TurboTax review: 5 hours, 5 phone calls, 4 hangups

Turbotax user for almost 30 years. Never again.
Can't login to my Intuit account. You have to login to install Turbotax.
Worked last year. The same password won't work this year. You are supposed to get a window that has a "Reset Password" button. 13 verification codes and no button to reset password. Customer service was no help. They can see my account, I just can't get to it. Tried the last name, birthdate, SS# and zip code. No account found. Tried to start a new account with a different email, "The service is temporarily unavailable now. Please try later." Tried 3 times in 2 hours.

All done. Bye.