Jack in the Boxtime spent in drive thru

M Nov 23, 2019

I pulled into the drive thru of a Jack in the Box last night in Spanaway, WA and was able to pull up to the order screen pretty quickly-only 4 cars ahead of me. After I ordered, I then waited 45 minutes, yes 45 minutes, in the drive thru with only 4 cars ahead of me. By the time I got to the window to pay and get my food I was very frustrated. The guys serving me at the window did not say anything about my wait, did not apologize, did not seem to care. Unbelievable. I will not be returning to Jack in the Box. TERRIBLE experience and TERRIBLE customer service.

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