Jack In The Box

The Jack in the Box located at 6515 E Lake Mead Blvd, Las Vegas, NV 89156 has serious personnel problems. I have been going there almost daily for years, but am near not returning again. Multiple workers do not wear their masks while working with the food. I am too high-risk to get vaccinated, so I must avoid covid. But these workers do not follow safety protocol. I wait a long time in line and then have to leave without my food when I discover that they are not wearing masks while preparing my food. This has occurred many times.
Whenever I ask to speak with a manager, there is never one around. Ever. I am always told that she will be there in the morning for inventory. Since there is never a manager there and they always give the same answer, I question whether there is a manager at all. If there is, they have zero control over their employees because they are never there to manage them. They are usually young, and they are always dismissive. They put their mask up and say "well, it's on now". Well, it's just him and no-one else who might be working on my food, and it's too late. My food is exposed.
One of these guys even failed to give me a receipt and my change. When I pointed it out to him he said "well, it was only a few cents anyway". I could not seem to get him to understand that, that was not the point. I know your company does not seek out potential thieves or unsafe workers, but this particular location needs management badly. There is no management that I can see. There is never a manager when I ask to speak with one, any time of day. These workers are dangerous to the community and may be spreading covid with their lack of respect for their jobs. You need to do something about this if you are to protect your reputation. I am going on a bit of a campaign against this store now and am going to make a public spectacle of this location spreading covid. You need to get real managers who stay on the job and manage people so that people can get their food safely.
IF you can clean this mess up, let me know and I will return to Jack in the Box. By the way, I have not ordered drinks from your stores since you put in that huge dial-a-drink machine. None of the drinks taste like the original and all have some undefinable extra fruity sweetness that I hate when I just want a coke. I cannot stand that machine and will never order drinks from Jack in the Box again unless you return a regular coke or Pepsi machine. But I am not holding my breath.

Order 2 for 2 medium fries and only received one. Had the option for up to 9 cups of sauce and only get 3. Ordered 2 bacon breakfast sandwiches and received them flat without hardly anything on them(took a couple pictures jus in case, an compared to the advertised photo and couldn't be more upset at how much I paid for the lack of quality I was lead to believe I'd receive).

I use to visit this location quit often after work years ago and service was great, for the last year 2020, 2021 the service is horrible and just lately just visit when really want some JINB tacos. the other night 11/09 I was at the drive thru and a few cars waiting for 10 minutes just to take order and then while waiting my and other cars in line were getting egged, and from what it look like it came from the back of the store, when I finally got to the window i confront the worked and even the manager about this and all they did is push me my food and send me away.
I know that manger been there for a while and someone needs to replace everyone at this store or just close it.

Third time this happened, got two double jack burgers, and 1 ultimate taco with shake and a pop.and curly fries, asked for No mayo and it had mayo I'm allergic to mayo had to get benadryl, I wanted refund they said they can't do it, so I'm putting complaint in it could of been bad

this is not the first time i have the problem at this location with the same manager i need to have this problem solve she told me is the only way to get my food if i give her my pin number, i ask her to give me the credit card pad to enter my pin# and she say no you tell me the pin and i will enter the number. i ask if i cud do the payment inside she say yes but wend i got there she ask again for the pin# WHY?

I just went to Jack in the box at Cole and Ustick in Boise Idaho. I ordered a chicken Fajita Pita got itHome and it was falling apart the pita was Dry just crumbled the french fries were an edible called tiny I paid eight dollars for a pile of crap not my choice ever again

The cups that are being used for iced coffed are so cheap and horrible. Everytime i get one it collapses. Today it spilled that coffee in my new vehicle. Ugh. Please stop using them. Horrible. Please stop using them

Surprise store On Bell Road near grand Avenue every time I go and to the drive-through I get the wrong order wrong sandwich it was again today got home wrong order I went back in and the manager wouldn't even talk to me I asked for a receipt they said they couldn't give me one I can't I don't know what to do about these it it's crazy. I just want someone to know how the store is being managed because it really hasn't been managed very well if there even is a manager there

Hello my name is Antonio Ruiz and I've been a customer for Jack in the box for the last 40 years today's September 5th 2021 I ordered a meal to doordash it said my food is ready I'm arriving to check in the box I waited in the Drive-Thru line for another 30 minutes and I got home I'll put my bag my hamburger or sloppy it was a hair in my food it was a disaster like they just made it all fast please I would like for the matter to be taking care of thank you and have a blessed day hope to hear from you guys soon

This was the second time I have gotten sick from a hamburger that I purchased at the local Jack in the Box. This time it was more serious as I was sick in bed for nearly 3 days. It appears that the employees need better training. And that no matter how busy it may be they must ensure that the food is cooked properly. I will not be going back there again. And that is sad because I go there often.