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Chase Bank / JPMorgan Chase Bank Customer Service

1147 Reviews

JPMorgan Chase & Co.

270 Park Ave
New York
New York
United States - 10017

Customer Support Phone Numbers

79 28
+1 713 262 3300(outside the US)
13 4
+1 800 242 7383(TTY/TDD Machines)
5 2
Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

Chase Bank / JPMorgan Chase Bank Complaints & Reviews

Chase Bank / JPMorgan Chase Bank / chase bank worst customer service.

Esteban Aguayo on Jul 17, 2018

I've been with Chase for 5 years I live in Arizona and they go base on east coast time Chase time. I've been currently getting charge overdraft fees even for being 2 min Lates, there the worst when it comes to Customer satisfaction or service I finally had enough and close my back back...

Chase Bank / JPMorgan Chase Bank / checking

Tyra Myers on Jul 14, 2018

No matter what recently I always get charged a NSF. Even if they have to resubmit a charge that cleared up to seven days ago. Chase will back the charge out, say it is a pending charge hold my deposits and charge me. I fought to get several of them removed when they say it was a courtesy...

Chase Bank / JPMorgan Chase Bank / statements

Darnelle Gilus on Jul 12, 2018

Chase charged me $222 for statement copies. This was obviously done in error. I requested the copies and was told step by step what to do to get the payee information. I was also told the same thing at the local branch. The system calculated 37 copies of statements and charged me $6.00...

Chase Bank / JPMorgan Chase Bank / freeze on my only checking account

Concerned D on Jun 29, 2018

Approximately june 18, 2018 i had a strange deposit in my account through a zelle account. I went to my nearest local chase and they froze my account and to this day june 29 i still cannot access my account. I do not know how this was placed on my account. I have been online a lot due to...

Chase Bank / JPMorgan Chase Bank / chase fraud and they won't refund my money

Aimee Howman on Jun 28, 2018

On May 11, 2018 the cellular data on my phone was shut off while I was at work in California. I went home after a meeting and realized I had an e-mail from Chase bank that said my debit card was hooked up to my apple pay. Then, I checked my bank account and realized that someone had...

Chase Bank / JPMorgan Chase Bank / about my credit card

Nasima akter on Jun 28, 2018

Dear chase management, Good evening, I really appreciate with chase business past 7 years. Unfortunately since last february chase customer service and fraud team misbehaving with me. Last february someone buy something from pay-pall with my chase card. I report right way and cancel my...

Chase Bank / JPMorgan Chase Bank / complaint regarding an atm machine that malfunctioned at 600 n meacham rd schaumburg il branch

camilla111111 on Jun 25, 2018

Dear Manager, I would like to file a complaint and/or an incident report regarding one of your ATM machines that malfunctioned at your 600 N Meacham Rd Schaumburg, IL, branch earlier, June 15, 2018, 2:52pm. I was trying to withdraw $800 from that branch's drive by ATM machine using...

Chase Bank / JPMorgan Chase Bank / complaint for haley

Mr showme somerespect on Jun 25, 2018

I am at the beaumont branch on highland springs ave... The bank teller by the name of haley was very rude and disrespectful.. Constantly telling me no without giving me a suggestion on a better choice. Made me feel not welcome. I've been banking with chase for 4 years and have never been...

Chase Bank / JPMorgan Chase Bank / ach deposit

Ratanavadee on Jun 19, 2018

I have a 401 (k) where I took out a loan for $5, 000 and directed an ach direct deposit into my chase bank checking account. I had inadvertently transposed a digit of my chase bank checking account number. I realized this error on the second day of the ach deposit since my checking account...

Chase Bank / JPMorgan Chase Bank / charging me insufficient funds fee after I repaid the amount owed

Dawn Miley on Jun 17, 2018

On my account ending in 9562 Chase has ripped me off in the month of June 2018. I made charges for Uber, Family Dollar and Home Depot on the 13th of June I transferred money from one of my other accounts, I have 3 Direct Deposit accounts because my kids get SSI and paid everything except...

Chase Bank / JPMorgan Chase Bank / fraud refund

Bigred25929 on Jun 14, 2018

First of all I've been a Chase customer for over 20 years if you include my time with Washington Mutual. At the beginning of May I checked my checking account and noticed that it was about a $1, 000 less than it should have been especially after a pay day. So I checked my bank account and...

Chase Bank / JPMorgan Chase Bank / credit card payments

Clifford Herbstman on Jun 11, 2018

My main account number is 466738403. I have other accounts and I have a Southwest Visa card. I charge items on the Visa card for different companies I own. This month there are two charges to be paid by those companies. One is for about $600 (Visionworks, if you are looking) and the other...

Chase Bank / internet

rlj19 on Jun 6, 2018

I am out of the country internet very slow ...I am using the right password but unable to get into account times out I get a too many log on attempts ...Chase banks sight is always slow loading ..I at times have trouble in the USA now adding fact that they will not transfer...

Chase Bank / JPMorgan Chase Bank / atm gave counterfeit money

Joni Garcia on Jun 2, 2018

My son was given a counterfeit $20 bill from a Chase ATM. We returned it to the bank, as it would be illegal to try to pass it to some unsuspecting merchant. They took the money and have refused to credit my son's account. They seem to think their ATM counterfeit detection system i...

Chase Bank / JPMorgan Chase Bank / i'm complaining about chase bank in peoria arizona taking my money.

Snoiser27 on Jun 1, 2018

I went to the bank on 9790 w Peoria ave in Peoria Arizona to withdraw 600.00 out off my direct express master card. I'm on social security. Everything was going alright, gave me my card back and told me to take the money, but the door never opened. So I tried again, but this time it...

Chase Bank / JPMorgan Chase Bank / atm deposit

Krishan Chopra on May 31, 2018

Dear Sir, On May 4th I went to Chase ATM located in Fred Mayer Lynnwood WA 09036. I had to deposit $ 900 in to checking a/c. I was my very first time making a cash deposit in a ATM. I deposit first $100 and completed the the transaction instead make more deposit. I had to start over the ATM...

Chase Bank / JPMorgan Chase Bank / chase card services payment team

Jo-AnnKAPeterson on May 31, 2018

I called Chase payment center to cancel a credit card (-8399) payment dated today because I wanted to wait a day or two to insure funds are available. (It is for $21,000+.) I spoke with a Barbara who identified herself as a member of the payment team. I asked for her help. She said there wa...

Chase Bank / JPMorgan Chase Bank / private client service

Nettia on May 24, 2018

I went into JP Morgan Chase bank today in Rochdale Village queens N.Y.. I'm a private client customer for several years. I needed a money order. When I was asked if I needed help I told the officer on the floor that I needed a money order and that I was a private client customer. She said...

Chase Bank / JPMorgan Chase Bank / banking

Alfreda Strawder on May 15, 2018

Ok, I live in Monroe, Louisiana where I went to a Chase Bank near my home. The only reason I go there because my landlord deals with Chase. So I proceed to put my card in machine over there to find out seconds later that it's broken no sign was up stating it was broken or anything so it...

Chase Bank / JPMorgan Chase Bank / checking account promotion

Angela Williams on May 15, 2018

My name is Angela Williams on April 2, 2018. I opened a new checking account with the promotion that I saw for $200 if with a direct deposit. I submitted the online code to the representative who opened my account and I waited and waited after 10 business days but my $200 was not deposited...