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JPMorgan Chase review: Chase auto loans

N
Author of the review
9:46 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Our 6 mo old car was totaled. We also had GAP insurance that gave Chase a check for $518.92 that we never got credit for. I called and was connected with an idiot who just lied about "you will never see a credit on a statement, so just accept that it was deposited." I don't believe that. It's BS. Also filed with CFPB no result. Chase -same answer.

Claimed loss: $518.92

Desired outcome: Give us our money. It's our money, not Chase's

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