Comprehensive Il Makiage Review
Website Design and User Experience: The Il Makiage website boasts a sleek and modern design that is both visually appealing and user-friendly. The layout is intuitive, making it easy to navigate through the various product categories and find what you're looking for. The site also loads quickly, ensuring a seamless browsing experience.
Product Range and Quality: Il Makiage offers an extensive range of high-quality makeup products that cater to a wide range of skin tones and preferences. From foundations and concealers to eyeshadows and lipsticks, their collection is diverse and inclusive. The products are known for their exceptional quality, with long-lasting formulas and vibrant pigmentation.
Pricing and Value for Money: While Il Makiage's products may be on the higher end of the price spectrum, they offer excellent value for money. The brand's commitment to quality and innovation justifies the slightly higher price point. Additionally, they frequently run promotions and offer discounts, making their products more accessible to a wider audience.
Customer Service and Support: Il Makiage prides itself on providing exceptional customer service and support. Their knowledgeable and friendly team is readily available to assist with any inquiries or concerns. Whether it's through their live chat feature or email support, customers can expect prompt and helpful responses.
Shipping and Delivery: Il Makiage offers reliable and efficient shipping and delivery services. Orders are processed and dispatched quickly, ensuring minimal wait times. The brand also provides tracking information, allowing customers to monitor the progress of their packages.
Return and Refund Policy: Il Makiage has a customer-friendly return and refund policy. If for any reason you're not satisfied with your purchase, you can return it within a specified timeframe for a full refund or exchange. The brand's commitment to customer satisfaction is evident in their hassle-free return process.
Social Media Presence and Engagement: Il Makiage maintains a strong presence on various social media platforms. They actively engage with their audience through captivating content, tutorials, and behind-the-scenes glimpses. Their social media accounts serve as a source of inspiration and a platform for customers to connect with the brand.
Overall Reputation and Trustworthiness: Il Makiage has built a solid reputation for its commitment to quality, innovation, and customer satisfaction. The brand's consistent delivery of exceptional products and services has earned them the trust and loyalty of their customers. They are widely regarded as a reputable and trustworthy beauty brand.
Customer Reviews and Testimonials: Il Makiage receives rave reviews and testimonials from satisfied customers. Many praise the brand for its high-performing products, excellent customer service, and inclusive approach to beauty. The positive feedback serves as a testament to the brand's dedication to meeting and exceeding customer expectations.
Innovation and Unique Selling Points: Il Makiage stands out in the beauty industry for its commitment to innovation and unique selling points. Their Shade-Match Guarantee, which ensures customers find their perfect foundation match, sets them apart from competitors. The brand's use of advanced technology and data-driven algorithms showcases their dedication to providing personalized beauty solutions.
Sustainability and Ethical Practices: Il Makiage is committed to sustainability and ethical practices. They prioritize environmentally friendly packaging and strive to minimize their carbon footprint. The brand also ensures that their products are cruelty-free and ethically sourced, aligning with the values of conscious consumers.
Accessibility and Inclusivity: Il Makiage embraces accessibility and inclusivity. Their website is designed to be user-friendly for individuals with disabilities, with features such as alt text for images and keyboard navigation. The brand also offers a diverse range of shades to cater to a wide range of skin tones, ensuring that everyone feels represented.
Collaborations and Partnerships: Il Makiage has collaborated with influential figures and brands in the beauty industry, further solidifying their reputation. These collaborations bring forth exciting limited-edition collections and exclusive products, offering customers unique and innovative options.
Awards and Recognition: Il Makiage has garnered numerous awards and recognition for their outstanding products and contributions to the beauty industry. These accolades serve as a testament to their commitment to excellence and innovation.
Competitor Comparison: When compared to competitors, Il Makiage stands out for its extensive product range, exceptional quality, and commitment to personalized beauty solutions. Their Shade-Match Guarantee and innovative technology give them a competitive edge in the market.
Future Growth and Expansion Plans: Il Makiage has ambitious plans for future growth and expansion. They continue to innovate and develop new products, ensuring that they stay at the forefront of the beauty industry. The brand's dedication to meeting the evolving needs of their customers positions them for continued success.
Overall Recommendation and Final Thoughts: Il Makiage is a reputable and trustworthy beauty brand that offers high-quality products, exceptional customer service, and innovative solutions. Their commitment to inclusivity, sustainability, and ethical practices sets them apart from competitors. Whether you're a makeup enthusiast or a beauty novice, Il Makiage is definitely worth exploring for all your beauty needs.
Il Makiage Customer Reviews 26
Pros and Cons of Il Makiage: A Review Breakdown
Il Makiage is a popular beauty brand that has gained a lot of attention in recent years. The brand boasts a range of innovative, high-quality makeup products that have been greatly received by customers. The reviews on ilmakiage.com have been overwhelmingly positive, with many customers praising the brand's exceptional customer service, fast shipping, and quality products.
One of the most impressive aspects of Il Makiage is the wide selection of makeup products that they offer. From foundations and concealers to lipsticks and eyeshadows, Il Makiage has all your makeup needs covered. The brand's products are known for their long-lasting wear and high coverage, making them a favorite among makeup lovers.
Customers have also spoken highly of Il Makiage's easy-to-use website and exceptional customer service. The brand's website is user-friendly, with an intuitive layout that allows you to find and purchase the products you want quickly and easily. Additionally, Il Makiage's customer service team is knowledgeable and responsive, providing prompt assistance to customers who need it.
Another standout aspect of Il Makiage is the quality of their products. Customers have raved about the high-quality ingredients used in Il Makiage's makeup products, as well as the brand's commitment to ethical and sustainable practices.
Overall, ilmakiage.com reviews have been overwhelmingly positive, with customers praising the brand's exceptional products, customer service, and commitment to quality. If you're looking for high-quality, long-lasting makeup products, Il Makiage is definitely worth checking out.
Stay away! They don't allow cancellation and keep billing you!!
Initially ordered one bottle of foundation, but during the checkout, I was offered a deep discount to upgrade to an annual replenishment plan, with the offer stating that I could still cancel for a refund if not satisfied with the product. Il Makiage billed me for both the single bottle AND the annual replenishment price, even thought I had not received the first bottle and the annual plan would not start until July (this was around January)! Contacted customer service via email to dispute the double charge and explained that an 'upgrade' by definition, is not an ADDITIONAL order but a modification to the order. I hadn't even received the first bottle to know whether I liked it.
Received a response that that is how they bill, but that if I didn't like the foundation, I could still cancel the annual for a full refund. Received the foundation, discovered it does NOT perform as advertised (it is runny with little to no coverage, the opposite of what they claim), so I immediatley canceled the annual plan. I kept the single bottle since I had paid for it separately and it was a hassle to package it up and return it, but I did not want to continue onto the annual plan. At that point, I received an auto pop up on the site advising that I could not cancel the annual replenishment, but that the frequency would change. Since that time, customer service will not respond to me regarding the cancellation. Since I had not received any of the annual replenishment bottles, I disputed the charge with my bank and the bank put a stop payment on Il Makiage, which was billing as IM Pro. AFter that, they kept sending emails stating that they couldn't charge my card, but still not addrssing the cancellation. Apparently, they refuse to accept the fact that I did not want any further product from them. Today, nearly 11 months after the fact, they have successfully charged my brand new card (with a new number), for an entirely different amount. They contacted Visa, fraudently claimed that they have a 'recurring charge' agreement with me and Visa provided them with my new card info. Yes, Visa will violate our privavy and provide our financial info to a company if that company pays a small monthly fee to them to obtain card info on consumers that they wish to continue charging, and all they have to do is claim that the consumer has a recurring charge set up with that company. This was confirmed to me by Bank of America. Il Makiage was able to get around the Stop Payment placed following their earlier billing fraud by simply altering their billing name from IM Pro to Il Makiage. A Stop Payment only stops billing based on the exact name of the company. If the company alters their name, they can slip past the Stop Payment. Gyms pull this all the time by having multiple billing entity names. Now Il Makiage has figured out the scam, which is why so many consumers are filing billing fraud complaints against them now. DO NOT GET INVOLVED WITH THIS COMPANY - THEY WILL NEVER STOP BILLING YOU, regardless of their purported cancellation policy.
Disappointing Experience with Il Makiage: Woke Up Like This Foundation & Customer Service
So I went over to ilmakiage.com and decided to try out the woke up like this foundation. I gave the test a shot and sadly it was way too light for me, like 1000 shades off. But, I still decided to give their other products a try. After purchasing, I reached out to their customer service team to see if I could return the product for a refund or get a shade that suited me better. However, instead of looking into my case, they claimed that I was outside of the 14-day window to return items.
I was determined to get a solution to my problem and emailed them again, proving that I was still within the return window. But, unfortunately, instead of getting a refund or getting the right shade, they only offered me a $30 gift card. Eventually, I ended up using the gift card to buy an eyeliner for a whopping $22. I feel like that was way too much for an eyeliner, especially considering how expensive it was.
In the end, I ended up losing $45 and had to pay for the shipping as well. It was a pretty frustrating experience, and I feel like ilmakiage.com could have handled it better. I'm not sure how good their foundation is because I don't want to spend another $50 in hopes of finding a shade that suits me, especially since my first experience with them was a bit disappointing.
Il Makiage Website Review: Buyer Beware of Bait and Switch Tactics
So, I wanted to give Il Makiage a try and despite having high hopes for their products, I was somewhat disappointed while shopping online at their website. Although they do offer a discount for providing your email address, I found that I could not apply my coupon code when I was receiving the free application brush for signing up. It's an example of the classic bait and switch tactics used by various companies to offer additional savings with a catch, where the customer is promised something and then denied it later.
I was signing up to receive future orders of my foundation, so I should qualify for the free application brush. And, if I'm subscribing to receive emails, I should also qualify for a 10% discount on my current purchase. But, to my surprise, I was only able to use the coupon code if I didn't take the free brush offer. It truly makes me doubt the integrity of the company when they play these types of games with their customers. As a result, I'm highly skeptical about doing business with Il Makiage and may end up cancelling my subscription due to their business tactics.
If you decide to shop at Il Makiage, it's important to be aware of the "fine print" (if there is any) that doesn't actually appear to be "printed" anywhere on their website. It's a shame because they offer many beautiful products; but, then they spoil their reputation with these types of tricks. Perhaps they should review their sales policy and fix this as other customers might fall into the same trap.
Il Makiage: Great Products, Terrible Customer Service and Website Layout
So I run into some ads on Instagram about this Il Makiage company. I saw a lot of different products that seemed rather interesting but the cost of these products gave me pause. After a while, I decided to give them a try by ordering just one item. However, during checkout, I found their website layout rather confusing in terms of selecting products. As a result, I accidentally clicked on another item I didn't intend to purchase. Unfortunately, I could not remove that item and ended up paying for two items instead of one.
To try and correct this, I looked for a customer service phone number only to find out there wasn't one. In the end, I was left with no choice but to send an email. However, getting a response took much longer than I had hoped for. Another thing I found out was that they don't accept order cancellations. So, I had to wait until both the products arrived and then initiate the rather frustrating online return process.
For me, the fact that they don't have a customer service phone number for customers to get real-time help is nothing short of ridiculous. Additionally, it's quite frustrating that one can't cancel an order once placed. It feels like their website is entirely devoted to getting people to buy more items and enroll in future orders automatically.
Il Makiage Online Shopping Review: Frustrating Experience with Order and Promo Code Process
I recently received a promo code via email from Il Makiage, and boy was it a doozy! The code was so long that I couldn't even highlight it properly to copy it into the designated field. It was frustrating to say the least.
When I finally got past that hurdle and tried to log into my account, the process was unnecessarily complicated. And to make matters worse, I was continuously bombarded with requests to sign up for auto replenish, even though I had already signed up previously. I mean, come on Il Makiage, can't you recognize my loyalty and spare me the hassle?
Adding insult to injury, I was unable to add additional products to my cart while also applying a promo code. So, I was forced to clear my cart and start over, which wasted a lot of my precious time. After I finally managed to input the seemingly never-ending promo code, I was disappointed to find that one of the three products I wanted was no longer available.
To make matters worse, I wasn't sure if my order was truly complete because I wasn't given the option to skip an add-on for an additional 20% off. And to top it all off, even though my auto replenish account guarantees free shipping on all orders, I would have been charged shipping if I didn't meet the minimum $50 purchase threshold. Is free shipping really a scam the way it's advertised?
Overall, I'm not a happy camper. As a long-time customer, I feel like Il Makiage isn't valuing my loyalty or making it easy for me to shop with them. It's frustrating to have to jump through hoops just to make a simple purchase. I may have to consider looking elsewhere if things don't improve.
Il Makiage Review: Great Return Policy, Expensive But Worthwhile Primer, Peculiar Scent in Foundation
I'm happy that Il Makiage has a return and exchange policy! It's difficult for me to find makeup that works well with my eczema-prone skin, so I appreciate the flexibility.
Between the products I tried, I ultimately kept the primer. It was quite expensive, but I found it to be worthwhile due to discounts and a gift card I received from the company. The foundation blended well, but the scent was a bit odd. I quite liked the concealer, but reverted to the one I had been using previously. The brush that was gifted to me was decent, but I'm not sure I would purchase it myself. I also received an eyeliner as a gift, which is currently in my makeup bag.
I deducted a star from my rating because of the peculiar scent, but it's not overwhelming and I grew accustomed to it after a while. If you're hesitant to try Il Makiage because of this reason, I recommend giving it a shot - especially since their return policy is top-notch!
Lastly, I appreciate how much Il Makiage values customer satisfaction. They may surprise you with a gift certificate to use on their website - it could be anywhere from $10 to $50! It's just another way they go above and beyond to please their shoppers.
Il Makiage: Top-notch customer service, but the products? Meh
What's up, folks? So, I gotta start by sayin', Il Makiage has some top-notch customer service, seriously. They treat you like a bestie and always go the extra mile. Like, they send e-gift cards for writing reviews, and if your package arrives late, they got your back. It's pretty sweet if ya ask me.
There's always a but, right? Their products ain't all that great. I tried their foundation and dang, it did NOT cover well. Plus, it made my skin feel extra greasy and gross. And don't even get me started on the price, holy cow. You can find way cheaper stuff that works waaaaay better. Just sayin'. Like, I found this dope foundation called "L'oreal True Match" and it was less than half the price of Il Makiage's foundation. And it matched my skin tone PERFECTLY, covered all my flaws, and left my skin feelin' natural as all get-out. Plus, the eyeliner? Yeah, that thing went from black to gray in no time.
So, to wrap it up, Il Makiage is cool if you want good customer service, but in terms of their products? Meh. You can do better. Unless you're all about that lipstick life - that stuff is pretty bomb. Anyway, hope this helps ya out and have a solid day/night.
Il Makiage Foundation Review: Beware of Unwanted Items & Terrible Customer Service
Yo, listen up! I heard so many people talking bout this Il Makiage foundation, so I just had to try it out for myself. But let me tell ya, things didn't go as planned. I was out of town for a funeral when the package arrived, and I have no idea how long it was sittin' outside my door. No biggie, right? Wrong. They made me pick two items that I didn't even want and never gave me the option to opt out of, on top of the foundation that I did want. And get this, they only gave me 14 days to return those unwanted items or they gonna charge me full price! Ain't that some crap?
So I hit up their customer service right away, explaining that it might be hard for me to return the stuff in 14 days since I'm super busy and always on the go. And you know what they did? Nada, zilch, nothin'. They didn't even acknowledge my issue or the fact that they're basically tryna bait and switch me. For real, this company's customer service is straight up trash. And it's a damn shame too, 'cause the foundation looks like it would've been a perfect match for my brown skin. But now I gotta look somewhere else.
Bottom line, don't get caught up in their supposed "convenience." This whole thing turned into a huge headache during one of the toughest times of my life. So if you're thinkin' bout buyin' from Il Makiage, just beware.
Il Makiage Review: Frustrating Experience with Ordering and Customer Service
I was super excited to try Il Makiage's foundation, concealer, and primer so I made an order on their website. However, when it arrived, I was saddened to find out that both the foundation and concealer were too dark for my skin. Even the primer didn't sit well on my skin. So I decided to ask for a refund on the primer and an exchange on the foundation and concealer. Thankfully, they processed the refund right away, but it took more than a week for someone to respond to my request for an exchange. I must say, it was quite irritating.
I kept sending emails, but it seemed like I was being ignored. To my surprise, they first offered a measly 25% discount on my next purchase without offering a refund or a replacement for the wrong shade. After a few more days, I finally got a refund, and a voucher for $50. I thought I should give it another shot, so I made another order, but then I got a confirmation email saying that the order was for shade 105 instead of my original order, which was shade 60. Immediately, I tried to contact customer service and sort it out before it got shipped, but it took them 8 days to acknowledge my issue and ask for my personal information and order number.
It was almost two weeks since I had placed the order by the time they got back to me. Meanwhile, the wrong color foundation showed up in my mailbox, which was super annoying. I got another email from them telling me that since the order was placed with a voucher, they couldn't exchange it. Seriously, this was one of the most frustrating experiences I've ever had with an online shopping company. I urge everyone who is thinking of placing an order with Il Makiage to think twice before doing so. You should go for Too Faced Born This Way instead, it's awesome!
Bad Experience with IL MAKIAGE: Never Received My Sunless Tanner
So I was just chillin' on Friday, February 17th around 4pm EST and I was checking my mail when I saw a box from IL MAKIAGE. I was so excited because I thought it was my sunless tanner that I had ordered recently. According to the tracking info I got, the package was delivered just 15 mins before I checked my mail. When I opened the box though, it was so weird - there was confetti packing paper, a free mascara gift, and instructions for the sunless tanner, but no actual tanner! What the heck, right?
So, I went right into the IL MAKIAGE website and looked for a way to contact them. I filled out the form and waited. The very next day, I got an email from customer service in response to my initial email. I told them that I never got the product and that I wasn't trying to return anything. But, after my response, I didn't hear back.
The day after that, I checked my Facebook and I had a message from IL MAKIAGE. They saw a comment I had left on their page about not getting my sunless tanner and they asked for my order number and email address. I was like, "YES! Finally, someone is going to help me." But, since then, I haven't received any follow up from them at all. It's been a few days and I still haven't heard back from anyone.
I was SUPER excited to try the product that I ordered, and I still want it, or to get my money back if that's not an option. But, dang, IL MAKIAGE - why is it so hard to hear back from someone?! I didn't want to throw them under the bus on social media, but I'm really hoping that by posting this review, it'll get their attention and they'll finally respond to me. Fingers crossed!
Il Makiage vs. Luminess: A Comparison of Airbrush Makeup Systems and Liquid Foundations
I've tried a few different airbrush systems and liquid foundations and my recent experience with Il Makiage has been impressive. I previously owned the Luminess airbrush system and the Breeze system, both of which provided me with enough coverage to last all day without any issues. But I wanted to see how the Il Makiage liquid foundation compared to Luminess, especially when it came to the color matching, coverage, and overall feel on my skin.
What I loved about Il Makiage was how spot-on the color matching was. I have struggled to find the right shade using online questionnaires, and with Il Makiage, I didn't have to guess or try multiple shades to get the right match. With Luminess, I found the shades to be a bit too orange and often had to mix shades to get a good match, which took some time and effort.
When it comes to coverage, Il Makiage provided light coverage without the cakey feeling I often experienced with Luminess. Il Makiage was great at covering blemishes and dark spots, and I loved the way it felt on my aging skin. Luminess, on the other hand, had buildable coverage but still felt a bit cakey on my skin, possibly due to the orange tones used in the shades. It didn't work as well as advertised for aging skin.
Another thing I appreciated about Il Makiage was the price. It sells for about $50, which is a good month or two supply. Luminess systems cost around $300, and the monthly makeup vials could cost anywhere between $25 to $55 each. Plus, keep in mind that you'll need additional products like concealer and "Glow" in addition to the foundation vials.
One thing that did take some getting used to was the application time. It only took seconds to apply Il Makiage, while Luminess took about 10 minutes for one completed application. Plus, you need to clean the airbrush unit afterward.
In terms of staying power, Il Makiage was impressive and lasted all day. Still, when it comes to removing the makeup at the end of the day, Luminess won in that area. The makeup remover cloth is good evidence that Luminess is tough to remove.
As a Texan, I appreciate having my Luminess system around when I know I'll be out all day in humid weather and want a more made-up look. But overall, Il Makiage is my favorite. The feel, price, and color matching are top-notch, and I love the customer service. With Luminess, you get a 30-day trial for $19.95, but the customer service can be less than great if you request a return. You also pay to return the product. With Il Makiage, you get 30 days to try their full bottle of foundation, and they pay for the return if you don't like it. Their customer service is fantastic.
As far as customer service, I'll say *** is definitely 5 stars all the way around
As far as customer service, I'll say *** is definitely 5 stars all the way around. I placed my order to try the foundation and (while my undertone is actual peach - which a lot of brands consider that warm, my undertone is more neutral/almost cool) and their quiz matched me with (surprise, surprise) a warm/yellow undertone. The shade was spot on, but - as I kind of worried about - the undertone was far too yellow. I tried it for a week(ish), trying various things to see if I could make it work, but in the end, it was just more yellow than my coloring could work with, so I did return it (easiest makeup return ever. Completely hassle free). They did reach out and tell me they'd help me find my color match, but, to be honest... they do hit your account for the full price of the foundation (they tell you it's possible to happen before you buy) and it does drop off, however, my bank is a huge *** and they ALWAYS hold my pending charges for 10 business days AFTER they pending charge is dropped by the charging company. So, I still "paid" for the foundation but not because of IL Makiage (It has since dropped, too). So, I just wasn't going to hassle with trying to find a better matching undertone. It has taken me a year and a half to find my perfect shade in just a handful of foundations, so it's just more hassle than I want to deal with. But, just today, I got another email, where they offered me a $50 e-gift card. Basically, no strings attached. So I did try another shade with a more neutral undertone and hopefully that one works better.
I haven't come across this level of customer service/pampering in quite a while, and it's so refreshing!
I haven't come across this level of customer service/pampering in quite a while, and it's so refreshing! There's literally 0 risk, with their "try before you buy" option, which is incredible. I did a try before you buy with their foundation, and I LOVED the product, but the color I got was too dark. I looked at the FAQs (which are extremely extensive, and that also gives another level of trust, so you can do your research before you buy) and decided to do an exchange instead of a return, which requires emailing customer service. Now, at this point, I'm like "oh, great, I'll be waiting days for some robot to respond," so I sent the email, and then decided to go online and get the return out of the way. Well, by the time I finished that, I had received a truly wonderful, pleasant response from a customer service representative (not a robot)! She was so kind, apologized for my experience (not getting the right shade on the first try from their amazing "find your shade" quiz), offered to help with a return or exchange, and even offered to help me find the right color to exchange, if I was willing to give them another chance. I gladly took her up on her assistance, answered a few questions, she put in an order for the new color, thanked me for giving them another chance by telling me to go ahead and keep the color that was not correct AND gave me a generous coupon towards a future purchase! Truly, it made my day. She was so sweet, and I just felt so taken care of! I have already used my discount, confident that if any issues arise, they'll be there for me! Keep up the amazing service!
Love IL Makiage!
Love IL Makiage! The concealer is out of this world amazing! It melts into your skin, actually conceals but you can't even tell your wearing it, perfect shade match too. It conceals dark undereye circles flawlessly without creasing or caking..The foundation is also a perfect shade match and makes skin look amazing. Both the *** last ALL DAY too.. I know I shouldn't do this but,, I went to bed in my makeup one night after wearing it all day the day before and when I woke up it still looked perfect! The liquid eyeliner is also out of this world! It applied so easily and beautifully! I'm not good at applying liquid eyeliner and always used regular eyeliner pencils until I tried IL Makiage's liquid eyeliner pen. My daughter keeps stealing mine from me too because she's obsessed with it. It lasts all day & doesn't smudge or cake or peel.. The primer is also fantastic! Applies nicely and helps makeup apply & stay looking great all day. The lip glosses/lipsticks are insanely gorgeous too..I haven't tried one yet but I hope to do so soon and I've heard tons of great things about them from several different people! The setting spray is also great! Makes makeup stay looking fresh all day.. I haven't come across one bad product from this company so far.. Nor have I heard anything negative about them either..Oh, and the customer service is impeccable! I'm actually shocked by this company/brand. It is definitely my favorite & go-to for makeup. I recommend it to all my friends and family and anyone I meet online that enjoys good makeup. I'll be a returning customer for life, that's for sure!
They want me to review, fine
They want me to review, fine. You got it! When first purchasing the makeup I was told it was a a try for free trial but when checking out it STILL charges my card $40. So I kept the makeup and love the product, however its not worth it because they withdrew an additional $40 for this month and when I complained about it and told them it isnt a *** and shouldnt be treated like one and that I didnt need another one yet they came back with oh Im so sorry your trial wasnt what you wanted and we want you happy, refunded the amount, which still hadnt been processed back to me, and went around and took yet another $40 from my account! So now I have to call them in the morning and I guess *** them out! Didnt even listen to the actual problem! So I emailed back stating first of all I was charged $40 for the try for free one, then when refunded it charged another $40. Then they send coupons as if that is suppose to make it better. I now want nothing to do with them. I want my information and card they supposedly have off their records and unable to be taking money out without my *** permission! Then they harass me with several emails about a review for the Complaintsboard.com. So here it is, you want one, DO NOT GET MAKEUP FROM HERE! It is a great product but not worth the headache. I can pay less and have almost the same look without the hassle. I dont have the money to be blowing out the window for one makeup container especially when it was false advertised as free for the first one to begin with. If anything I want my free one, the one you charged me for once again without permission, and a full refund! Horrible service.
Ok, here is my review of IL Makiage
Ok, here is my review of IL Makiage. I cannot possible give them the amount of stars they deserve! In this day and age, buying products that boast that they do this and and they do that online is dicey. I cant tell you how many times Ive been burned. But I ordered foundation and the magic sun foam from IL Makiage. I figured I could return them no harm no foul. But I must say I was blown away! I received my foundation earlier this week. I have really bad pale skin that not only does not tan, but particularly my face as the day goes in gets red, feels warm to the touch, and pretty much resembles a sun burn. Ive used many different products, but recently I found a color corrector to try, but any make up I covered it with looked like a casket mess and wiped off so easily. IL Makiages foundation was a game changer! My face looks natural with my new foundation and doesnt wipe off when I touch my face. Then I waited until this weekend to try the sun foam just in case. Most self tanners look like orange on my pale skin. I applied the foam earlier today after a shower wore it out (no make up at all). And as it began to change to the tan I was so relieved it looked great! When I got home from shopping even my kids who notice nothing were like mom! You look so tan, were you in the tanning bed? Yep, the results were that good! IL Makiage has also emailed me several times on tips on applying my products, and should I not have liked them, Im pretty sure they would have swapped them for something else. Ive already ordered a primer to try and Im totally excited for that to come in! If you are on the fence, give them a try, you will love it!
I'm a 47-year-old skeptic
I'm a 47-year-old skeptic. I have never found the shade of foundation that I would say matched my coloring. It's one of the reasons why I never wear foundation. As I have aged, I have been thinking more and more about my skin and how uneven it is. I have red and pink blotches with occasional adult acne and age spots on my cheek bones. I have wanted something that is lightweight to cover all of that but wasn't interested in trying all of the products out there to find it. IL Makiage was everywhere I looked and with their claims I had to give it a try. The quiz was odd because I really didn't think that it would be enough information to get my shade right the first time. I was skeptical but excited to see what would arrive. I really like it and can see that the color really does match me and I find it sheer, lightweight on my face. I put it on in the evening and really liked it, wore it for a few hours then tried it again a few mornings later (different lighting, etc) went to the store, checked my face in the rear view mirror and was impressed. In full light my face looks great and in low light even better. It's a matte finish for me and the coverage I need. I especially love how when applied to my decollete it erases the redness and discoloration that years of sun exposure has given me. I have since passed on this information to my friends and they have placed orders too. I can't wait to hear their feedback. For the middle aged community I think this is a win. Also, my order was one day late. I had no idea really and it wasn't a big deal but the company sent me a $25 gift card for future purchases. Today I used it for a lip pencil. I was impressed with how seriously they take customer service. I give them a 100%.
I was so utterly turned off by this company and their business practices I immediately sent my foundation back without even opening it
I was so utterly turned off by this company and their business practices I immediately sent my foundation back without even opening it. I knew that even if I liked it, the likelihood I would even want to place another order here was very slim. Once they take your card and you think you're done, and excitedly waiting to see if your color match was right, they start bombarding you with pop-ups to add stuff on or autoship the foundation you haven't tried yet. If you click on ANY of them you will immediately be charged, and trust me - it is VERY easy to do, especially if you are doing it mobile or on a small screen. The 'skip' is grayed out and small, and also the page will potentially jam (what happened to me). You will then attempt to cancel said accidental purchase and they'll tell you it's not possible, just send it back! (Banking on the fact you won't bother with the hassle) I read several reviews telling this same story, so it wasn't just me. They will also send you more emails than you ever wanted in your entire life just by taking the quiz, and after ordering, and canceling. I have returned my order and left several bad reviews and I'm still getting emails trying to throw free stuff at me. They ended up telling me to keep the $30 mascara, which was kind of them I suppose, but I would rather they had just canceled it rather than waste a product. It also tells me they treat their products as throwaway items. I don't considering offering free money or items true customer service. I see that just as a bad business tactic of trying to loop you back into their web. All in all I am just utterly baffled as to how they have so many positive reviews, maybe this really is the best foundation ever, unfortunately I will never know because this experience was such a negative one.
To begin, if I could give more than five starts then I would
To begin, if I could give more than five starts then I would. I kept hearing reviews from customers about how IL Makiage would simply have them complete a test, complete the prompts and somehow this test would match them with their correct color foundation. I decided to partake in the same process on their website to see if it was true. I was initially hesitant at first but I put that to the side. After I finished answering the questions (they ask numerous questions to ensure they can accurately identify your skin type/color), they gave me an option to receive a sample or to buy the foundation completely. I opted out for a sample. The package was delayed by *** (this wasn't a surprise to me as COVID-19 is an overhead issue) and Nicki stayed in contact with me every step of the way and was very kind and apologetic. When I received the foundation it looked to be the correct color of my skin. I applied the foundation to my entire face and waited a few minutes for it to set and when I looked in the mirror, I was shocked. It was an exact match! I could barely tell I was wearing any foundation (because I never wear foundation; haven't worn foundation in over 3 years)! My husband (who claims to be very aware of erroneous applications of makeup) said I looked like a model (LOL) and it looked great on me and also that it was a perfect match. I was utterly impressed at the fact that this exact match was all done over a questionnaire on the internet! Not only that, the sample that they gave me (in which I only paid about $5 for!) was the size of a normal bottle of foundation you'd get anywhere else! This will last me over a year! I definitely recommend this makeup brand if you are looking for the correct foundation for your skin type/color or are having any troubles on finding the correct color shade anywhere else. Amazing!
Make sure youre reading these 1 Star reviews
Make sure youre reading these 1 Star reviews. They are not lying.I completed the quiz.. Once I received the makeup, it was horrible for my skin. Ive been professionally applying makeup for 16+ years. I saw all the rave online and thought I could try it and give my review on social media. It was streaky, thin and not buildable. This is already paired with an immaculate skincare routine. I decide to contact customer service and let them know Im not a fan of their foundation. The email response was obviously disgustingly auto generated. It didnt address anything I said. When I replied and said, Can I get real LIVE help with my concerns? This email was scripted and I would appreciate REAL human help with effort. Etc. They replied by saying, I am indeed a real person, it was not an auto-response. In regards to the eyeliner, I can check to see if it can be replaced, free items can't always be replaced as they are limited in quantity. The tips I gave are typically what helps our foundation apply more smoothly, it is buildable to medium coverage at most. If you want full coverage, we can exchange the foundation for our full coverage option, After Party. While we hope our foundation is a great fit for all, we only carry matte foundations, so they typically look best on normal/combo/oily skin. If you love the color, I also recommend adding a drop of serum or moisturizer to it to get a more hydrating application. This video also has some amazing tips, that I often share with clients for smooth makeup application.Literally NOTHING to do with me wanting to return because I DONT WANT IT.After I replied with informing them I want nothing to do with it and dont want to be charged, they stopped all communication with me. Just up and left the thread and never responded. I went to their IG Page and commented on their post a more condensed version of my email. They DMd me apologizing and asking for my order number. I still havent heard back.