Oct 14, 2017
I held a residential mortgage starting in July 1995 for my home at 99 Cornwall Lane, Guilford, CT 06437. Originated with Chemical Bank on that date and then merged with Chase in march 1996. Chase has not accurately reported my credit history back to the origination of the loan to July 1995...

Chase Bank / JPMorgan Chase Bank / chase visa cards being declined nationwide today!!!

De
Dennis Kipnis on Oct 13, 2017
Chase Business Debit VISA cards are being declined. Sarai Martinez in Business Banking said there IS an issue with VISA. I asked for notification to when the issue is resolved. Told the only thing I can do is try using the card later today. It is an embarrassment for a good standing Chase customer...

Chase Bank / JPMorgan Chase Bank / merchant business account

Va
Valentyn Kulbaka on Oct 12, 2017
TO: Customer Service Merchant Service JPMorgan Chase FROM: Valentyn Kulbaka, President Green Wall Construction 3261 Phillips Hwy. Jacksonville, FL 32207 Merchant ID: 720000450290 I consider it is my duty to inform you about the unpleasant experience that I had with Chase Bank Merchant...

Chase Bank / JPMorgan Chase Bank / estate planning

Rr
R.Ros on Oct 12, 2017
In October 2017, I received a check as a result of a Chase employee's gross negligence. I was wrongly removed from a joint account and denied access to the funds. The primary account holder has passed and as joint accoutn holder and executor of his will, I contacted the bank. They...

Chase Bank / JPMorgan Chase Bank / hold of money

Ka
Karthik Kumar Rajendran on Oct 11, 2017
Dear Sir/Madam, My name is karthik kumar Rajendran and I am pursuing my higher studies in USA. I expecting a return of wire transfer from India to my bank Federal Credit Union through you (JP morgan chase bank) as an intermediate bank. The wire has returned on 21-sep-2017 from my bank...

Chase Bank / JPMorgan Chase Bank / quick pay

Ms
Ms. Forrest on Oct 9, 2017
Sent $36 to my son on Oct 6, 2017 transaction failed but funds came out my account 4X. Called Customer Service. Said it will credit back at end of business day. 3 days later I still don't have my money. Everyday someone is saying it's going to credit back in morning. I've waited 3days.. I...

Chase Bank / JPMorgan Chase Bank / claims department

An
Anca1221 on Oct 8, 2017
Your claims department is a joke! The managers are extremely rude and incompetent!!! You need to do some serious work on this! I am taking my money out of your bank and closing my account tomorrow! And letting everyone I know to do the same! You will never had reassurance that chase bank will...

Chase Bank / dispute resolution

Bo
Boris Goldstein on Oct 5, 2017
I disputed charge because vendor did not deliver goods and did not respond to my inquiries. Based on my experience with other banks I thought Chase would take good care and find out all the pertaining details. Instead, they called me and spent substantial time querying me about my birthday...

Chase Bank / JPMorgan Chase Bank / quickpay payment

Na
najmah on Oct 5, 2017
I live in rockland county in the Nanuet area and i went to the branch on route 59 the nanuet branch phone number there is845-373-8709 and dealt with a gentleman by the name of Mike who in fact is the mamager as well. in the beginning of august i came into to be exact 8/14/2017 @1030AM AND...

Chase Bank / JPMorgan Chase Bank / unauthorized wire transfer, $ 40,000.00

To
Todd Kunkel on Oct 4, 2017
12/22/2015 Chase Fraud # JBM160113-002123 On 12/22/2015 someone accessed my company checking account online and wired $ 40, 000.00 to a temp account at Bank of America at 3:32 pm eastern time. The cyber thief's manipulated chase security to give them a temporary password to access my...

Chase Bank / JPMorgan Chase Bank / branch customer service

Kn
KNBullock on Oct 4, 2017
I am not happy with the way I was treated this morning (10/4/17) by your location in Heber, Utah. My fiancé went into this Chase location (Heber, UT) with cash in hand to deposit into my account for our mortgage payment and the bank Manager, Mike, refused to assist him in making the deposit...

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