SUBMIT A COMPLAINT

Jet Airwaysservice at check in counter in new delhi for chittagong flight

1
D Sep 13, 2018

Hi jet airways team,
While on 10th sept morning, doing check in for my flight jet airways 9w280 (departure delhi (del - terminal 3) arrival dhaka (dac) & flight biman bangladesh airlines bg127 (departure dhaka (dac - terminal 2) arrival chittagong (cgp - terminal 1), I was informed that I have to only collect my boarding pass for chittagong flight and no issue with baggage collection at dhaka, even I asked the check in counter lady at delhi airport.

When I started checking in at dhaka, I was told that my baggage needs to be collected from dhaka arrival only then I can move to chittagong check in.

I had to again go back all the way from domestic terminal to int'l terminal to collect my baggage. This was a huge trouble for me.

I would like to complain about this issue and understand why there was miscommunication from jet airways staff at delhi and I also heard that this complain is quite regular with jet airways.

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