Jack In The Box reviews and complaints 3
View all 891 complaintsJack In The Box - Double jack
I just received my meal that I ordered for the drive-thru at the Crosby location. I had ordered a double jumbo Jack combo no leaf lettuce sub shredded lettuce combo with large curly fries and vanilla root beer. There was no lettuce on my burger there was only one Patty and no cheese on my burger. I have tried numerous times to call the store to see if I could speak to somebody about this incident. The phone automatically tells you that this person has a mailbox that is full and will not allow you to leave any messages or speak with anybody. Other than me driving back up there and wasting my time and gas again I can't get a hold of anybody and I'm not happy.
Desired outcome: Refund
Jack In The Box - The customer service I received
Sunday May 8
12-1 am
The employee that took my order was rude and and said she didn’t have tacos and i said okay then she started cursing at me when i asked why abs she told me I need to go McDonald’s or somewhere else because she don’t have time for me asking questions then I proceeded to window she didn’t open it so I parked in front 3 employees came out threatening me and cussing. One had pink hair the other girl had a red cap on her head African American females rude and loud
Desired outcome: New employees with better customer service
Jack In The Box - Bacon egg and cheese biscuit
Me and my wife went to Jack in the Box last night around 11:30 pm in Crosby. Tx I had ordered a bacon egg and cheese biscuit and took my first bite and bacon egg and cheese biscuit broke my 3 front teeth off.
Desired outcome: Fix my teeth
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