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Immigration Department Of Malaysia

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Level 1-7 (Podium) № 15, Persiaran Perdana, Precint 2
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Immigration Department Of Malaysia Complaints & Reviews

Jan 14, 2020

Immigration Department Of Malaysia — rude behaviour of the immigration office

Hi I went to Malaysia in a 3 days holiday from 12 to 15 December 2019. I arrived at Kuala Lumpur Airport on...

Immigration Department Of Malaysiacustom officer name fadhilah

I wish to complaint against a very rude Custom officer name Fadhilah
Myself plus my 2 daughters, my son in law and my grandson was entering JB on 11 Nov 2019... and we were attended by the said officer. Me and one of my daughter was holding our handphone. She shouted out at us ... Eh handphone kau tu simpan eh!
Is it necessary for her to shout? So rude!

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    Immigration Department Of Malaysiarude af officer at jb customs

    Traumatic experience at JB immigration customs today which almost got me kicked back to Singapore.

    After I gave the officer my passport, my mum sent me a text which I just glanced at before the officer told me not to use it. So listening to him, I off my phone and held it and waited for my passport to be returned.

    Suddenly the officer raised his voice screaming damn loudly asking "DO YOU WANT TO GET YOUR PHONE CONFISCATED". My phone screen was black at that point since I wasn't even using it (but he assumed I was still using it because I was staring blankly while waiting) So I gave him a shocked and confused look saying 'Huh? But I'm not using my phone, you said don't use so I turned it off? ' Then he stood up and slammed his hands on the table, hit the glass shouting if I didn't listen to him he doesn't want to chop my passport and ask me go back to SG (all the while shouting, not once a nice proper conversation like a well bred man)

    Then he forced me to follow him to a side door which leads to the way back to Singapore and ask me to get the hell out. At that point I felt so wronged so I explained again that since he asked me to not use my phone I didn't and turned it off and placed it in front of me on the counter. He then kept shouting and pointing his finger into my face saying that he doesn't like me to talk back to him (when all the while he was the one shouting and making a scene while I was just talking at a normal voice)

    I was too traumatised to get his name but he was a young malay guy not tall (quite short) with side sleek combed hair. Looks friendly at first but looks are definitely deceiving.

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      Immigration Department Of Malaysiathe way we were treated by the immigration officer at penang int. airport

      My wife and I arrived at Penang Int'l airport on 24th June 2019 on Air Asia flight AK1722 from Singapore which arrived at 1505hrs. We weren't happy with the mannerism of the Immigration officer in booth 13 or 14. She was a slim built Indian lady.
      We were ushered forward by the officer by using her index finger (like a hook) as though we were kids who had done something wrong. Please note that we are both retired and in our sixties.
      There was no verbal communication between us. She just pointed to the camera and also to the finger printing machine. We tried having a conversation but to no avail.
      Please note that I studied in Alor Star back in the sixties till 1970. I can speak Malay, Tamil and English.
      This isn't the way to treat a traveller who has flown from London to visit my friends and relatives in Malaysia.

      We came back on the 8th of July after a short break in Malaysia, arrived at KL airport and the service there by the immigration officers were great.

      We both were deeply offended and annoyed by the treatment we received at Penang International airport on our initial visit to Malaysia.

      Mr & Mrs Tarumarajan

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        Immigration Department Of Malaysiamalaysia immigration

        I had a bad experience with Malaysian immigration( malacca) who treat very bad with foreigners. There is all officers are some. They are abusing and beat the foreign. Even all bad officer known about this but onbady take action. The comp machap umboo is very bad it's too. If some one not feeling very they not give madition to us.. it's infections on baby

        malaysia immigration

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          Immigration Department Of Malaysiaevisa for sri lankan passport

          Hi I applied for an E-Visa with and was rejected without a reason. I have re-applied and was told that it would take 48 hours for my visa to be completed. My visa was directed to the Malaysian embassy in Nigeria on Monday 8th July at 2am. Today is Wednesday and it's 1300 hrs and still not heard anything from the immigration.
          1. there was no reason for my visa to be denied as everything was present when applying.
          2. the holiday is completely paid for and I am supposed to fly out tonight for a family re-union as family members from all over the world will attend.

          Could some one please get in touch with me or help me as I am desperate. I am a lecturer and have taken a special leave to attend this family function. The services of the Malaysian Immigration have not to any one my emails

          Please help

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            Immigration Department Of MalaysiaI am complaining about my visitor

            Hi Sir,
            This is Rahul varma, I am working in Malaysia from past 4 years. I have invited my relative to visit me, when he is applying for a evisa I gave him the invitation letter as well, they considered it and approved the visa, after his arrival immigration officer denied his entry into Malaysia without any enquiry. I am really feeling bad on this process. He is 23yrs old and his name is JUMPANA RAJA MANI TEJA.
            He is an IT employee in India and this kind of treatment is very bad and I have a complete respect on Malaysia that they will do the perfect justice, it may be a small issue for you to put him in immigration room for two days without any contact, but we all our family are feeling pitty on this process which is never expeceted, when he applied for the visa, they asked for the letter and I gave a invitation letter that I will be shouldered all his responsibilities in his compete stay, without enquiring the inviter or without enquiring anything how these officers will take the decisone and deny him for the entry, I am working hard for the local malaysians for their digital improvements but I am facing these kind of issues for inviting my family.
            He is already facing problem in KLIA2 with the immigration from (11/05/19)How come you all take decisions without any legal enquiries if you approve the Visa with my invitation letter.
            Better go and catch the criminals, instead of blaming innocent people.

            Looking forward for changes, I don have any chance now to resolve my issue.

            Thank you.

            Rahul Varma

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              Apr 28, 2019

              Immigration Department Of Malaysia — (urgent) some problem system for immigration department of malaysia

              I am a master of segi university, my passport is e11967513, my name is wu yuntao. I was applying phd course...

              Immigration Department Of Malaysiaunable to retrieve lost camera - email subject "gts04035-03/2019/ah"

              Hi Team,

              Let me explain you the incident, We (Myself and spouse) boarded the flight from Melbourne to Bangalore routing KL international airport. We deboarded flight in KL on 30th March 2019 8:06 pm local time and took Skybus to gate 2 (G2) as per the schedule we reached G2 and placed our belongings in the tray and successfully completed the security check for our flight MH0192, "Here we picked our jackets, spouse shoes, two handbag" but we missed to pick up our camera Nikon DSLR (black bag). Please find the attached boarding pass of myself and spouse. If not at the security check we were waiting in the waiting area before boarding flight. And also flight attend promised me that she would assist the team to help to find my camera. I request you all to please go through the CCTV footage and try and find out the camera I had browed from my friend for the trip. Kindly treat this as a priority issue and do the needful.

              Pramod BR

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                Immigration Department Of Malaysia — klia immigration clerks very rude behaviour

                I was going home with my disabled sister and her husband today 19 JUL 2018 . on SV 835, my sister is on...

                Immigration Of Kuala Lumpur Malaysia — Illegal stay & work of vietnamese girls

                dear sir, I would like to complain about some Vietnamese girls which holding fake student pass and fake...

                Malaysian Immigration Consultant — Is this correct

                Confucian Private School To CARL ROE Mar 27 at 2:21 PM Dear Carl Allan Roe, I have received the signed...

                Immigration Department Of Malaysia — Date problem

                i am afrequent visitor to Malaysia;when I purchase bank certificate of profit on 9th of January;profit i...

                Immigration Department Of Malaysia — &hallo, boy, auto gate!!&

                I would like to complaint about immigration officer from Malaysia that unfriendly and discourteousness in...

                Fraud Immigration MalaysiaScam


                ANDREW FAUZI: [protected]
                DIDEROT NGUESSON DIFFO: [protected] - fake attorney

                ttn Prospective Applicant; CONGRATULATIONS !!!

                The Board of Directors/Management and Ad Hoc Recruitment Panel of SWISS GARDEN GOLF RESORT & SPA, PERAK, MALAYSIA, has approved your job application to join our renowned team of workers. Please do find attached of your appointment letter. Your offer letter gives you a brief summary of the terms guiding your appointment and should you accept this offer, and then do please proceed by immediately sending us an accepatance letter accordingly. You are also advice to immediately contact our resident immigration lawyer at the following e-mail address [protected] for immediate processing of your employment/work/resident permit approval with the Headquater Malaysia Immigration Department. Do not hesitate to call the undersigned for any further directives ...Failure to contact within 3 days will be taken as a rejection of the offer. -----------------------------

                Mr Andrew Fauzi (H.R Dept), Ms Seng (Admin Dept)

                Swiss Garden Golf Resort, Malaysia. +[protected].


                GM from Swiss Garden replay:

                Dear Ms...
                I have been informed by my GM Secretary that you have accepted an offer from the unknown company and have bank in certain amount to Mr. Fauzi.

                Just for your information, Mr. Fauzi is not from our Company and I can say that you have been conned or cheated by him.
                What I need from you is to email me the offer letter so that I can take further action and to report to the Malaysian Authorities.
                I cant do much only to report the case for further action by the Malaysian Authorities.

                Please keep this as confidential so that we can take action ASAP.

                Please send the offer letter for me to action


                Yours sincerely,

                Major (B) Mohd Azmin – Human Resources Manager |SWISS-GARDEN GOLF RESORT & SPA DAMAI LAUT

                Persiaran Swiss-Garden, Jalan Damai Laut, Off Jalan Teluk Senangin, 32200 Lumut, Perak Darul Ridzuan, Malaysia

                Telephone : (605) – 684 3333

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