CB Fast Food Chains Jack In The Box Complaints #62-81

Jack In The Box review: Dodger special

Ray Kwong of Porter Ranch, US

Aug 12, 2023 9:12 pm UTC

Verified customer

I went to my local Jack In The Box for 2 Dodger Specials. My wife stayed at home. I ordered 2 Dodger Specials + large Fries + Onion Rings. The manager asked how many people were in the car. I responded one, but the other special was for my wife at home. The manager would not take the order and stated policy the Dodger Special is limited to the number of occupants in the car. I asked to see the policy which he did not have... but said I could find it online. I checked online and could not find the Special was limited to the people in the car. I understand the need to control the Dodger Special, but I only ordered 2 Specials plus additional items. I would think the manager could have been more accommodating. I guess I could have driven around twice to get my 2 specials.

This is not a good way to treat customers

Desired outcome: Is the Dodger Special limited to the number of occupants in the car?

Keywords:

accommodating control dodger specials large fries limited local onion rings online order policy

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+1 (858) 522-4716

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+1 (928) 627-2276

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media@jackinthebox.com

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9330 Balboa Ave., San Diego, Washington, 92123-1516, United States

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